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HP BladeSystem c7000 Enclosure
Maintenance and Service Guide
Part Number 413336-004
October 2007 (Fourth Edition)
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© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S. registered trademarks of Mic
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Contents Customer self repair...................................................................................................................... 5 Parts only warranty service ......................................................................................................................... 5 Illustrated parts catalog ............................................................................................................... 16 Mechanical components..............................
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Array Diagnostic Utility .................................................................................................................. 54 HP Instant Support Enterprise Edition................................................................................................ 54 Component identification............................................................................................................. 56 Enclosure front components ...................................................
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Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is man
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• Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon
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NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti. In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemen
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anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR- Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lie
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Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje
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periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt. Neem contact
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Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP (http://www.hp.com/go/selfrepair). Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a sub
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Customer self repair 12
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Customer self repair 13
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Customer self repair 14
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Customer self repair 15
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Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page 5) 1 HP BladeSystem c7000 enclosure — — 2 Rear cage — — 1 3 Hardware kit 432463-001 Mandatory a) Device bay shelf — — b) Vertical cable cover* — — Illustrated parts catalog 16
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Item Description Spare part number Customer self repair (on page 5) c) Left LCD cap* — — 1 4 Device bay blank 414051-001 Mandatory 1 5 Fan blank 414052-001 Mandatory 1 6 Power supply blank 416043-001 Mandatory 1 7 Onboard Administrator blank 414054-001 Mandatory 1 8 Interconnect blank 414053-001 Mandatory 1 9 Plastics kit* 414063-001 Mandatory a) Left handle cover — — b) Right handle cover — — c) Screws for endcaps and handles, rear — — cage (10) d) Rear cage endcap, top —
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können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3 No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. 1 Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita
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Illustrated parts catalog 19
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System components Front system components Item Description Spare part number Customer self repair (on page 5) 1 10 HP BladeSystem c7000 power supply 411099-001 Mandatory 11 HP BladeSystem Insight Display — — 3 3-in Insight Display 441203-001 No 3 2-in Insight Display* 415839-001 No 3 12 Insight Display front-to-rear interconnect 432462-001 No board * Not shown 1 Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you wi
