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ioSafe R4 : Disaster-proof NAS/RAID
User’s Guide, ioSafe R4
/N: 900-10004-00 REV 02
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CONGRATULATIONS! This product represents the latest in disaster proof computer equipment. This system has the following disaster proof specifications: 1. Fire proof data storage to 1700 F, 1 hr duration per UL72 2. Waterproof data storage to 30’ depth, 30 days in fresh water or salt water. IMPORTANT NOTE: DISASTER RECOVERY Please refer to the website for the latest disaster recovery procedures and product warranties. While no device can protect against every disaster, this ioSafe R4 syste
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Appendix A Limited Warranty Statement Warranty Services End User Limited Product Warranty ioSafe Incorporated, ("ioSafe") values your business and always attempts to provide you the very best data protection and recovery services. No limited warranty is provided by ioSafe unless you are the original customer of the product. ioSafe’s warranty is non-transferable. No limited warrant is provided unless your ioSafe product ("Product") was purchased from an authorized distributor or
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LIMITATION OF REMEDIES YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. ioSafe may elect which remedy or combination of remedies to provide in its sole discretion. ioSafe shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. ioSafe's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. ioSafe's warranty app
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ioSafe Disaster Recovery Service Terms and Conditions As applicable during the warranty period and proper registering of an ioSafe product, ioSafe will assist the original purchaser who has experienced a “qualified disaster” to restore the data that was stored on their ioSafe product by the following ways: 1. ioSafe will provide phone or email based support to assist in recovering the data, or 2. ioSafe will pay for the disaster exposed product to be shipped back to ioSafe headquarters f
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Contents About This Guide 10 1 FrontView Advanced Control 11 Network 14 Ethernet 14 ► Speed/Duplex Mode 15 ► MTU 15 ► VLAN Setting 15 ► Performance Setting 16 Global Network Settings 17 ► Hostname 17 ► Default Gateway 17 ► DNS 17 WINS 18 DHCP 19 Route 20 Security 21 Admin Password 21 Security Mode Selection 22 Share Security Mode 23 ► Specify a Workgroup 23 ► Share Accounts 23 User Security Mode 23 ► Specify a Workgroup 24 ► Setting up Accounts 24 ► Managing Groups 25 ►
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Services 33 Standard File Protocols 33 Streaming Services 34 Discovery Services 36 Volumes 37 Volume Management 37 ► Advantages of Flex-RAID 37 ► Advantages of X-RAID 37 Volume Management for Flex-RAID 37 ► Deleting a Volume 38 ► Adding a Volume 39 ► RAID Settings 40 Volume Management for X-RAID 41 ► X-RAID Redundancy Overhead 41 ► X-RAID Has one data volume 42 nd ► Adding a 2 DISK for Redundancy 42 rd th ► Adding a 3 and 4 DISK for MORE Capacity 42 ► Replacing All Your Disks fo
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Viewing the Backup Schedule 67 Programming the Backup Button 68 Viewing the Backup Log 68 Editing a Backup Job 68 System 69 Clock 69 ► System Time 69 ► NTP Option 69 Alerts 70 ► Alerts Contacts 70 ► Alerts Settings 71 ► SNMP 72 ► SMTP 73 Performance 74 ► Adding a UPS for performance 75 Language 76 Unicode for User, Group, and Share Names 77 Enable Character encoding conversion for FTP clients 77 Updating ioSafe R4 77 ► Remote Update 77 ► Local Update 79 ► Settings 80 ► Fact
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FTP / FTPS 98 Rsync 99 Networked DVE Players and UPnP AV Media Adapters 100 3 Replacing a Failed Disk 101 Locate the Failed Disk 101 Ordering Replacement Disk 101 Replace the Failed Disk 101 Re-synchronize the Volume 102 Disaster Recovery Procedure 102 4 System Reset Switch 105 5 Changing User Passwords 107 A RAID Levels Simplified 108 RAID Level 0 108 RAID Level 1 108 RAID Level 5 108 RAID Level “X” (X-RAID) 109 B Input Field Format 110 Domain/Workgroup Name 110 Host 110 Host
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About This Guide Congratulations and thank you for purchasing an ioSafe disaster proof backup and storage system from ioSafe Inc. This ioSafe system represents the latest technology in disaster-proof computer hardware. Chapter 1, “FrontView Advanced Control”, describes all the menus and tabs available in the Advanced Control mode. If you have already configured the ioSafe R4 and you need help in accessing the shares on the ioSafe R4, skip to Chapter 2, “Accessing Shares”. In the event o
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Chapter 1 FrontView Advanced Control The Advanced Control mode offers the all settings available in the Setup Wizard plus more. When you first switch to this mode, you’ll see the menus on the left that allow you to quickly jump to the desired menu page. Towards the bottom left, you’ll notice buttons that allow you to switch back and forth between the Setup Wizard mode and the Advanced Control mode. As you click on the menu buttons, you’ll notice a similar theme across all menu pages.
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At the furthest bottom is the status bar with the date button which doubles its duty as a clock and a link to the Clock page. The status LEDs to the right gives a quick glimpse of the system device status. The statuses represent: Not present – No disk or device attached. Normal – Device in normal operating mode. If the LED is blinking, this disk is currently re-syncing. During the re-sync process, the performance is temporarily in a “degraded” mode and another disk failure in t
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Move the mouse cursor over the LED to display more information on the device, or click on it to display the status in more detail. Right above the status bar is the action bar. To the left are the Advanced Control and Setup Wizard buttons. To the right is the Apply button. Use this to save any changes in the current menu page. P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 13
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Network Ethernet The Ethernet tab allows you to specify network interface-specific settings. In the Standard Setting box, you can specify the IP address, network mask, speed/duplex mode, and MTU settings. In most networks where a DHCP server is enabled, you can simply specify the “Use values from a DHCP server” option to automatically set the IP address and network mask. If you assign a static IP address, be aware that the browser will lose connection to the ioSafe R4 device after th
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Note If you elect to assign the IP address using DHCP, it is advisable to set the lease time on the DHCP server/router to a value of at least a day. Otherwise, you may notice that the ioSafe R4 IP address may change even when it has been powered down for only a few minutes. Most DHCP servers allow you to assign a static IP address for specified MAC addresses. If you have this option, this would be a good way to ensure your ioSafe R4 maintains the same IP address even in DHCP mode. ► S
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Warning Do not enable VLAN support unless you are sure your clients also support VLAN. Otherwise, you can lose network access to the ioSafe R4 and you may need to perform a firmware re-installation to disable the VLAN setting. ► PERFORMANCE SETTING The Enable jumbo frames option allows you to optimize the ioSafe R4 for large data transfers such as multiple streams of video playback. Select this option if your NIC and your gigabit switch support jumbo frames. Note The ioSafe R4 suppo
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Global Network Settings ► HOSTNAME The Hostname you specify is used to advertise the ioSafe R4 on your network. You can use the hostname to address the ioSafe R4 in place of the IP address when accessing the ioSafe R4 from Windows, or over OS X using SMB. This is also the name that will appear in the RAIDar scan list. The default hostname is nas- followed by the last three bytes of your primary MAC address. ► DEFAULT GATEWAY The Default Gateway specifies the IP address of the system
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If you had selected the DHCP option in the Ethernet tab, the domain name server fields will be automatically populated with the DNS settings from your DHCP server. If you had selected the Static option, you can manually specify the IP addresses of the DNS servers and the domain name here. WINS The WINS option allows you to specify the IP address of the WINS (Windows Internet Naming Service) server. A WINS server is typically a Windows server on the network that will allow the ioSafe R4 o
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DHCP The DHCP tab allows this device to act as a DHCP (Dynamic Host Configuration Protocol) server. DHCP service simplifies management of a network by dynamically assigning IP addresses to new clients on the network. Click on the Enable DHCP service checkbox if you want the ioSafe R4 device to act as a DHCP server. This is convenient in networks where DHCP service is not already available. Note These options are available only if this device is not already using a DHCP address. Ena
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Route The Route tab is available if you have two or more network interfaces (Ethernet or Wireless combined) on your ioSafe R4. In some environments, you can optimize your network traffic by manually setting up a routing table. Route table management is beyond the scope of this manual, and this option is provided only for advanced users who understand routing and wish to deviate from the default routes. P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 20
