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DM525™ and DM575™ Series
Digital Mailing System
DM525™ Series Mailing System
DM575™ Series Mailing System
Shown with Weigh-On-The-Way®
Operator Guide
US English Version
SV62201 Rev. C
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SV62201 Rev. C ©2009 Pitney Bowes Inc. All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes. We have made every reasonable effort to ensure the accuracy and usefulness of this manual; how- ever, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplica- tion of
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Alerting Messages Various messages are used throughout this guide to alert you to potentially hazardous or error caus- ing conditions. These messages are as follows: WARNING! Alerts you to conditions or practices that could cause serious injury. CAUTION: Alerts you to conditions or practices that could cause damage to the equipment or to the material being run. IMPORTANT: Alerts you to conditions or practices that could adversely affect equipment operation if instructions are not followed
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FCC Compliance of Modem This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the IntelliLink® Control Center is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. This equipment is designed to be connected to a Facility Interface Code 02LS2 network with RJ11C network interface. A plug and jack used to connect this
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Table of Contents Pitney Bowes Contact List Chapter 1 - Read this First Chapter 2 - Meet the DM Series™ Digital Mailing System Chapter 3 - Mail in a Minute Chapter 4 - Running Mail Chapter 5 - Mailing System Setup Chapter 6 - Adding Postage Chapter 7 - INVIEW™ Accounting Chapter 8 - Reports Chapter 9 - Maintaining and Updating Chapter 10 - Troubleshooting Chapter 11 - Supplies and Options Chapter 12 - Specifications Appendix A - Glossary Index SV62201 Rev. C
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Pitney Bowes Contact Information List PB Web Sites • For frequently asked questions, go to: http://www.pb.com • To place requests for service or training, go to: http://www.pb.com and click on My Account. • To order PB supplies and accessories, go to: http://www.pb.com and click on Online Store. • To view and pay invoices online, go to: http://www.pb.com and click on My Account. • To view inventory, go to: http://www.pb.com and click on My Account. • To add postage to your Postage By Phone® Met
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1 • Read This First Contents What’s in this Guide ............................................................................. 1-2 Other Information ................................................................................. 1-2 What You Need to Know ...................................................................... 1-3 Safety Requirements............................................................................ 1-3 Important Information About Powering Your DM Series™ Digital Mailin
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1 • Read This First What’s in this Chapter 1 - Read this First contains important information about USPS requirements and equipment and telephone safety precautions. Guide Chapter 2 - Meet the DM525™ and DM575™ Digital Mailing System gives an overview of the mailing system and the location of each control and machine feature. Please read this section carefully. It provides a foun- dation for the instructions in later sections of this book. Chapter 3 - Mail in a Minute explains the basics of r
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DM525™ and DM575™ Series Digital Mailing System Operating Guide What You Need Since your postage meter (Postal Security Device) is licensed by the United States Postal Service (USPS), you must follow a few basic require- to Know ments. USPS • Mail must have the correct date and postage amount in the meter stamp. Requirements • Metered mail must bear the ZIP Code location of the post office where the postage meter (Postal Security Device) is registered. • If you move to another ZIP Code loca
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1 • Read This First • When removing jammed material, avoid using too much force to pre- vent personal injury and damaging equipment. • To prevent overheating do not cover system vent openings. • When lifting covers, wait for all parts to stop moving before placing hands near feeder path or printer. • Do not remove covers as they enclose hazardous parts that should only be accessed by a Pitney Bowes Service Representative. • Use only Pitney Bowes approved supplies, e.g., inks, tapes, and clean-
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DM525™ and DM575™ Series Digital Mailing System Operating Guide The IntelliLink® Control Center and its built-in postage meter (Postal Secu- rity Device) connect directly to analog telephone lines. For your protection we urge you to follow basic safety precautions to reduce the risk of fire, electric shock and injury to persons, as well as the following: • Never connect telephone wiring during a lightning storm. • Disconnect the meter telephone line during a lightning storm. • Avoid using a te
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OFF ON 1 • Read This First Important Information About Powering Your DM Series™ Digital Mailing System Off Your DM Series™ Digital Mailing System is designed to remain powered on at all times. This is necessary so that the printer station can perform the required maintenance it needs to maintain peak performance. Your DM Series™ System has a power switch (for the location, refer to Chapter 2, page 2-6) so that you can properly remove power to the system. If you need to power off your syst
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2 • Meet the DM525™ and DM575™ Series Digitial Mailing System Contents Introducing the DM Series™ Mailing System.......................................2-2 Features and Benefits ..........................................................................2-2 Parts of the Mailing System..................................................................2-4 Mailing System Exterior..................................................................2-4 Mailing System Interior ..............................
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2 • Meet the DM525™ and DM575™ Digital Series Mailing System Introducing the The DM Series™ Digitial Mailing System is an easy-to-use digital mailing system you can tailor to satisfy the unique requirements of your organiza- DM Series™ tion. This system: Mailing System • Automatically feeds a stack of mail. • Moistens and seals the envelope flaps. • Imprints the correct postage amount. • Stacks the finished mail. Features and The following section provides a summary of the main features and b
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g g n n i i t t a a R R d d e e s s DM525™ and DM575™ Series Digital Mailing System Operating Guide Accounting and INVIEW™ Accounting Reporting The INVIEW™ accounting and reporting feature allows you to store post- age costs for 100 accounts, or you can purchase an option to store 300 accounts. You can run reports on single or multiple accounts and limit access to the accounts by password protecting them. For more information on the INVIEW™ accounting package, refer to Chapter 7, INVIEW™
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2 • Meet the DM525™ and DM575™ Digital Series Mailing System Parts of the This section describes the parts of your DM525™ and DM575™ Series System and includes: Mailing System • The Mailing System Exterior, including the Weigh-On-The-Way® (WOW®) Module • The Mailing System Interior • The IntelliLink® Control Center • The Main Screen Mailing System IntelliLink® Control Center - This contains the screen and keypad 1 for communicating with the mailing machine and the built-in post- Exterior age