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Dell™ PowerEdge™ 860 Systems
Hardware Owner’s Manual
www.dell.com | support.dell.com
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Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved. Reproduction in any manner whatsoever wi
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Contents 1 About Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Other Information You May Need . . . . . . . . . . . . . . . . . . . . . . . . . 9 Accessing System Features During Startup. . . . . . . . . . . . . . . . . . . 10 Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 11 Back-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 14 Connecting External Devices . . . . . . . . . . . . . . . . . . . . . . . . 14
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Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . . 40 Baseboard Management Controller Configuration . . . . . . . . . . . . . . . 40 Entering the BMC Setup Module . . . . . . . . . . . . . . . . . . . . . . 41 BMC Setup Module Options . . . . . . . . . . . . . . . . . . . . . . . . 41 3 Installing System Components . . . . . . . . . . . . . . . . . . . . 43 Recommended Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Inside the System . . .
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Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . 61 Installing the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . 62 Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . 63 Removing an Expansion Card. . . . . . . . . . . . . . . . . . . . . . . . 65 Riser Card
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Troubleshooting a Serial I/O Device . . . . . . . . . . . . . . . . . . . . 82 Troubleshooting a USB Device . . . . . . . . . . . . . . . . . . . . . . . 83 Troubleshooting a NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Responding to a Systems Management Software Alert Message . . . . . . . 84 Troubleshooting a Wet System. . . . . . . . . . . . . . . . . . . . . . . . . . 84 Troubleshooting a Damaged System. . . . . . . . . . . . . . . . . . . . . . . 85 Troubleshooting the
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6 Jumpers and Connectors . . . . . . . . . . . . . . . . . . . . . . . . 97 System Board Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Riser Card Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . 101 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Obta
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8 Contents
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About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises. System conditions can be reported by any of the following: Front or b
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Updates are sometimes included with the system to describe changes to the system, software, and/or documentation. NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians. Accessing System Features During Startup T
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Front-Panel Features and Indicators Figure 1-1 shows the controls, indicators, connectors, and features on the system front panel behind the optional bezel. (To remove the bezel, press the latch at the left end of the bezel. See "Opening the System" on page 46.) Table 1-2 provides component descriptions. Figure 1-1. Front-Panel Features and Indicators 3 4 2 5 1 12 6 7 11 10 9 8 About Your System 11
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Table 1-2. Front-Panel Components Item Component Icon Description 1 Power-on indicator, power The power button turns system power off and on. button NOTICE: If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system can perform an orderly shutdown before power is turned off. If the power button is pressed for more than 4 seconds, the system power will turn off regardless of the current operating system state. If the system is
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Table 1-2. Front-Panel Components (continued) Item Component Icon Description 6 System status indicator The blue system status indicator lights up during normal system operation. The amber system status indicator flashes when the system needs attention due to a system problem. 7 System identification button You can use the system identification buttons on the front and back panels to locate a particular system within a rack. When one of these buttons is pushed, the blue system status indica
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Back-Panel Features and Indicators Figure 1-2 shows the controls, indicators, and connectors located on the system's back panel. Figure 1-2. Back-Panel Features and Indicators 1 24 3 5 6 7 89 10 12 11 1 power supply connector 2 keyboard connector 3 mouse connector 4 USB connectors (2) 5 Kensington lock 6 serial connector 7 video connector 8 NIC1 connector 9 NIC2 connector 10 expansion slots (2) 11 system status indicator 12 system identification button Connecting External Devices When connecting
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Always attach an external device while your system and the device are turned off. Next, turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise). See "Using the System Setup Program" on page 29 for information about enabling, disabling, and configuring I/O ports and connectors. NIC Indicator Codes Each NIC on the back panel has an indicator that provides information on network activity and link status. See Figure 1-3. Table 1-
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Table 1-4. System Messages Message Causes Corrective Actions Amount of available memory The OS Install Mode option in the After the operating system is installed, limited to 256MB System Setup program is set to On. enter the System Setup program and set This limits the amount of available the OS Install Mode option to Off. See memory to 256 MB because some your Hardware Owner’s Manual for operating systems will not complete details. installation with more than 2 GB of system memory. Attempt
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Table 1-4. System Messages (continued) Message Causes Corrective Actions Error: Incorrect memory The installed memory modules are See "Memory Module Installation configuration. Ensure not matched pairs. Guidelines" on page 68. memory in slots DIMM1_A and DIMM1_B, DIMM2_A and DIMM2_B match identically in size, speed and rank. Error: Remote Access Faulty or improperly installed RAC. Ensure that the RAC is properly Controller initialization installed. See "Troubleshooting failure. Expansion C
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Table 1-4. System Messages (continued) Message Causes Corrective Actions Memory address line Faulty or improperly installed memory Ensure that all memory modules are failure at address, read modules, or faulty system board. properly installed. See "Troubleshooting value expecting value System Memory" on page 88. If the problem persists, see "Getting Help" on Memory double word logic page 103. failure at address, read value expecting value Memory odd/even logic failure at start address to
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Table 1-4. System Messages (continued) Message Causes Corrective Actions Not a boot diskette The operating system is trying to boot Insert a diskette that has a bootable from a diskette that does not have a operating system. bootable operating system installed on it. PCI BIOS failed to install PCI device BIOS (Option ROM) Ensure that all appropriate cables are checksum failure is detected during securely connected to the expansion shadowing. cards. If the problem persists, see "Troubleshoo
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Table 1-4. System Messages (continued) Message Causes Corrective Actions Primary drive 0/1 failure Faulty drive. INT13 call failure from Ensure that the hard drive cables are the drive. properly connected. See "Troubleshooting a Hard Drive" on page 90. Read fault The operating system cannot read Replace the diskette. Ensure that the from the diskette or hard drive, the diskette and hard-drive cables are Requested sector not found system could not find a particular properly connected. See s
