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BlackBerry Bold 9700 Smartphone
Version: 5.0
User Guide
To find the latest user guides, visit www.blackberry.com/docs/smartphones.
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SWDT643442-643442-1005020121-001
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Contents Welcome to BlackBerry!............................................................................................................................................................................................................................ 9 Feature availability..................................................................................................................................................................................................................................
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Voice commands........................................................................................................................................................................................................................................ 46 Perform an action using a voice command............................................................................................................................................................................................. 46 Available voice co
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Media shortcuts.......................................................................................................................................................................................................................................... 126 Media troubleshooting.............................................................................................................................................................................................................................. 12
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Typing.......................................................................................................................................................................................................................................................... 181 Typing basics..................................................................................................................................................................................................................................
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Manage email reconciliation conflicts..................................................................................................................................................................................................... 207 Manage data synchronization conflicts................................................................................................................................................................................................... 207 About backing up and res
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View properties for an application........................................................................................................................................................................................................... 238 Delete a third-party application............................................................................................................................................................................................................... 238 Receive a devi
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Wi-Fi technology troubleshooting............................................................................................................................................................................................................ 258 Power, battery, and memory..................................................................................................................................................................................................................... 259 Turn off your d
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Service books and diagnostic reports...................................................................................................................................................................................................... 304 Service books.............................................................................................................................................................................................................................................. 304 Diagn
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User Guide Welcome to BlackBerry! Welcome to BlackBerry! This is one of the many resources available to help you use your BlackBerry® device. You can look for answers in the Help application on the Home screen of your device, or by pressing the Menu key and clicking Help in most applications. Please read the Safety and Product Information booklet, located on the BlackBerry® User Tools CD, before using your device or any accessories for your device. For the most recent version of the booklet, vi
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User Guide Welcome to BlackBerry! Find more information, 10 Wireless networks that your device connects to, 245 BlackBerry Device Software, 240 Find more information • To view the user guide for your BlackBerry® device, click Help in the application list or in an application menu. • To view the BlackBerry® 101 tutorial, user guide, safety and product information booklet, or software license agreement and warranty for your device, insert the BlackBerry® User Tools CD that came with your device i
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User Guide Welcome to BlackBerry! 4. Complete the instructions on the screen. Note: When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the Messages icon. Navigation and typing About the Menu key and Escape key The Menu key and Escape key on your BlackBerry® device are designed to help you navigate screens and complete tasks quickly and easily. Key Actions Menu key • view more applications on the Hom
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User Guide Welcome to BlackBerry! Related topics Add a pause or a wait to a phone number, 152 Available voice commands, 46 Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click Set Ring Tones/Alerts. 3. Click the application or item that you want to change. 4. Perform one of the following actions: • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music. Navigate to a fol
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User Guide Welcome to BlackBerry! • If your device is connected to a CDMA network, you can type an email address. 5. Type a message. 6. Press the key. 7. Click Send. Related topics Mailing lists, 154 Add a contact 1. In the contact list, click Add Contact. 2. Type the contact information. 3. Press the key. 4. Click Save. Schedule an appointment 1. On the Home screen, click the Calendar icon. 2. Press the key. 3. Click New. 4. Type the appointment information. 5. If the appointment recurs, cha
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User Guide Welcome to BlackBerry! 4. To pause recording, click the pause icon. Note: The approximate amount of memory available for saving videos appears on the lower part of the screen when video recording is paused. Related topics Play a media file, 106 Play a media file, 106 Take a picture, 13 Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, conta
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User Guide Welcome to BlackBerry! Troubleshooting basics I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes phone or voice services. • If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing. • If you have traveled to another country and you have n
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User Guide Welcome to BlackBerry! • If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. • If you have not received a reg
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User Guide Welcome to BlackBerry! Delete a message, 54 I cannot play a media file on a web page Your BlackBerry® device might not support the size or file format of the media file. 17
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User Guide Shortcuts Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. BlackBerry basics shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To move the cursor, slide your finger on the trackpad. • To move back a screen, press the Escape key. • To return to the Home screen, when you are not on a call, press the End key. • To view more applications on the Home screen, press the Menu