Summary of the content on the page No. 1
SPECTRALINK 8020/8030 WIRELESS TELEPHONE USER GUIDE
Link 5120
Contact Information
Please contact your Polycom Authorized Reseller for assistance.
Polycom, Inc.
4750 Willow Road,
Pleasanton, CA 94588
http://www.polycom.com
SpectraLink 8020/8030
Wireless Telephone
Copyright Notice
and Accessories
Copyright © 2007, 2008 Polycom, Inc.
All rights reserved under the International and pan-American
Copyright Conventions.
No part of this manual, or the software described herein, may
be reproduced or
Summary of the content on the page No. 2
SpectraLink 8020 Wireless Telephone SpectraLink 8020 Volume up Volume down Headset Softkeys jack NavOK START END Nav keys DEF 1 ABC 3 2 4GHI MNO JKL 6 5 7PQRS 9WXYZ 8TUV 0 FCN LINE Function key LINE (FCN) Microphone 2
Summary of the content on the page No. 3
SpectraLink 8030 Wireless Telephone SpectraLink 8030 Volume up Volume down Headset Softkeys jack TALK NavOK START END Nav keys DEF 1 3 2ABC GHI MNO 4 JKL 6 5 PQRS WXYZ 7 TUV 9 8 0 FCN LINE Function key LINE (FCN) Microphone 3
Summary of the content on the page No. 4
Notice Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith. Polycom reserves the right to make changes in specifications and other information contained in this document without prior
Summary of the content on the page No. 5
INTRODUCTION Your SpectraLink 8020/8030 Wireless Telephone uses radio wave tech- nology to send and receive voice transmissions. It is designed to oper- ate like a cell phone. However, the handset uses the private telephone system installed in your facility and will not operate outside the area covered by this system. About This Guide This guide is meant to provide general information about your handset. Contact your system administrator for additional information on how your handset functio
Summary of the content on the page No. 6
TABLE OF CONTENTS THE HANDSET .......................................................................... 8 Modes of Operation ..............................................................................8 Menu Navigation .................................................................................8 Shortcut Keys ..................................................................................9 Handset Displays ...............................................................................
Summary of the content on the page No. 7
ACCESSORIES .........................................................................33 Battery Packs ....................................................................................33 Notes on Battery Packs ..................................................................34 Charger Models ..................................................................................34 Charging Status .............................................................................35 Single Charger ........
Summary of the content on the page No. 8
THE HANDSET Modes of Operation Your handset has five modes of operation: Mode Description Standby The handset is not in a call or messaging. Active A call is coming in, a call is being dialed or the handset is in a call or messaging. Config menu User preferences are being accessed in the Config Menu. In this mode the handset is on, but will not receive calls. Message alert Custom text messaging applications may be programmed for your facility. This mode is activated through the FCN menu. P
Summary of the content on the page No. 9
The Handset The navigation keys (Nav keys) just below the softkeys are used to navi- gate through menu options. These are referred to in this guide as Nav , Nav , Nav , Nav , and NavOK to select. Shortcut Keys When a menu is displayed, a shortcut key may be displayed on the right edge of the menu line. Press the corresponding number on the keypad to activate the corresponding menu option. Handset Displays The top row of the display provides status indicators for various handset conditio
Summary of the content on the page No. 10
information, and softkeys that have been programmed by your system administrator. Press FCN to scroll to additional softkey sets. Status Bar Indicators Indicator Function The signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out of range. The voicemail icon is activated when a new voicemail message is received when this feature is available in your facility. The battery icon indicates the amount of charge remaining
Summary of the content on the page No. 11
The Handset Indicator Function Telephone ring icon. A regular telephone call is coming in. Messaging ring icon. A call is coming in from a Messaging application. The PTT ring icon. A PTT call is coming in. The priority PTT ring icon. A call is coming in on the priority PTT channel. This call will override any other. Muted The muted indicator displays after the Mute softkey has been pressed. It indicates that the microphone is not transmitting sound. Press the Mute softkey again to unmute
Summary of the content on the page No. 12
Indicator Function The download icon indicates that the handset is downloading code. This icon only appears while the handset is running the over-the-air downloader. It appears to the right of the signal strength icon in the same location as the voicemail icon. Location Service (RTLS) is enabled. Softkey Labels The bottom row of the handset displays labels associated with the four softkeys just below it. When a softkey is active, a label appears to describe its function. Pressing the soft
Summary of the content on the page No. 13
The Handset Label Description Action Cncl Cancel Returns to the previous menu display without saving any data that might have been entered. Del Delete Deletes the character to the left of the cursor. Done Finished Exits a list when more than one selection is possible. Edit Edit Opens an editing window so you can change information about an entry in the phonebook. Exit Exit Exits out of the menus. Lock Lock Keys Locks the keypad to prevent accidental activation. See Unlk softkey below. Ho
Summary of the content on the page No. 14
Label Description Action Redl Redial Displays a list of the last 10 numbers dialed. Save Save Saves the current entry to the phonebook. Set Set From the speed-dial assignment display, opens the phonebook listing for assigning a phonebook entry to a speed-dial key. Spdl Speed-dial Opens the list of speed-dial numbers. Spkr Speakerphone Toggles speakerphone function. Unlk Unlock keys Press Unlk, then the # key to unlock a locked keypad. USB Active USB port Displays when the handset is being
Summary of the content on the page No. 15
Getting Started GETTING STARTED Your SpectraLink 8020/8030 Wireless Telephone is designed for full mobility within the workplace and operates much like a cell phone. It also interfaces with the telephone system at your workplace and incor- porates advanced telephony features. This section covers the basic functions available in every facility. For specific telephony system func- tions, see the Facility-Specific Features section or contact your system administrator. Place the handset into th
Summary of the content on the page No. 16
If you want to Then Turn handset off Press and hold the END key. One chirp will sound. If you are in a call, hang up first, then turn off the handset. Unlock the keypad Press the Unlk softkey, then #, to unlock the keypad. Lock the keypad Press the Lock softkey. Make an internal Press the START key, wait for a dial tone, call then dial the extension. Make an external Press the START key, wait for a dial tone, call then dial the number just as you would from your desk phone. Make an emerge
Summary of the content on the page No. 17
Getting Started If you want to Then Dial a number Once you hear a dial tone, press the number keys to dial the number. Predial a number From standby mode, press the keypad to enter up to 28 numbers. Then dial the call by pressing START, NavOK or the Spkr softkey. Redial a number Press the Redl softkey from standby mode. A list of recently-dialed numbers displays. Select the number and press START, NavOK or the Spkr softkey. Make a Press and hold the speed-dial key assigned speed-dial call
Summary of the content on the page No. 18
If you want to Then Answer a call on a If you are on a call and hear subdued second line ringing, a call is coming in on a second line. The line number on the display may be flashing. To answer this call, put your first call on hold and press the LINE key, then the line number of the second call. Answer with Press any key (other than END) to answer a headset call when a headset is plugged in. Silence while Press the END key to silence the ring. ringing Change the Press the up/down volume
Summary of the content on the page No. 19
Getting Started If you want to Then Mute the Press the Mute softkey. microphone End the call Press the END key. Be sure to do this at the end of each call to return to the standby mode. Change the profile Press the Prof softkey and use the Nav keys to select a new profile while in standby mode. The selected profile is marked with an asterisk (*). Edit the phonebook Press the Phbk softkey from standby mode. Display additional During a call press the FCN key to display features the softkeys
Summary of the content on the page No. 20
If you want to Then Use message alerts If programmed in your facility, message alerts may be activated by pressing the designated softkey assigned by the system administrator. Press the FCN key to scroll through the softkey sets. In certain messaging applications, the back-arrow/asterisk (< *) key is used for left and up navigation and the forward-arrow/ pound (# >) key is used for right and down navigation. Contact your system administrator for detailed information about message alert