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Use & Care Manual
With Installation Instructions for the Installer
Electric Residential Heat Pump
Water Heaters
Residential 40 & 50 Gallon
The purpose of this manual is twofold:
one, to provide the installer with the basic
directions and recommendations for the proper
installation and adjustment of the water heater;
and two, for the owner–operator, to explain
the features, operation, safety precautions,
maintenance and troubleshooting of the water
heater. This manual also includes a parts
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Safety Information FOR YOUR RECORDS Safety Precautions . . . . . . . 3, 4 Write the model and serial numbers here: # # Installation Instructions You can find them on a label on the appliance. Location . . . . . . . . . . . . . . . . . 5 Staple sales slip or cancelled check here. Water Connections . . . . . . . . 6 Proof of the original purchase date is needed to obtain service Relief Valve . . . . . . . . . . . . . . 7 under the warranty. Electrical Connections. . . . . . 8 Pipe Insulation .
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IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. DANGER! WATER TEMPERATURE SETTING Safety and energy conservation are factors to be considered when selecting the water temperature setting of water heater. Water temperatures above 125°F can cause severe burns or death from scalding. Be sure to read and follow the warnings outlined on the label pictured below. This label is also located on the water heater near the thermistor access panel. Time/Temperature Relationship in Scal
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IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life. Be sure to read and understand the entire Use and Care Manual before attempting to install or operate this water heater. It may save you time and cost. Pay particular attention to the Safety Instructions. Failure to follow these war
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Installing the water heater. The location chosen for the water heater must take into consideration the following: Local Installation Regulations This water heater must be installed National Fire Protection Association, in accordance with these instructions, Batterymarch Park, Quincy, MA local codes, utility codes, utility 02269 as booklet ANSI/NFPA 70. company requirements or, in the Canadian installations should refer to absence of local codes, the latest CSA22.1, a copy can be purchased
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Installing the water heater. Thermal Expansion Determine if a check valve exists in the piping. This rapid pressure increase can inlet water line. Check with your local quickly reach the safety setting of the water utility. It may have been installed in relief valve, causing it to operate during the cold water line as a separate back flow each heating cycle. Thermal expansion, preventer, or it may be part of a pressure and the resulting rapid and repeated reducing valve, water meter or
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Typical Installation Ceiling in Alcove 8" Minimum Clearance above Heat Pump to allow air circulation Heat Pump Filter Primary Condensate line (3/4") to open drain or outdoors Access Door to Temperature Control Secondary Condensate tubing (1/2") to open drain or outdoors Union Electrical Access for Hook-up Hot water outlet to fixtures Temperature and Pressure Relief Valve and discharge line Shut Off Valve Union Heat Trap 6" Min. Cold Water Supply Thermal Expansion Drain Valve 6" Air Gap Ta
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Installing the water heater. ! To Fill the Water Heater WARNING: The tank must be full of water before heater Make certain the drain valve is allow the air to vent from the water is turned on. The water heater completely closed. heater and piping. warranty does not cover Open the shut-off valve in the cold A steady flow of water from the hot damage or failure resulting from operation with an empty water supply line. water faucet(s) indicates a full water or partially empty tank. heater
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Electrical Connections continued. The branch circuit wiring should include A separate branch circuit with copper either: conductors, over current protective device and suitable disconnecting Metallic conduit or metallic sheathed means must be provided by a qualified cable approved for use as a electrician. grounding conductor and installed with fittings approved for the All wiring must conform to local purpose. codes or latest edition of National Electrical Code ANSI/NFPA 70. No
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Installing the water heater. Relief and DrainValve Insulation Installation For increased energy efficiency, ! CAUTION: Ensure the this water heater has been supplied T&P Valve opening is not with two 2-3/8” sections of pipe obstructed by the insulation. insulation. Please install the insulation, according to the illustration at left. Slip the insulation cover over the T&P Valve through the center hole and align the hole in the side with the opening of the T&P Valve. Slip the insulation
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Installation Checklist A. Water Heater Location ❑ Provisions made to protect area from ❑ Close to area of heated water demand. water damage. ❑ I ndoors and protected from moisture, ❑ Sufficient room to service heater. wet conditions and freezing temperatures. ❑ E ight inches (8") of clearance from ceiling to top of heat pump water heater ❑ Area free of flammable vapors. to allow for air circulation. ❑ Access to condensate disposal. ❑ 1,000 cu. ft unconditioned indoor
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Operating the water heater. CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). HYDROGEN GAS IS EXTREMELY FLAMMABLE!! To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system. If hydrogen is present, there will be an unu
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Basic Water Heater Operation For the most efficient operation of the This mode will run for approximately heat pump water heater, the "Energy 2 weeks then return to the mode and Saver" mode is recommended. Press temperature settings set by the user. the key on the control pad labeled "En- ergy Saver". The corresponding LED If the water temperature setting needs will light up upon activation. adjustment, use the up arrow key to in- crease water temperature and the down If the "Energy Saver"
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Care and cleaning of the water heater. Draining the Water Heater In order to drain the water heater, turn CAUTION: Shut off power to the water off the cold water supply. Open a hot heater before draining water. water faucet or lift the handle on the DANGER: Before manually operating relief valve to admit air to the tank. the relief valve, make certain no one will be exposed to the hot water released by the Attach a garden hose to the drain valve. The water drained from the tank may valv
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Vacation and Extended Shut-Down NOTICE: Refer to the If the water heater is to remain idle for freezing temperatures. Hydrogen Gas Caution in the an extended period of time, the power After a long shut-down period, the Operating Instructions. and water to the appliance should water heater’s operation and controls be turned off to conserve energy should be checked by qualified service and prevent a build-up of dangerous personnel. Make certain the water hydrogen gas. heater is complete
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Before You Call For Service… Troubleshooting Tips Save time and money! Review the chart on this page first and you may not need to call for service. Problem Possible Causes What to Do Rumbling noise Water conditions in your ● Allow a few quarts of water to run from drain valve home caused a build up of to remove sediment settlings. scale or mineral deposits in the water heater. Relief valve produc- Pressure build up caused ● This is an unacceptable condition and must be cor - ing popp
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Replacement Parts. For 50 gallon Heat Pump Water Heaters. Instructions For Placing a Parts Order Address parts orders to the distributor Part description (as noted below) or store where the heater was and number of parts desired. purchased. ! CAUTION: For your safety DO NOT All parts orders should include: attempt repair of electrical wiring, heating elements, heat pump or electronic controls. The model and serial number of Refer repairs to qualified service personnel. the water hea
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Cavity Insert Instructions The following instructions are intended for qualified service personnel ONLY, and should only be done when necessary. In order to replace the ECO,thermistor or heating element, remove the cavity insert crossbar by following the instructions below: Turn off the power to the water heater. Remove the jacket access panel(s) and insulation. See page 20. Rotate the crossbar up and down until it breaks away from the remainder of the cavity insert. (See illus
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Wiring Diagram 19
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h Ie F a d YOU NEED SERVICE 1. Should you have any questions about your new water heater, or if it requires adjustment, repair, or routine maintenance, it is suggested that you first contact your installer, plumbing contractor or previously agreed upon service agency. In the event the firm has moved, or is unavailable, refer to the telephone directory, commercial listings or local utility for qualified service assistance. 2. Should your problem not be solved to your complete satisfaction, y
