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®
Savi Office WO300/WO350
Wireless Headset System
™
with Optional HL10 Lifter
User Guide
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Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO300/WO350 (WO1 Base and WH300/WH350 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. Refer to the CD for Animated Set Up instructions. Plantronics Savi User Guide
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Contents 1 Package Contents and Features ...........................4 Muting the Headset ..................................................... 15 1.1 Savi Base ................................................................. 4 Subscribing a Master Headset .................................... 15 1.2 Savi Headset ............................................................ 5 Conferencing In Up to Three Additional Headsets ...... 15 Setting Default Line to Desk Phone or PC ................... 16
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1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • Plantronics Software • Animated Setup Guide • Complete User Guide Base Power Supply Telephone Interface Cable Base USB Cable Savi WO1 Base Features Desk Phone Talk Button PC Talk Button Indicator Light Indicator Light Desk Phone Speaking Volume Configuration Desk Phone Subscription Charging USB Port Switch Listening Button and Indicator Volume Indicator Light Telephone Interface Light Power Cable Jack Jack Handset Li
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1.2 Savi Headset Charge Cradle WH300 Headset WH350 Headset (Monaural) (Binaural) (One model included in each package - both models shown.) Ear Cushions Savi WH350 Headset Features Headband Indicator Light Volume Up and Down Button Call Control Button Microphone Mute Button Plantronics Savi User Guide 5
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1.3 HL10 Lifter (Optional) Handset Lifter Arm Ringer Microphone Jack (remove cover) Power Cord Height Switch Accessory Jack HL10 Lifter Additional HL10 Lifter Parts (If Required) Ringer Microphone Extender For Nortel i2004 Arm phones only Plantronics Savi User Guide 6
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2 Base Set Up 2.1 Attaching Charge Cradle to Base 2.3 Connecting Power Supply to Base 1 Connect the headset charge cradle to the base. Push 1 Connect the base power supply into the power jack on firmly on the cradle until the cradle snaps in to place. the base. 2 Connect the power supply to outlet. 2.2 Connecting Base to Desk Phone 1 Connect the telephone interface cable to the telephone interface cable jack on the base. 2.4 Positioning Base 2 Disconnect the handset coil cord from the desk
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3 Headset Set Up 2" 3.1 Adjust the Headband 50.8 mm 1 1 t o adjust the headband, lengthen or shorten the band until it fits comfortably. Position the headset receivers so that the foam cushions sit comfortably over the center of your ears. 2 On the WH300, position the stabilizer t-bar above 2 your ear. 3 For a tighter fit, gently pull the opposite ends of the headset inward as shown. 1 3 2 front back 3.3 Docking and Charging the Headset 1 Gently push the headset into the charge cradle. T
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4 Configure and t est Call 7 If the dial tone still does not sound clear, adjust the 4.1 Checking Configuration Configuration Switch until the dial tone sounds the best. 1 If your desk phone has a volume control set it to mid- NOte Multiple settings might work with your phone; however, range. only one is the optimal position. 2 On the base, ensure the Configuration Switch is set to 8 Press the call control button on the headset to complete “A” and the Desk Phone Speaking Volume and Desk c
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5 Lifter Set Up (Optional) 7 Gently place the lifter on the desk phone in the pre- 5.1 Installing Lifter determined position. 8 Press firmly to adhere. Handset Lifter Power Cord 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing your headset, slide the handset lifter arm 5.2 If You Do Not Hear a Dial t one under the handset until the lifter base touches the side of the phone. 1 If you do not hear a dial tone, raise the lifter height switch to the n
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1 2 Ringer Microphone 5.3 Additional Parts (If Required) extender Arm Stabilizers Use ringer microphone only when the telephone speaker is not located directly under the handset. 1 Remove cover from ringer microphone jack on back of lifter. 2 Connect ringer microphone plug. Use extender arm when the handset lifter needs additional 3 Place ringer microphone over phone speaker. Remove stability lifting and returning handset to cradle. adhesive tape and attach. 1 Slide extender arm onto lifte
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6 PC Set Up 6.1 Installing USB Cable 6.3 Making a t est Call with PC 1 While wearing your headset, press the PC talk button on the base. 2 Dial the number using your softphone application. 3 Adjust listening and speaking volume over the PC as follows: ® For Windows XP Systems- Go to the “Voice” tab of the “Sounds and Audio Devices” option in your PC control Panel. • “V oice playback” volume is your r eceive volume • “V oice r ecor ding” volume is your transmit volume ® For Windows Vis
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7 Using Your Savi Office Wireless Headset System IMPORt ANt It is highly recommended that you install the Plantronics software. Though your Savi Office system will operate without the software it will limit the system’s full capabilities. Indicator Light Powering Up Headset If the headset battery is charged the headset is automatically on. The headset does not have an on/off button. Call Control Button Placing, Answering, and ending Calls with Desk Phone Phones with Handset Lifter or Elect
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Placing, Answering, and ending Calls with PC With Plantronics Software* Without Plantronics Software To place a call 1. Dial number from the supported 1. Short press call control button on headset** or softphone application*** short press base PC talk button 2. Dial number from softphone application To answer a call 1. Short press call control button on headset or 1. Short press call control button on headset** or short press base PC talk button short press base PC talk bu
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Muting the Headset Conferencing In Up to three Additional Headsets You can mute/unmute the headset the following ways: While on a call you can subscribe up to three additional headsets Headset Base to your base for conferencing. As you add headsets to the base an additional headset icon will appear in the Plantronics software Short press the dedicated Short press (less than one second) screen with a number from 1 to 3 indicating the number of mute button to toggle mute of a red desk phon
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Setting Default Line to Desk Phone or PC Subscription Button Indicator Light The Savi Office system ships with the desk phone as the default Master headset subscribed to base Solid green outbound line. This means any call initiated from the headset with the call control button will open desk phone audio. You can Base in master subscribing mode Flashes red and green change your default outbound line from the base talk buttons. While the system is in idle mode, press and hold the PC talk Base
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t alk time Headset Indicator Light The Savi Office system will provide up to 8 hours of talk time. Talk Headset Status Headset Indicator Light time will be reduced when operating in wideband mode and/or if the headset is used consistently at a far distance from the base. Headset charging Off Checking Headset Battery Level Headset fully charged Off When the system is idle, short press the Base subscribe button Headset in-use Flashes green once to get feedback on the headset battery level. Sub
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8 Plantronics Software Platform Softphone Support Plantronics Update Manager Download Plantronics software for remote call answer/end with All required software for Savi Office system can be remotely supported softphones at plantronics.com/software. updated when updates are available. Start Plantronics Update Manager from Windows Start Programs menu to change settings Remote call answer/end from the Savi headset is available for all such as automatic or manual check for updates. softphones w
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Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. Battery Life At the lower left corner of the screen (and for all software screens), you will see one of the following icons indicating the approximate charge left in the headset battery. 100% 75% 50% 25% 0% Devices t ab To configure your settings, select Savi Office from the pull
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Device Settings – Headset Feature Settings Default General Mute Tone Standard/Low/Off Standard Deskphone Ringtone Sound 1/Sound 2/Sound 3 Sound 1 Deskphone Volume Standard/Low/Off Standard PC Ringtone Sound 1/Sound 2/Sound 3 Sound 2 PC Volume Standard/Low/Off Standard System Tones Standard/Low/Off Standard Second Inbound Call Ring Continuously/Ring Once/Ignore Ring Continuously Device Settings – Advanced Feature Settings Default Audio Protection Audio Limiting 80 dB/85 dB/off Off Hours on phone
