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User Guide
HTC Snap™
www.sprint.com
© 2009 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
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Para encontrar esta guía para usuarios en Consejo español, por favor visita a www.sprint.com y haz clic en Support > Phones & Devices. To find this user guide in Spanish, please visit www.sprint.com and click Support > Phones & Devices.
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Table of Contents Looking for something? If you don’t see it in the headings listed here, try the Index on page 167. Tip Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 2C. Contacts, Calendar, and T
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Section 3: Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 3A. Sprint Service: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Text Messaging (SMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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4B. Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Regulatory Agency Identifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Federal Communication Commission Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . 157 FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices . . . . . . . . . . . . . . . . . 158 SAR
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Introduction ® This User Guide introduces you to Sprint service and all the features of your new phone. It’s divided into four sections: Section 1: Getting Started Section 2: Your Phone Section 3: Sprint Service Section 4: Safety Information and Other Notices Throughout this guide, you’ll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific inf
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Section 1 Getting Started
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Section 1A Setting Up Service Setting Up Your Phone (page 2) Activating Your Phone (page 4) Setting Up Your Voicemail (page 5) Sprint Account Passwords (page 5) Getting Help (page 6) Setting up and activating your new phone is quick and easy. This section walks you through the necessary steps to set up your phone, activate your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint service. Setting Up Your Phone When you take your phone
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2. Insert the battery. Align the battery’s exposed copper contacts with the battery connectors inside the battery compartment. Battery connectors Insert the contacts side of the battery first and then gently push the battery into place. 3. Replace the back cover. Turning the Phone On for the First Time 1. Press and hold the End/Power key for a few seconds. End/Power key 2. When you turn on your phone for the first time, the phone installs customization settings, and then restarts. If yo
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Activating Your Phone If you purchased your phone at a Sprint Store, your phone should be activated and ready to use. If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically. To confirm your activation, make a phone call. If you received your phone in the mail and you are activating a new phone for an existing number on your account, you will need to go online to activate the number on your new phone. Fr
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Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: 1. Press the Talk key to display the Phone screen. 2. Press and hold on the Phone keypad. 3. Follow the system prompts to: Create your passcode. Record your greeting. Record your name announcement. Voi
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Getting Help Managing Your Account Online: www.sprint.com You can go online to: Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint devices. View available Sprint service plans and options. Learn more about data services and other great products like Sprint Picture Mail, games, ringers, screen savers, and mo
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Sprint Operator Services Sprint Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party. To access Sprint Operator Services: From the Phone screen, press and then press the Talk key. For more information or to see the latest in products and services, visit us online at www.sprint.com. 1A. Setting Up Service 7 Setting Up Service
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Section 2 Your Device
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Section 2A Device Basics Your Device (page 11) Accessories (page 14) Features of Your Phone (page 14) Turning Your Device On and Off (page 15) Using Your Phone’s Battery and Charger (page 15) The Home Screen (page 17) Using the Getting Started Application (page 20) Entering Text (page 21) The Phone Screen (page 23) Displaying Your Phone Number (page 24) Making a Call (page 24) Answering a Call (page 25) Ending a Call (page 27) Checking Missed Calls (page 27) Call Hi
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Your Device Front Panel 17 1 16 15 2 3 14 4 13 5 12 6 7 11 10 8 9 1. Earpiece. Hear the caller and automated prompts. 2. Left Softkey. Press to perform the command above the selection 3. Talk Key Press to answer an incoming call or display the Phone screen to place a call. During a call, press and hold to toggle the speakerphone on and off. (See “In-Call Options” on page 26 for details.) Press and hold to use Automatic Speech Recognition (ASR). (See “Automatic Speech Recognition (ASR)
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11. Inner Circle™ Press to open the Inner Circle where you can send and receive email messages to selected contacts. (See “Using Inner Circle” on page 111 for details.) Press and hold to display the Message Center screen. 12. QWERTY Keyboard. This is similar to a standard keyboard on a computer. Use it to type messages or documents. (See “Using the QWERTY Keyboard” on page 21 for details.) 13. Back Key. Press to return to the previous screen. 14. End/Power Key Press for five seconds to
