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Cisco ATA 187 Analog Telephone Adaptor
Administration Guide for SIP
Version 1.0
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Text Par Part t Number Number:: OL-21862-01
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE
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Contents CONTENTS Preface vii Cisco ATA 187 Analog Telephone Adaptor Overview 1-1 Session Initiation Protocol Overview 1-2 SIP Capabilities 1-2 Components of SIP 1-3 SIP Clients 1-4 SIP Servers 1-4 Hardware Overview 1-5 Software Features 1-5 Secure Real-Time Transport Protocol 1-6 Name Signaling Event based passthrough 1-6 Transport Layer Security Protocol 1-6 T.38 Fax Relay 1-6 Voice Codecs Supported 1-6 Other Supported Protocols 1-6
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Contents Installing the ATA 187 3-1 Network Requirements 3-1 Safety Recommendations 3-2 What the ATA 187 Package Includes 3-2 Installing the ATA 187 3-3 Attaching a Phone to the ATA 187 3-3 Verifying the ATA 187 Startup Process 3-3 Configuring Startup Network Settings 3-4 Configuring Security on the ATA 187 3-4 Configuring the ATA 187 4-1 Telephony Features Available for the ATA 187 4-1 Configuring Product Specific Configuration Parameters 4-5 Ad
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Contents Checking Static IP Address Settings 6-6 Verifying Voice VLAN Configuration 6-6 Eliminating DNS or Other Connectivity Errors 6-6 Checking Power Connection 6-7 Troubleshooting ATA 187 Security 6-7 General Troubleshooting Tips 6-7 Where to Go for More Troubleshooting Information 6-9 Cleaning the ATA 187 6-10 Using SIP Supplementary Services 7-1 Common Supplementary Services 7-1 Attended Transfer 7-2 Call Pickup 7-2 Caller ID 7-2 Call-Wa
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Contents ATA 187 Specifications A-1 Physical Specifications A-1 Electrical Specifications A-2 Environmental Specifications A-2 Physical Interfaces A-2 Ringing Characteristics A-3 Software Specifications A-3 SIP Compliance Reference Information A-4 Recommended ATA 187 Tone Parameter Values by Country B-1 GLOSSARY INDEX Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) vi OL-21862-01
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Preface Overview The Cisco Analog Telephone Adapter 187 Administration Guide for SIP (Version 1.0) provides the information you need to install, configure, and manage the Cisco ATA 187 Analog Telephone Adapter (ATA 187) on a Session Initiation Protocol (SIP) network. Audience This guide is intended for service providers and network administrators who administer Voice over IP (VoIP) services using the ATA 187. Most of the tasks described in this guide are not intended for end users of the
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Preface Chapter 5, “Configuring and Debugging Fax Provides instructions for configuring both Services” ports of the ATA 187 to support fax transmission. Chapter 6, “Troubleshooting and Provides basic testing and troubleshooting Maintenance” procedures for the ATA 187. Chapter 7, “Using SIP Supplementary Provides end-user information about pre-call Services” and mid-call services. Chapter 8, “Voice Menu Codes” Provides a quick-reference list of the voice configuration menu options for the
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Preface Cisco Unified Communications Manager Business Edition These publications are available at the following URL: http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html Obtaining Documentation, Obtaining Support, and Security Guidelines For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product Documenta
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Preface Convention Description ^ The symbol ^ represents the key labeled Control—for example, the key combination ^D in a screen display means hold down the Control key while you press the D key. < > Nonprinting characters, such as passwords are in angle brackets. Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication. Caution Means reader be careful. In this situation, you might do something that could result in equipment d
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CH A P T E R 1 Cisco ATA 187 Analog Telephone Adaptor Overview This section describes the hardware and software features of the Cisco ATA 187 Analog Telephone Adaptor (ATA 187) and includes a brief overview of the Session Initiation Protocol (SIP). The ATA 187 analog telephone adaptors are handset-to-Ethernet adaptors that allow regular analog phones to operate on IP-based telephony networks. The ATA 187 support two voice ports, each with an independent phone number. The ATA 187 also has a
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Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Session Initiation Protocol Overview The ATA187, which operates with Cisco voice-packet gateways, makes use of broadband pipes that are deployed through a digital subscriber line (DSL), fixed wireless-cable modem, and other Ethernet connections. Figure 1-2 ATA 187 as Endpoint in SIP Network Voice Layer 3 gateway IP infrastructure Broadband PSTN Telephone/fax V V Ethernet Cisco ATA 187 Broadband CPE (DSL, cable, fixed wireless) S
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Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Session Initiation Protocol Overview � Determines the media capabilities of the target endpoint. Using the Session Description Protocol (SDP), SIP determines the lowest level of common services between endpoints. Conferences are established using only the media capabilities that are supported by all endpoints. � Establishes a session between the originating and target endpoint. If the call can be completed, SIP establishes a s
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Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Session Initiation Protocol Overview Figure 1-3 SIP Architecture SIP proxy and redirect servers SIP SIP SIP SIP user agents SIP gateway PSTN RTP Legacy PBX SIP Clients SIP clients include: � Gateways—Provide call control. Gateways provide many services, the most common being a translation function between SIP conferencing endpoints and other terminal types. This function includes translation between transmission formats and betw
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Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Hardware Overview Hardware Overview The ATA 187 is a compact, easy to install device. Figure 1-4 shows the rear panel of the ATA 187. Figure 1-4 ATA 187—Rear View 12VDC 1A LINE 1 LINE 2 NETWORK POWER The unit provides these connectors and indicators: � 12Vb power connector. � Two RJ-11 FXS (Foreign Exchange Station) ports—The ATA 187 supports two independent RJ-11 phone ports that can connect to any standard analog phone device.
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Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Software Features Secure Real-Time Transport Protocol Secure Real-Time Transport Protocol secures voice conversations on the network and provides protection against replay attacks. Name Signaling Event based passthrough Name Signaling Event (NSE)-based passthrough is simply thet transport of fax or modem communications using the G.711 codec. The ATA 187 does not support NSE-based modem passthrough. Transport Layer Security Proto
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Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Software Features � Domain Name System (DNS) � Dynamic Host Configuration Protocol (DHCP) � Internet Control Message Protocol (ICMP) � Internet Protocol (IP) � Real-Time Transport Protocol (RTP) � Transmission Control Protocol (TCP) � Trivial File Transfer Protocol (TFTP) � User Datagram Protocol (UDP) ATA 187 SIP Services These services include these features: � IP address assignment—DHCP-provided or statically configured
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Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Software Features � V.44 � K56Flex � ITU-T V.34 Annex 12 � ITU-T V.34 � V.32bis � V.32 � V.21 � V.22 � V.23 Fax Services The ATA 187 supports two modes of fax services, in which fax signals are transmitted using the G.711 codec: � Fax pass-through mode—Receiver-side Called Station Identification (CED) tone detection with automatic G.711A-law or G.711µ-law switching. � T.38 Fax Relay mode: The T.38 fax relay fe
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Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Installation and Configuration Overview Supplementary Services SIP supplementary services are services that you can use to enhance your phone service. For information on how to use these services, see Chapter 7, “Using SIP Supplementary Services”. The ATA 187 supports these SIP supplementary services: � Caller ID � Call-waiting caller ID � Voice mail indication � Making a conference call � Call waiting � Call forwarding � C
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Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Installation and Configuration Overview Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) 1-10 OL-21862-01