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LASERJET PRO 400
User Guide
M401
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HP LaserJet Pro 400 M401 Printer Series User Guide
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Copyright and License Trademark Credits ® ® ® © 2012 Copyright Hewlett-Packard Adobe , Acrobat , and PostScript are Development Company, L.P. trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation Apple and the Apple logo are trademarks of without prior written permission is Apple Computer, Inc., registered in the U.S. prohibited, except as allowed under the and other countries. iPod is a trademark of copyright laws. Apple Computer, Inc. iPod is for legal or righthold
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Table of contents 1 Product introduction ......................................................................................................... 1 Product views .......................................................................................................................... 2 Product front view ..................................................................................................... 2 Product back view ......................................................................
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Change the settings for all print jobs until the software program is closed ....................... 26 Change the default settings for all print jobs ............................................................... 26 Change the product configuration settings .................................................................. 26 Print tasks for Windows .......................................................................................................... 28 Use a printing shortcut (Windows) ...
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Use AirPrint ........................................................................................................................... 54 Walk-up USB printing ............................................................................................................. 55 4 Manage and maintain .................................................................................................... 57 Use the HP Reconfiguration Utility to change the product connection ...............................
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Change the toner cartridge ...................................................................................... 77 Memory ................................................................................................................................ 79 Update the firmware ............................................................................................................... 80 Manually update the firmware (LCD control panel) ...................................................... 80 Ma
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Install black cartridge ............................................................................... 92 Invalid driver Press [OK] ........................................................................... 92 Jam in ..................................................................................... 93 Jam in Tray Clear jam and then Press [OK] ........................................... 93 Load tray 1 , .............................................................
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Print a cleaning page (touchscreen control panel) ....................................... 108 Inspect the toner cartridge for damage .................................................................... 108 Check the paper and printing environment ............................................................... 110 Use paper that meets HP specifications ..................................................... 110 Check the product environment ..........................................................
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The product name does not appear in the product list in the Print & Fax or Print & Scan list ....................................................................................................................... 125 The print driver does not automatically set up the selected product in the Print & Fax or Print & Scan list ..................................................................................................... 125 A print job was not sent to the product that you wanted .............
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x ENWW
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1 Product introduction ● Product views ● Print product reports ● Printer sharing disclaimer ENWW 1
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Product views Product front view 1 Output bin 2Tray 1 3 Power button 4Tray 2 5 Walk-up USB port (HP LaserJet Pro 400 M401dn Printer and HP LaserJet Pro 400 M401dw Printer only) 6 Toner cartridge door latch 7 LCD control panel or color touchscreen control panel (HP LaserJet Pro 400 M401dn Printer and HP LaserJet Pro 400 M401dw Printer only) 2 Chapter 1 Product introduction ENWW
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Product back view 1 Hi-Speed USB 2.0 port 2 Network port (all models except HP LaserJet Pro 400 M401a Printer and HP LaserJet Pro 400 M401d Printer) 3 Power connection 4 Slot for a cable-type security lock 5 Rear jam-access door latch Serial number and model number location The serial number and product model number label is on the back of the product. Product views ENWW 3
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Control panel layout LCD control panel 1 Control-panel display: The display provides information about the product. Use the menus on the display to establish product settings. 2 Attention light (amber): The Attention light blinks when the product requires user attention. 3 Ready light (green): The Ready light is on when the product is ready to print. It blinks when the product is receiving print data, or when the product is in sleep mode. 4 Back arrow button: Use this button for the following a
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9 Setup button: This button provides quick access to the Setup menu. 10 LED light: This light is not functional on this product. Touchscreen control panel NOTE: The touchscreen control panel is available on the HP LaserJet Pro 400 M401dn Printer model and the HP LaserJet Pro 400 M401dw Printer model. 1 Wireless light: indicates the wireless network is enabled. The light blinks while the product is establishing a connection to the wireless network (available on the HP LaserJet Pro 400 M401dw Pr
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9 Left arrow button and light: moves the cursor to the left NOTE: This button illuminates only when the current screen can use this feature. 10 Home button and light: provides access to the Home screen 6 Chapter 1 Product introduction ENWW
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Touchscreen Home screen NOTE: The touchscreen control panel is available on the HP LaserJet Pro 400 M401dn Printer model and the HP LaserJet Pro 400 M401dw Printer model. The Home screen provides access to the product features, and it indicates the product status. NOTE: Depending on the product configuration, the features on the Home screen can vary. The layout might also be reversed for some languages. 1 Web Services button: provides quick access to HP Web Services features, including HP ePrin
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Print product reports Product reports reside within the product memory. These pages help diagnose and solve problems with the product. NOTE: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages. Change the language by using the System Setup menu on the control panel or the embedded Web server. From the Reports menu, you can print several informative pages about the product. Menu item
