Summary of the content on the page No. 1
SpectraLink 6020 Wireless Telephone
Handset Administration Tool
Administration Guide
SpectraLink 6000 System
January 2008 Edition
1725-36094-001
Version C
Summary of the content on the page No. 2
SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System Trademark Information Notice Polycom® and the logo designs Polycom, Inc. has prepared this document for SpectraLink® use by Polycom personnel and customers. The LinkPlus drawings and specifications contained herein Link are the property of Polycom and shall be neither NetLink reproduced in whole or in part without the prior SVP written approval of Polycom, nor be implied to Are trademarks and reg
Summary of the content on the page No. 3
About This Document This document explains the configuration and administration of the SpectraLink 6020 Wireless Telephone (the handset) using the Handset Administration Tool, a software utility developed by Polycom for this purpose. SpectraLink 6020 Wireless Telephones are supported on SpectraLink 6000 Systems (WTS) using the SpectraLink 6100 Master Control Unit (MCU) or the SpectraLink 6300 MCU. MCU versions prior to the Mod-3 (M3) MCU are not supported. Polycom Model Numbers This
Summary of the content on the page No. 4
SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System LinkPlus Interface Guide (1725-361xx-001 where xx indicates a number corresponding to the type of PBX) Available at http://www.spectralink.com/resources/manual_linkwts.jsp. Customer Support Hotline Polycom wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at 800-775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountai
Summary of the content on the page No. 5
Contents 0 About This Document................................................................3 Polycom Model Numbers..................................................................3 Related Documents.............................................................................3 Customer Support Hotline ................................................................4 Icons and Conventions.......................................................................4 1 Configuration Overview..
Summary of the content on the page No. 6
Summary of the content on the page No. 7
1 Configuration Overview Configuration of the SpectraLink 6020 Wireless Telephone requires several preliminary steps. The MCU must be programmed for system feature activation as detailed in SpectraLink 6100 MCU: Installation and Operation or SpectraLink 6300 MCU: Operator’s Console, depending on which type of system is installed in the facility. The handsets are shipped from the factory with correct software code. If updates are available, they may be downloaded from the Polycom websit
Summary of the content on the page No. 8
Summary of the content on the page No. 9
2 Standby Menus The SpectraLink 6020 Wireless Telephone features a standby menu to configure user preferences and administrative settings, including password protection for the administrative settings. The standby menu is opened by pressing the Cfg softkey from standby mode. PN: 1725-36094-001_C.doc 9
Summary of the content on the page No. 10
SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System Default Settings One of the options on the handset’s Admin Settings menu is Restore Defaults. The following is a list of the default settings. User Profiles Setting/profile Loud Soft Vibrate Silent Custom Ring Cadence PBX PBX Off Off PBX Ring Tone Tone 1 Tone 1 Tone 1 Tone 1 Tone 1 Ring Volume 7 3 1 1 5 Vibrate Cadence Off Off PBX Off PBX Ring Delay None None None None 5 Seconds Noise Mode Normal N
Summary of the content on the page No. 11
3 Handset Administration Tool Installation The Handset Administration Tool is a software utility for downloading software updates to the handset and for configuration of the handset. This utility is installed on a PC with a USB port that can be cabled to the USB port of the Dual Charger. It is designed as a time-saving device for rapid administration and configuration of a number of handsets. Configuration options include: • Change the password or disable password protection • Assist
Summary of the content on the page No. 12
SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System 2. Set up a folder for the USB files and extract the two files from the zip file into this folder. These are named slnkusb.sys and slnkusb.inf. The USB driver may be left on the Installation Manuals CD and installed from there if preferred. 3. Place the Dual Charger on a flat, horizontal surface, and plug the power supply into the Dual Charger and into an appropriate wall outlet. Plug the USB cable i
Summary of the content on the page No. 13
Handset Administration Tool Installation 6. The next screen prompts you for information about installing the USB device. Click the Install from a list or specific location option and click the Next button PN: 1725-36094-001_C.doc 13
Summary of the content on the page No. 14
SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System 7. The next screen prompts you for the location. Click the Search for the best driver in these locations option. 8. Clear the Search removable media check box. Select the Include this location in the search check box and browse to the location of the USB driver files. Click the Next button The USB driver may be left on the Installation Manuals CD and installed from there if preferred. In this case bro
Summary of the content on the page No. 15
Handset Administration Tool Installation 9. The Microsoft Wizard will display the following warning message. The USB software has been fully tested in Polycom’s laboratories and will not harm your system. Click the Continue Anyway button. 10. The Microsoft Wizard will now install the software. PN: 1725-36094-001_C.doc 15
Summary of the content on the page No. 16
SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System 11. The final screen indicates that the USB driver has been successfully installed. Click the Finish button to close the wizard and proceed with handset configuration. 16 PN: 1725-36094-001_C.doc
Summary of the content on the page No. 17
Handset Administration Tool Installation Install the Handset Administration Tool Note that there is no installer or uninstaller for the Handset Administration Tool since the program does not modify your system or registry. It runs from its current location and stores its settings locally. 1. Navigate to the folder established in step 1 above and click the HandsetAdmin.exe file to run the utility. 2. Accept the SpectraLink Software License Agreement. 3. The HandsetAdmin Setup window
Summary of the content on the page No. 18
Summary of the content on the page No. 19
4 Using the Handset Administration Tool The Handset Administration Tool uses indicators to alert you to the status of the action being performed. • Green – the adjacent label is “true” and this state is desirable or required. • Yellow – the adjacent label is “true” and this state requires caution or attention. For example, a yellow New folder indicator cautions that the file path will be created. A yellow File exists indicator cautions that the file will be overwritten. • Red – the
Summary of the content on the page No. 20
SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System Connecting the Handset 1. The first window prompts you to insert a handset into the Dual Charger. The tab labels describe each of the available functions. 20 PN: 1725-36094-001_C.doc