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2410 Digital Telephone
User’s Guide
Release 2
16-300133
Issue 2
November 2004
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Copyright 2004, Avaya Inc. Such intrusions may be either to/through synchronous (time-multiplexed and/or circuit-based), or asynchronous (character-, message-, or All Rights Reserved packet-based) equipment, or interfaces for reasons of: Notice Utilization (of capabilities special to the accessed equipment) Theft (such as, of intellectual property, financial assets, or toll Every effort was made to ensure that the information in this document was facility access) complete and accurate at
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Electromagnetic Compatibility (EMC) Standards Installation and Repairs This product complies with and conforms to the following international Before installing this equipment, users should ensure that it is permissible EMC standards and all relevant national deviations: to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of Limits and Methods of Measurement of Radio Interference of Information connection.
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Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Headset Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2410 Telephone Components . . . . . . . . . . . . . . . . .
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Contents Using the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Viewing the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Making Calls from the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Saving a Call Log Entry to Your Speed Dial List . . . . . . . . . . . . . . . . . .
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Overview The 2410 Digital Telephone is a multiline digital telephone for use with an Avaya call processing system. The 2410 telephone puts convenient features and capabilities at your fingertips, including: ● a large display —that allows you to view - call appearance/feature button labels - the call log - speed dial lists - call identifier information ● a flexible call appearance/feature button display—that eliminates the need for paper button labels. ● a customizable interface—that allows
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When you install the 2410 telephone, your call processing system recognizes your telephone instantly. If the system manager administers the 2410 telephone properly, you can move the 2410 to another office at your location, and it will work without interruption. There is no need to wait for reprogramming or technical support. Headset Compatibility The headset interface is compatible with the following “H-top” headpieces and equipment. Headpieces - Starset top H31 - Mirage top H41 - Mirage top
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2410 Telephone Components Adapter Cord - HIC-1 “H-top” Headset Adapter Cord Cordless Headpiece/Base Unit - LKA 10 Cord Free Headset (900 MHz RF) Safety Information Your 2410 telephone is manufactured according to industry standards for quality and safety assurance. When you use your telephone, follow recommended safety precautions to reduce the risk of fire, electrical shock, and personal injury. See the 2400 Series Telephone Installation and Safety Instructions that were packaged with your t
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Table 1 describes the 2410 telephone components presented in Figure 1. The following items correspond to the numbers in Figure 1. Table 1: The 2410 Telephone Components 1) Call appearance/feature buttons — Use 8) Dialpad — Standard 12-button pad that to access incoming/outgoing lines and allows you to dial telephone numbers. programmed features. An underscore indicates the currently selected call appearance. 2) Display — Shows the status for the call 9) Volume control buttons — Use to adjust
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2410 Telephone User Checklist 2410 Telephone User Checklist The remainder of this guide contains procedures for using specific screens, features, and keys on the 2410 telephone. The following table directs you to sections explaining specific activities you can perform. To See Understand call appearance/feature button The Home Screen on page 12 displays Answer and make calls, hold calls, transfer Call-Handling Features on page 16 calls, redial numbers, and set up conference calls. Understand y
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The Home Screen The Home screen consists of two pages and displays: ● the available call appearance/feature buttons ● caller ID information ● the current date and time ● softkeys ● information provided by the Avaya call processing system Usually, you use the Home screen to perform standard call handling. Six call appearance/ feature buttons appear on each page of the Home screen. See Figure 2. Your call processing system provides the date and time information. This information appears below th
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The Home Screen Figure 3: Sample Home Screen with Softkey Labels a 206 : Timer b 206 : Abr Program c 206 : Call Pickup 4:10pm 2/10/04 SpDial Log Option Label MENU Navigating in the Home Screen Pages Navigating in the Home Screen Pages To Press Move to the other Home screen page or Return to page 1 of the Home screen at any time Access the Speed Dial screen The SpDial softkey Access the Call Log Summary screen The Log softkey Access the Options screen The Option softkey Access the Label Ac
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Call Appearance and Call Identification Displays The 2410 telephone has six call appearance/feature buttons per screen page. Starting with the first button in the upper left corner of the 2410 telephone and going down, the display identifies the buttons in the left column. These buttons are considered call appearance/feature buttons 1 through 3. On the display, these buttons have the default labels a, b, c, etc., where a represents call appearance/feature button 1. The buttons in the right c
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The Home Screen Status Icons The icons displayed on the call appearance/feature buttons of your 2410 telephone are explained in the following table. These icons replace the functionality of the green LEDs and equivalent flash rates. Status Icons Icon Definition Ringing An incoming call is waiting to be answered. See Tones and Their Meaning on page 57 for information about the corresponding audio alert. Active The call you are currently handling. If you have a bridged call appearance on yo
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In addition, the following icons are displayed in certain feature-specific applications. Status Icons for Feature-Specific Applications Icon Definition Feature Feature specific status. status Feature Feature specific status. status Feature Feature specific status. status Call-Handling Features The procedures in this section assume that you are performing call handling with the Home screen displayed on the 2410 telephone. In addition to common procedures provided in this section, see the Overvi
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Call-Handling Features Make a call You can make calls manually or automatically from the 2410 telephone. To make a call manually 1. Go off hook with the handset, headset, or speaker. 2. When you hear dial tone, press the dialpad buttons to enter the extension or telephone number. If you are calling an external number, you must include the required code (for example, “9”) to access an outside line. To have the 2410 telephone make a call automatically Perform one of the following steps: ● Press
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Hold The Hold feature puts a call on hold until you can return to it. To put a call on hold Press . To return to the held call Press the call appearance button of the held call. Note: Note: Your system manager might have administered the Unhold feature. In this case, you can return to the held call by pressing . Redial The Redial or Last Number Dialed feature automatically redials the last extension or outside number you dialed. To redial the last number that you dialed Press . Speakerphone T
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Call-Handling Features To change from the speakerphone to the handset Pick up the handset and talk. To change from the handset to the speakerphone 1.Press . 2. Hang up the handset. To change from the headset to the speakerphone Press . To end a speakerphone call Press again. To use the Group Listen feature (if administered) in which the handset or headset and the speaker are active at the same time While you are active on the handset or headset, press . Transfer The Transfer feature allows yo
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Note: Note: Your system manager might have administered the Transfer-on-Hang-up feature. In this case, you can transfer a call by pressing , dialing the number to which the call is to be transferred, and then hanging up. To cancel an attempted transfer, press the original call appearance. If your system has auto-hold activated, use to cancel a transfer so the potential transfer recipient is not left on hold. Conference The Conference feature allows you to conference up to six parties (inc
