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GE Consumer Home Services Training
TECHNICAL SERVICE GUIDE
General Electric Side-by-Side
Knob Control/Metal Liner Refrigerator
MODEL SERIES:
GSS20
GSS22
GSS25
ESS22
ESS25
HSS22
HSS25
SSS25
PUB # 31-9071 02/01
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! IMPORTANT SAFETY NOTICE The information in this service guide is intended for use by individuals possessing adequate backgrounds of electrical, electronic, and mechanical experience. Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible for the interpretation of this information, nor can it assume any liability in connection with its use. WARNING To avoid personal injury, disconnect power before servicing thi
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T T T T Table able able able able of of of of of Contents Contents Contents Contents Contents Introduction Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 Introduction Introduction Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Introduction 2001 Energy SxS models are being introduced in The freezer has adjustable shelves, slide-out response to the requirement for more energy- Spillproof shelf, QuickSpace shelf, and deep door shelves, based on model. The fresh food section efficient refrigerators by mid year 2001, along with having feature and operation enhancements. The has a baking soda holder, fruit and vegetable primary differences in this refrigeration system are drawer, drawer dividers, adjustable humidity the a
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9 9 8 8 7 7 6 6 Installation FOR A QUALITY INSTALLATION, ATTENTION INSTALLER: FOLLOW THESE INSTRUCTIONS. RAISE DO NOT 9 IS COLDEST ROLLERS OVER- 0 IS OFF 5 5 @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @@@@@ @@@@@ @@@@@ @@@@@ @@@@@ @@@@@ @@@@@ @@@@@ @@@@@
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Specifications – 4 –
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Nomenclature ENGINEERING NOMENCLATURE A = INIITIAL DESIGN CONFIGURATION VOLUME DOOR TYPE MODEL YEAR B = 1ST REVISION S = SIDE-BY-SIDE REF. 20 / 22 / 25 CU. FT. ETC. F = FLAT DOOR M = 2001 GSS25IFMAFWW BRAND/PRODUCT DEPTH/POWER INTERIOR/SHELVES ICEMAKER/EXTERIOR EXTERIOR COLOR G= GE S = STANDARD DEPTH A = LEADER WIRE B = NON-DISPENSER / ICE-MAKER READY WW = WHITE/WHITE H = HOTPOINT T = TROPICAL D = DELUXE WIRE D = CUBED ICE / WATER AA = ALMOND/ALMOND P = PROFILE (GE) G = GLOBAL I = DELUXE GLASS E
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Warranty Information Sales slip or cancelled check is required as proof of original purchase date to obtain service under warranty. Note: Water filter cartridge warranty is 30 days. All warranty service is provided by our Factory Service Centers or an authorized Customer Care® technician. For The Period Of: GE Will Replace: One Year Any part of the refrigerator which fails due to a defect in From the date of the original materials or workmanship. During this full one-year warranty, purchase GE
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Operating Characteristics Table of Contents Normal Operating Characteristics That Are Different from Previous Models . . 8 Abnormal Operating Characteristics (Incorrect Operation) . . . . . . . . . . . . . . . 8 Adaptive Defrost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Cooling Operation (Adaptive Defrost) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Pre-Chill Operation (Adaptive Defrost) . . . . . . . . . .
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Normal Operating Characteristics That Are Length of time the compressor has run since the last defrost cycle. Different from Previous Models Amount of time the defrost heaters were on in • Icemaker auger rotates clockwise. the last defrost cycle. Evaporator fan running, without compressor or Adaptive Defrost is divided into 5 separate cycles. condenser fan. Those operations are: Post Dwell (Adaptive Defrost), compressor, Cooling Operation and condenser fan on with evaporator fan off af
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into a continuous cool mode (pre-chill). During pre- Liner Protection Mode chill, the freezer temperature may be driven below The liner protection mode will activate if either of the set point. However, the fresh food temperature the doors have been open for 3 minutes. This will be regulated by the damper. Pre-chill will last mode will start the evaporator fan and close the for 2 hours. These models do not have a defrost damper. holdoff. This mode is controlled by 2 timers. Timer #1 monitors
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Dispenser Lock Hinge System and Door Closure When the dispenser system is locked, no dispenser command will be accepted. This includes the dispenser cradle and will prevent accidental dispensing that may be caused by children or pets. If a pad is pressed with the system locked, it will be acknowledged with 3 Cam with pulses of the LOCK LED accompanied by an Thimble audible tone. Screw To lock or unlock communication between the Cam Riser dispenser and main control board, press the Hinge LOCK p
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Airflow (Cabinet Interior) “Jelly Roll” Condenser The freezer compartment is designed so that when the evaporator fan is operating, air is drawn into the bottom of the air tunnel and through the evaporator. The cold air is then pushed out into the top of the freezer. The fresh food compartment receives chilled air via an electronic damper positioned at the top, rear of the refrigerator between the freezer compartment and the fresh food compartment. The new NO CLEAN condenser is accessed from Th
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Main Control Board THERMISTOR MODEL DAMPER COMMUNICATION ENCODER COILS INPUTS INPUTS SELECT INPUT/OUTPUT INPUTS ACCUMULATED FF AND FRZ DOOR OPENINGS (MINUTES) FAN OUTPUTS COMPRESSOR RUN TIME (MINUTES) DEFROST HEATER ON TIME (MINUTES) PROCESSING UNIT OUTPUTS COOLING PRE-CHILL DEFROST COMPRESSOR AND DOOR DEFROST SWITCH OUTPUTS INPUTS – 12 – 1 COMM 2 +12V 3 -COM L1 4 DI 5 DO COMP DEFR 1 J4 LINE 5 1 K4 COMP J3 1 PAN_HTR N K3 DEFROST J6 10 DFZ 2 1 DFF J2 1 K5 QC J7 OCH 8 COMMON WATER K7 CRUSHER PAN/
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General Locator Views Temperature Temperature Tech Data Sheet Tech Data Sheet Controls Controls Location Location Freezer Light Freezer Light Switch Switch Fresh Food Fresh Food Light Switch Light Switch Damper Damper Fresh Food Fresh Food Evaporator Evaporator Thermistor Thermistor Fan Fan Evaporator Evaporator Thermistor Thermistor Evaporator Evaporator Freezer Freezer Thermistor Thermistor GEA00914 – 13 –
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Main Main Control Control Board Board Condenser Condenser Fan Fan Jelly Roll Jelly Roll Condenser Condenser Compressor Compressor Water Water Water Solenoids Solenoids GEA00917 Capacitor Capacitor Overload Overload Overload and Relay and Relay (under cover) (under cover) – 14 –
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Mechanical Disassembly Table of Contents Door Gasket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Door Handles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Doors and Door Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Door Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Fresh Food Thermistor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Door Dispenser Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Door Dispenser Target Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Ice Crusher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Ice Dispenser Drive Motor . . . . . . . .
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Door Gasket The rear flange of the gasket is positioned between the inner and outer door panels. The screws under the gasket flap must be loosened. 1. Remove the door bins. 2. Loosen 40 screws located under the door gasket. 3. Remove the gasket from the interior of the door liner. Note: The back side of the door liner has double- sided tape at the corners. Doors and Door Hinges IMPORTANT: The freezer door is not adjustable. The fresh food door can be adjusted up and down to match the height of t
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Cam with Thimble Screw Cam Riser Hinge Adjustment Pin Hinge GEA00909 3. Remove the base grille. 9. Remove the screw, hinge cam, and thimble 4. Disconnect the water supply tube. To from the bottom of the door. disconnect the tube, push in the white collar on 10. Fresh Food Door Only: Remove the hinge the quick connector and pull the tube out. adjustment pin and cam riser from the lower hinge. 11. Freezer Door Only: Remove the cam riser and washer from the lower hinge. 12. Remove 2 screws
