Summary of the content on the page No. 1
Setting Up Email
on Your Sprint Mobile Broadband
Smart Device Treo™ 700wx by Palm
Summary of the content on the page No. 2
Intellectual Property Notices © Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, the “Going Forward” logo, and other trademarks are trademarks of Sprint Nextel. © 2006 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices are set forth on page ii within the user guide, entitled Sprint Mobile Broadband Smart Device Treo™ 700wx by Palm, installed on the user’s computer. Disclaimer and
Summary of the content on the page No. 3
Table of Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Which Email Application Should I Use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Setting Up Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Summary of the content on the page No. 4
Getting Started You have several options for reading and sending email on your Treo™ 700wx smart device. Just like on your computer, you can choose from various email applications to manage your email. (Additional fees may apply for email services.) This guide shows you the various email options and walks you through setting them up, so that you can use your device to get the most out of your current email accounts. Your Treo700wx smart device comes with five email options: Messaging Micro
Summary of the content on the page No. 5
Getting Started Which Email Application Should I Use? For two of the email options—Exchange ActiveSync and GoodLink—your corporate email system must be set up in a certain way. This table shows when you may be able to use either of these email options. If my company uses ... I may be able to If I want to ... For more use ... information, I should see ... Microsoft Exchange Exchange Sync my email and organizer “Setting Up Exchange Server 2003 ActiveSync information directly with my ActiveSyn
Summary of the content on the page No. 6
You can set up the other email options yourself. This table shows what you can do with each of these options. I can use ... If I want to ... For more information, I should see ... Messaging Check email from a POP or “Setting Up Messaging” on IMAP account page 4 Access email from multiple email accounts Check fee-based Internet mail, such as Yahoo! Mail Plus or AOL Pocket MSN Check my Hotmail account “Accessing a Hotmail Account” on page 29 Web Browser Check other free Web mail, such
Summary of the content on the page No. 7
Messaging Setting Up Messaging You can send and receive email messages with an email account that you have with an Internet service provider (ISP), an email account that you access using a VPN (virtual private network) server connection (such as a work account), or any other IMAP (Internet Message Access Protocol) or POP3 (Post Office Protocol) email account. You enter the settings for your account in the Messaging application on your device. To send and receive email in the Messaging appl
Summary of the content on the page No. 8
What If I Have Problems? The following online resources are available to help with IMAP/POP3 account setup: If you have problems configuring your account, go to www.palm.com/emailsetup for more information. For general setup information for common ISPs, go to http://kb.palmone.com/SRVS/ CGI-BIN/ WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(41456) To obtain email settings for many common ISPs, go to http://kb.palmone.com/SRVS/ CGI-BIN/ WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Pa
Summary of the content on the page No. 9
Messaging 3. Press Messaging (left softkey). 4. Press Menu (right softkey) and select Tools > New Account. 5. Enter the email address that you want to set up, and then press Next (right softkey). Messaging 6
Summary of the content on the page No. 10
As you are setting up an account, the name of the account you were last Note: using is displayed at the top of the screen (the default is Outlook E-mail). The current account name is displayed when you complete the setup. 6. Wait until the Status box displays Completed, and then press Next (right softkey). 7. Enter your name as you want it to appear to message recipients, the username you use to log in to your email account, and the password for your account. If the setup application recogn
Summary of the content on the page No. 11
Messaging 8. If you want to enter your password each time you access this account, do not check the Save password box. (If you want your password entered automatically, check this box.) 9. Press Next (right softkey). 10. Select the Account type list, and then select POP3 or IMAP. Messaging 8
Summary of the content on the page No. 12
11. Enter a name for this account, and then press Next (right softkey). (For example, if this is your work email account, enter “Work” or your company’s name.) 12. Enter the name of the Incoming mail and Outgoing mail servers you obtained from your email provider or system administrator. (Do not enter anything in Domain. It is not needed for POP3 or IMAP accounts.) If the setup application recognizes your email provider based on your Tip: email address, your server settings may already be e
Summary of the content on the page No. 13
Messaging 13. (Optional) Select Options to do any of the following: Set up a schedule for automatically downloading email messages. Change how many days’ worth of messages are displayed in the Inbox. Enter any security settings obtained from your email provider or system administrator. Tip: If the setup application recognizes your email provider based on your email address, your security settings may already be entered. You can select Options to verify that the security settings are cor
Summary of the content on the page No. 14
15. Press Finish (right softkey). To set up additional IMAP or POP accounts in Messaging, press Menu, Tip: select Tools, and then select New Account. Enter the account information in the E-Mail Setup wizard. Setting Up a VPN If you want to use your smart device to access your corporate email account, you may need to set up a VPN (virtual private network). A VPN enables you to log in to your corporate server through the company’s firewall (security layer). Check with your company’s system a
Summary of the content on the page No. 15
Messaging 1. Install your third-party VPN client (see the User Guide on the CD for instructions on installing third-party applications). 2. Press Start and select Settings. 3. Select the Connections tab, and then select Connections . Messaging 12
Summary of the content on the page No. 16
4. On the Tasks tab, select Add a new VPN server connection. 5. On the following series of screens, enter the settings provided by your corporate system administrator. Press Next (right softkey) to go through the screens. 6. Press Finish (right softkey) when you have finished entering the settings. To connect to the VPN, press Start and select Settings. Select the Tip: Connections tab, and then select Connections. On the Tasks tab, select Manage existing connections. Tap and hold the name
Summary of the content on the page No. 17
Exchange Server Setting Up Exchange ActiveSync® You can wirelessly synchronize the email, contacts, and other information on your smart device directly with a Microsoft Exchange Server using Microsoft Exchange ActiveSync. Exchange ActiveSync offers push synchronization of email and personal information; as messages are received on the server, they are automatically downloaded to your device. Exchange ActiveSync also offers integration with your corporate Global Address List (GAL). To wire
Summary of the content on the page No. 18
Setting Up Your Smart Device for an Exchange Server 1. On your device, press Power/End to wake up the screen, and then press Center to turn off Keyguard. 2. Press Phone/Talk to go to your Today screen. 3. If you see Phone Off in the upper-left corner, press and hold Power/End to turn on your phone. Note: If you see No Service in the upper-left corner, wait until you’re in a Nationwide Sprint PCS® Network coverage area before you continue. 4. Press Start and select Programs. 15 Exchan
Summary of the content on the page No. 19
Exchange Server 5. Select ActiveSync . 6. Press Menu (right softkey) and select Add Server Source. If you have already set up an Exchange Server account, Add Server Source Tip: does not appear on the menu; Configure Server appears instead. If you are already receiving email on your device from the server, your server settings are entered correctly and you can skip the rest of this procedure. If you are not receiving email, complete the rest of this procedure to verify or change your accou
Summary of the content on the page No. 20
7. Enter the Server address. (If your system administrator indicated that SSL authentication is required, check the box if it is not already checked. Press Next (right softkey).) 8. Enter your username, password, and domain. (The password is case-sensitive. Your password can use numbers and text. Check whether your Caps Lock and Option Lock are active, because they can affect the password you are entering.) Note: The Exchange Server settings are case-sensitive. Be sure to enter uppercase
