Summary of the content on the page No. 1
Summary of the content on the page No. 2
Table of Contents Table of Contents Welcome to AT&T 4 What’s in the Box? 4 Insert the SIM Card & Battery 5 Charge the Battery 5 Insert a Memory Card 6 Turn On Your MOTO Q™ 9h global 7 Set Up Your MOTO Q™ 9h global 8 Connect to AT&T 8 Learn to Navigate & Type 8 Make Calls 10 Set Up Voicemail 10 Check Voicemail 10 Text & MMS Messages 11 Instant Messaging 14 Go to Web Pages 15 Shop for Tones, Games, Graphics, & More 15 Access Your Email 16 Choose the Best Email Option for You 16 Set Up Personal Ema
Summary of the content on the page No. 3
Table of Contents Sync Your Smartphone with Your Computer 22 Sync Contacts, Calendar, Email, Music, & More 22 Use Your MOTO Q™ 9h global for More than Basics 24 Find Your Way With AT&T Navigator 24 AT&T Music™ 26 Record a Video Clip 27 Play a Video Clip 28 Watch CV 29 Watch Live Video with MobiTV 29 Connect a Bluetooth® Wireless Headset 30 Store & Call Contacts 31 Add & View Calendar Events 32 Manage Finances With Mobile Banking from AT&T 33 Troubleshooting & FAQs 34 Tips & Tricks 36 The back co
Summary of the content on the page No. 4
Welcome to AT&T Welcome to AT&T What’s in the Box? Thank you for purchasing the MOTO Q™9h global. Take note of the components in the box, pictured on the right. To get started, we recommend the following: AT&T 12:00 PM 12/31/2009 Get Xpress Mail • Carefully follow the step-by-step instructions Messages (0) No upcoming appointments. in this guide to set up your Profile: Normal BT60 Standard and BT90 Extra and Start Contacts MOTO Q™9h global. Battery Cover Capacity Battery cover • To learn
Summary of the content on the page No. 5
Insert the SIM Card & Battery 2 minutes Caution: Don’t bend or scratch Subscriber Identity Module (SIM) card. Keep it away from static electricity, water, and dirt. Your SIM card contains your phone number and information like your list of contacts. Your MOTO Q™9hglobal comes with two batteries and two battery covers. The BT60 standard battery uses the narrow cover, while the BT90 extra capacity battery requires the larger cover. 1. 2. 3. 4. 5. 6. Charge the Battery time varies New batteri
Summary of the content on the page No. 6
Welcome to AT&T Insert a Memory Card 1 minute You can use a removable microSD memory card to store music, pictures, videos, and other files. For the maximum card size your smartphone supports, check att.com/devicesupport. 1. Open the memory slot cover by gently lifting the cover away from the smartphone as shown. The cover remains attached to the smartphone. 2. Insert the memory card into the slot, with the card’s metal contacts facing the front of the smartphone. 3. Put the memory slot co
Summary of the content on the page No. 7
Turn On Your MOTO Q™ 9h global 1 minute To turn on your smartphone, press and releaseO. If prompted, enter your password or SIM unlock code. To turn off your smartphone, press and holdO for 3 seconds, then release it. Tip: To change how long your backlight stays on, see “extend battery life” on page 37. 7
Summary of the content on the page No. 8
Set Up Your MOTO Q™ 9h global Set Up Your MOTO Q™ 9h global Connect to AT&T 1 minute To connect to the wireless network successfully, your MOTO Q™ 9h global must be powered on, your wireless service must be active and you must be in a coverage area. On the top right corner of the home screen, you will find the network coverage indicator: 0 Full coverage 5 No coverage 6 Wireless is turned off Learn to Navigate & Type Tip: If you need help while using your smartphone, visit att.com/WirelessTutor
Summary of the content on the page No. 9
To go back one menu, pressn. To exit any menu or view without saving any changes, pressO. To enter text (such as in a new text Text Messages message), press your letter keys. Press H to switch To: entry modes (abc, To delete characters, pressn. Alt, or ALT). For Holdn to keep deleting. To start a indicator descriptions, new line, pressj. 0/160 see the following As you enter letters, your smartphone section. might try to predict the word. A flashing cursor indicates the insertion point.
Summary of the content on the page No. 10
Set Up Your MOTO Q™ 9h global Make Calls 1 minute From the home screen, enter a phone number then pressN to make a call. To voice dial, press and hold h. When prompted, say “Call.” When prompted again, say a number or contact name. When your smartphone rings and/or vibrates, pressN to answer. To “hang up,” pressO. • To send an incoming call directly to your voicemail, press Ignore orO. • To put a call on hold, pressN. To take the call off hold, pressN again. • To answer a second call and put th
Summary of the content on the page No. 11
Text & MMS Messages In addition to email, you can send and receive text (SMS) and multimedia (MMS) messages. Send Text & MMS Messages 4 minutes 1. PressR > Messages. 2. Press Menu > New > Text Message. 3. Enter the contact phone number or email address, with a semicolon (;) between multiple Text Messages numbers or addresses. As you enter contacts, suggestions appear in a box below the To field. To: Tip: To open your contacts list, just pressj when you’re in the To field. j j 4. Press the n
Summary of the content on the page No. 12
Set Up Your MOTO Q™ 9h global Take a Photo & Send It 3 minutes 1. Press e to open the camera viewfinder. Pictures & Videos 2. Point the camera lens at the photo subject. 3. Press the center keys to take a photo. IMAGE AREA 4. Your smartphone saves the picture and shows it in the viewfinder. • To send the photo in a multimedia message, press Menu > Send > MMS, then enter a phone number or email address, enter text, and press Send (for more detail, see “Send Text & MMS Messages” on page 11)
Summary of the content on the page No. 13
Read Text & MMS Messages 2 minutes When you receive a message, your smartphone plays an alert and shows a message indicator, such as :. 1. On the home screen, pressR > Messages. If you do not see your messages, press Menu > Folders > Inbox. 2. Press the navigation key] to select a message. Press the center keys to open it. When you have a text message open, your cursor Press H to switch 11/160 blinks in a space at the bottom of the display. Here, entry modes (abc, Conversation with John
Summary of the content on the page No. 14
Set Up Your MOTO Q™ 9h global Instant Messaging If you subscribe to an instant messaging (IM) service, such as Yahoo! Messenger, AOL® Instant Messenger™, or Windows® Live Messenger, you can take the convenience and fun of IM on the go with your smartphone. Sign In 2 minutes 1. On the Home Screen, press Start, then All Programs > IM & Email > IM. 2. Select the IM community where you are a member and press the center keys. 3. Enter your user name and password, then press Sign In. To start a c
Summary of the content on the page No. 15
Go to Web Pages 1 minute To open your Web browser, press@. Your browser homepage appears. • To go to a Web page, press Action > Go to. Enter the Web address and press OK. 1:MEdia Net Home • To go to a link in a Web page, use the navigation key] to highlight the link and then press the center keys. MEdia Net Home SEARCH • To add a Web address to your Favorites, open the Web page and press Action Entertainment News > Bookmark this page. Gst Stock Quotes & News Note: Not all Web file formats are
Summary of the content on the page No. 16
Access Your Email Access Your Email Choose the Best Email Option for You You can use your MOTO Q™ 9h global to access personal or corporate email: • Personal email accounts pull email directly from your internet service provider (ISP) like Yahoo!, AOL or Hotmail to your Windows® Mobile powered smartphone. To set up a personal email account on your MOTO Q 9h global, you can use Xpress Mail™. Xpress Mail offers automated setup and synchronization so that changes and deletions on your MOTO Q 9h
Summary of the content on the page No. 17
Set Up Personal Email with Xpress Mail™ 8 minutes Xpress Mail™ works with most email services. If you complete this 2:Xpress Mail setup process and your email does not start arriving on your device, check with your email provider to validate eligibility. Install Now Learn More AT&T 12:00 PM 1. On the home screen, scroll to and select Get Xpress Mail. 12/31/2009 Action Menu Get Xpress Mail 2. Scroll to and select Install Now. 2:Xpress Mail Messages (0) No upcoming appointments. 3. Scroll
Summary of the content on the page No. 18
Access Your Email 9. In Mobile Number, enter your 10-digit (mobile) phone number, then press Next (the Right Soft Key). Enter your mobile phone Welcome to AT&T Xpress 10. For personal email, select Portal or ISP (and press Next), then number. Mail. select your email provider (and press Next). If your provider is not Mobile Number listed, select More to see more providers. For corporate email, select Work (and press Next), then select Professional Edition (and press Next), then select Sign
Summary of the content on the page No. 19
Set Up Self-Service Corporate Email with Xpress Mail™ 5 minutes To set up corporate Xpress Mail, you need to know our corporate email address and the type of mail server (Microsoft® Exchange Server or IBM Lotus Domino). Once you know this, complete these steps on your work computer, with an Internet connection: 1. Go to the Web page http://xpressmailpe.wireless.att.com 2. Click on Register Now and fill in your information. Note: You will create an Xpress Mail User Name and Password in this
Summary of the content on the page No. 20
Access Your Email Set Up IT-Managed Corporate Email Time varies To set up your IT managed corporate email account, you will need a PIN or server address from your corporate IT organization. Contact your IT administrator for more information about Microsoft® Direct Push and Good Mobile Messaging support for the MOTO Q™9hglobal. Microsoft® Direct Push 4 minutes Microsoft Direct Push provides wireless access to your corporate email, contacts, calendar and tasks for Microsoft Exchange Server. C
