Alcatel-Lucent IP-TOUCH-4028 user manual

To forward calls on an Alcatel-Lucent IP Touch 4029 phone, you can follow these steps:
1. Pick up the handset or press the speakerphone button to enable the speaker.
. Press the "Menu" button on the phone.
3. Use the navigation buttons (arrows) to scroll down and select "Call Settings" from the menu.
4. Press the "Ok" button to enter the Call Settings menu.
5. Scroll down and select "Call Forwarding" from the menu.
6. Press the "Ok" button to enter the Call Forwarding menu.
7. Select the type of call forwarding you want to set up: "Unconditional," "No Reply," or "Busy."
- Unconditional: All calls will be forwarded immediately.
- No Reply: Calls will be forwarded if you do not answer within a certain number of rings.
- Busy: Calls will be forwarded if your extension is currently busy.
8. After selecting the type of forwarding, choose the destination for forwarded calls. You can enter another extension number or an external phone number.
9. Once you have entered the destination, press the "Save" or "Ok" button to save your settings. The phone should display a confirmation message that call forwarding has been set up successfully.
Please note that the specific steps or menu options may vary slightly depending on the configuration of your Alcatel-Lucent phone system.

To reset your Alcatel-Lucent IP Touch 4028 phone to its factory default settings, you can follow these steps:
1. Press the "Menu" button on the phone.
. Using the navigation keys, go to "Phone Settings" and press the "OK" button.
3. Navigate to "User Preferences" and press "OK".
4. Select "Administrator Config" and press "OK".
5. Enter the phone's administrative password (the default is "0000").
6. Scroll down and select "Restore Default" or "Factory Reset".
7. Confirm the reset by selecting "Yes" or "OK".
8. The phone will now reset to its default settings, and any customized configurations will be erased.
Note: Performing a factory reset will delete all settings and configurations on the phone, including network settings and personalized options. Make sure to backup any important information before proceeding.

To pick up calls from another extension on your Alcatel Lucent phone, you can follow these steps:
1. Lift the handset or press the Speaker button to access a dial tone.
2. Dial the feature code assigned for call pickup. The default code is usually **97, but it may vary depending on your system configuration. You can check with your system administrator for the correct code.
3. After entering the call pickup feature code, you should hear a confirmation tone or a brief message indicating that you have picked up a call.
4. The call will now be connected to your phone, and you can start speaking with the caller as you normally would.
Note: Make sure to enter the call pickup feature code promptly after lifting the handset or pressing the Speaker button. If you wait too long, the call may be answered by your voicemail or go to another extension instead.
If you encounter any issues or if the default feature code does not work, it is recommended to contact your system administrator or refer to the user manual for specific instructions related to call pickup on your Alcatel Lucent model.