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AT&T
MERLIN LEGEND™
Communications System
MLX-10™ Non-Display
Telephone User's Guide
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Copyright © 1991 AT&T AT&T 555-610-123 Issue 1 All Rights Reserved August 1991 Printed in U.S.A. Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. Federal Communications Commission (FCC) Electromagnetic Interference Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are des
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Rings One long _______________________ Inside call One long and one short ___________ Outside call One long and two short ____________ Transfer or returning call One long and three short ___________ Returning Callback call Line Button Lights Automatic connection Red Green Line or feature in use Line Request in use Red and green You’re on line Red and green Incoming call Red and flash green Returning transfer Red and flash green Held call (yours) Fast flash green Held call (co-worker’s) Slow flas
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Account Codes Feature Use Programmed Button Name Code 1. Program a line button for each feature (Appendix C) 2. Press programmed button Feature Code 1. Press Feature 2. Dial code (see below) 82+ code Account Code Entry 55 Callback—Selective 87 Call Waiting—Pickup 57 Camp-On Follow Me 34 + ext. Forward 33 + ext. Forward/Follow Me—Cancel ■ all ❋ 34 ❋ ■ one ❋ 34 + ext. 33 + your ext. ■ from your phone — Last Number Dial 84 Message—Cancel ❋ 53 25 Message—Leave Extension Numbers code Persona
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Contents vii About This Book viii ■ Conventions Used ix ■ How to Comment on This Book 1-1 1 Your MLX-10 Telephone 1-2 ■ MLX-10 Model 1-4 Dedicated Feature Buttons ■ 1-6 ■ Line Buttons 1-11 ■ Line Button Lights 1-12 ■ Caring for Your Phone 1-13 ■ Adjusting the Desk Stand i Contents
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Contents 2 Making and Answering Calls 2-1 ■ Making Outside Calls on Phones with SA Buttons 2-2 ■ Making Outside Calls on Phones with ICOM Buttons 2-3 ■ Making Inside Calls 2-4 ■ Answering Calls 2-6 ■ Tone s 2-9 3 Using and Programming Features 3-1 ■ Using Features 3-4 ■ Programming Features 3-5 4 Feature Finder 4-1 ii Content s
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Contents 5-1 Features 5 5-2 ■ Account Code Entry 5-4 ■ Auto Dial 5-6 ■ Callback 5-9 ■ Call Waiting 5-11 ■ Conference 5-13 ■ Coverage 5-19 ■ Do Not Disturb 5-20 ■ Forward and Follow Me 5-24 ■ Headset/Handset Mute 5-25 ■ Last Number Dial 5-26 Line Request ■ 5-27 ■ Messaging 5-32 ■ Paging 5-34 Park ■ 5-37 ■ Personalized Ring 5-38 ■ Personal Speed Dial 5-39 ■ Pickup 5-42 ■ Privacy 5-43 ■ Recall 5-44 ■ Reminder Service Contents ii i
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Contents 5 Features—Continued ■ Ringing Options 5-45 ■ Saved Number Dial 5-48 5-49 ■ Signaling and Notify ■ System Speed Dial 5-52 ■ Transfer 5-53 ■ Voice Announce 5-61 Α Α A-1 Programming Special Characters B Feature Codes B-1 C C-1 Programming Codes IG Index/Glossary IG-1 iv Content s
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The exclamation point in an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. IMPORTANT SAFETY INSTRUCTIONS Always follow these basic safety precautions when using your telephone equipment. These precautions reduce the risk of fire, electric shock, and injury to you and damage to the equipment. ■ Read and understand all instructions. ■ Follow all warnings and instruction
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■ Never push objects of any kind into the telephone through openings or slots. Never spill liquid of any kind on the telephone. ■ Do not use the telephone near a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area in question. The telephone’s electrical contacts could generate a tiny spark. While unlikely, it is possible that the spark could ignite heavy concentrations of gas. ■ To reduce the risk of electric shock, do not disassemble the telephone.
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About This Book This book gives you the information you need to use your non-display telephone. If you have questions about this book or need additional information, see your system manager. He or she is a co-worker who is responsible for managing the system. About This Book vii
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About This Book Conventions Used The following typographic conventions are used in this book: ■ Buttons that you program (“hand-labeled” buttons) are shown in bold italic type with initial capitals: Press Privacy. ■ Buttons that are programmed at the factory (imprinted buttons) are shown in bold Roman type with initial capitals: Press Transfer. ■ Important words are shown in bold type: Use this button to make inside and outside calls. ■ Symbols or numbers that you enter using the dialpad are
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About This Book How to Comment on This Book We welcome your feedback on this book. Please use the feedback form on the next page. If the form is missing, send your comments to A. Sherwood, AT&T, 99 Jefferson Road, Rm. # 2A25, Parsippany, NJ 07054. How to Comment on This Book ix
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Your MLX-10 Telephone Your MLX-10™ telephone is part phone, part intercom, and part computer. It has touch-tone dialing, a speakerphone, and programming capabilities. Your phone has many features. Some of these, such as Transfer and Conference, are built in. Others, such as Forward and Call Waiting, can be programmed and used when you need them. Your MLX-10 telephone is shown on the next page. Your MLX-10 Telephone 1-1
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Your MLX-10 Telephone MLX-10 Model Handset Button Labeling Card Line Buttons (10) Message Light Dialpad Volume Control Dedicated Feature Buttons (8) User Cards and Tray 1-2 MLX-10 Model
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Your MLX-10 Telephone User cards and tray Button labeling card Instructions for feature use and A card you can label with the line directory information in a sliding or feature assigned to each line tray under the phone button Volume control Dedicated feature buttons A button for controlling the The 8 imprinted buttons for the volume of the speaker, handset, features used most often and ringer Desk stand (not shown) A support that adjusts to two heights and can be removed for wall mounting Dialp
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Your MLX-10 Telephone Dedicated Feature Buttons Eight imprinted (dedicated) feature buttons, are located in the lower left corner of the phone. These buttons are programmed for the features you use most often. Four of the buttons have lights next to them to show their on/off status. The Feature, HFAI, and Speaker lights are green. Mute is red. Feature Press to select and use your phone’s features. Feature codes are listed in Appendix B and on the user cards under the phone. HFAI Press to respond
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Your MLX-10 Telephone Speaker Press to turn on the speakerphone so you can make or answer a call without using the handset. Press Speaker before dialing to get a dial tone. ■ ■ Press Speaker when the phone rings to answer the call. ■ Press Speaker while the handset is in use to turn off the handset and turn on the speakerphone. (You can then hang up the handset; the call remains on the speakerphone.) ■ Press Speaker while the speakerphone is in use to hang up the phone. Transfer Press to send a
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Your MLX-10 Telephone Line Buttons There are ten line buttons—two columns of five each—in the center of the phone. Use these buttons to make and receive inside calls (calls to and from other extensions) and outside calls. Two or more line buttons are labeled either ICOM (Intercom) or SA (System Access). You have either ICOM or SA buttons, but never both. If you have ICOM buttons, use them for inside calls only. Use buttons labeled with phone numbers for outside calls. If you have SA buttons, use
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Your MLX-10 Telephone Phones with SA Buttons SA Ring. Use this button to make and receive both inside and outside calls. To call an inside number, dial only the extension. For outside calls, dial a dial-out code (usually a 9) before the phone number. SA Voice. Use this button to make inside voice-announced calls and outside calls and to receive both inside and outside calls. Voice-announced inside calls do not ring—your co-worker hears your voice over the speakerphone instead. To make outside ca