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Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. Before You Begin Parts Checklist (for model 28821) Make sure your package includes the items shown
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For Model 28821xx2 there will be ONE additional handset, charge cradle, belt clip, battery pack and cover than shown above. NOTE: If a speaker box is included in your package, it replaces one set of a handset, belt clip, battery pack and cover. For Model 28821xx3 there will be TWO additional handsets, charge cradles, belt clips, battery packs and covers than shown above. For Model 28821xx4 there will be THREE additional handsets, charge cradles, belt clips, battery packs and covers than show
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Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference
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Important Installation Guidelines • Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight. • Avoid areas of excessive dust, moisture and low temperature. • Avoid other cordless telephones or personal computers. • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch non-insulated telephone wires
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Handset Layout Voice Mail Waiting Indicator (VMWI) / display Visual Ringer TALK (button) CALLER ID-VOLUME 6(caller id/volume CALLER ID-VOLUME down button) 5(caller id/volume up button) SPEAKER (button) END/cancel (button) delete/intercom/conf (delete/intercom/ phonebook conference button) (button) review (button) skip (button) play/stop (button) erase (button) * tone (button) #pause (button) mute/menu OK redial/format (button) (button) microphone 1
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Base Layout (Top & Front Views) volume 5/ 6 delete (button) (buttons) skip (button) repeat (button) PLAY/STOP speed (button) (button) Message Counter (indicator) memo (button) announce (button) ans on/off (answerer on/off button) do not disturb find charge/in use (do not disturb (button) voicemail button) (indicator) 1
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Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Model 5-2814 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. 1. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset. . Locate the battery compartment on the back of the handset. . Plug the battery pack cord
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Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. . Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack. . Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base. . Place the handset in the base cra
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Answering System Setup This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system. • Press the ans on/off button to turn the answering system on and off. The MESSAGES indicator lights when the answering system is on. The indicator blinks when you have new messages. NOTE: The answering system displays “- -” when it is off. Answerer In the Answerer Menu, there are five programmable submenus: H
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Set Prompt Language From the Answerer Menu: 1. Press the CALLER ID-VOLUME (5 or 6) button to scroll to PROMPT LANG. . Press the mute/menu OK button to enter the menu. PROMPT LANG 1ENG 2FRA 3ESP shows in the display. . Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the CALLER ID-VOLUME (5or 6) button to scroll to the desired language. English is the default setting. . Press the mute/menu OK button to save your selection. You will hear a confirmation tone. Ri
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Message Alert This feature sets your answering system to give an alert tone every 10 seconds when there are new messages. From the Answerer Menu: 1. Press the CALLER ID-VOLUME (5or 6) button to scroll to the MESSAGE ALERT sub-menu. . Press mute/menu OK button to enter the menu. NEW MSG ALERT 1ON 2OFF shows in the display. . Use the touch-tone pad to enter the selection, or use the CALLER ID-VOLUME (5or 6) button to scroll to the 1ON or 2OFF. The default setting is 2OFF. . Press the
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Voice Instruction If you need additional assistance, press the repeat button in standby mode and follow the voice instructions. Recording the Outgoing Announcement For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible. You may record an outgoing announcement in the answerer or choose the default for your current outgoing announcement. 1. Make sure the answering system is ON. . Press and hold the announce butt
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Programming the Telephone Standby Screen The handset displays the handset number and user name. Programming Functions The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Phonebook, Room Monitor, Answerer, Set Alarm Clock and Handset Setup. Phone Book Each handset can store up to fifty records in phone book for quick dialing; each record can contain a maximum of 0-digit numbers and 15-character names. Review Re
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Model 28821 Series
DECT 6.0 Cordless
Handset Speakerphone
Answering System
User’s Guide
Your new GE telephone system is EXPANDABLE up to a total of 6 handsets
(by purchase of optional Model 28801 handset with charge cradle)
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Important Information NOTICE: This product meets the applicable Industry Canada technical specifications. Operation is subject to the following two conditions: (1) This device may not cause interference, and () This device must accept any interference, including interference that may cause undesired operation of the device. The equipment must be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degrada
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Interference Information This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual. Reasonable protection against such interference is ensured, although there is no guarantee this will not occur in a given installation. If interference is suspected and verified by switching this equipment on and off, the user is encouraged to try to
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REN Number On the bottom of this equipment is a label indicating, among other information, the Ringer Equivalence Number (REN) for the equipment. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line
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Table of Contents Important InformatIon ..........................2 programmIng the telephone ...............20 Interference InformatIon ......................3 stanDBy sCreen ...................................... 20 telephone network InformatIon ..........3 Programming FunCtions ....................... 20 ren number ........................................4 Phone Book ............................................ 20 hearIng aId compatIbIlIty (hac) ..........4 reView reCorDs ....................
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Table of Contents gloBal De-registration ...................... 32 two-way Calling ................................ 39 DeFault setting .................................... 33 three-way Calling ............................ 39 telephone operatIon ..........................33 transFerring external Calls to other Visual inDiCators .................................... 33 hanDsets ............................................. 40 Base ........................................................ 33 caller
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Table of Contents answerIng system dIsplay messages ...52 handset sound sIgnals ......................52 troubleshootIng guIde .......................52 telePhone solutions ............................. 52 Caller iD solutions .............................. 54 Battery solutions .................................. 54 answerIng system solutIons ..............54 causes of poor receptIon ...................55 general product care .......................55 warranty .....................................