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VOCAL
Vovida Open Communication Application Library
System Administration Guide
Software Version 1.3.0
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Copyright Copyright © 2001, Cisco Systems, Inc. Guide Versions The following table matches the software versions with the guide versions: Software Version Guide Version Date Comments 1.0.0 Internal Trials Only 1.1.0 Internal Trials Only 1.2.0 1.2 March 26, 2001 Open Release to Public 1.2.0 1.2 A April 11, 2001 Copy edit errors corrected. 1.3.0 1.3 December 21, Support new open release to public 2001 Version This manual is written to support VOCAL Version 1.3.0. Support The primary location for s
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Introduction This chapter is a general introduction to the System Administration manual, and provides information about the intentions and organization of the manual. It also provides information about additional resources available from http://www.vovida.org. Objectives This guide provides Information about adding users and assigning features. Information for installing and provisioning a VOCAL system is provided in the Installation Guide. Who Should Use This manual is intended for
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Chapter Title Description Appendix C Call Flows Provides illustrations and descriptions of call flows for various call scenarios. Documentation The following is a list of conventions used in this guide: Conventions Convention Description bold text Names of elements found on the GUI screen, including buttons, and selectable entities such as, servers and server groups. < > Text that appears between angle brackets describes variables such as, . courier font System responses and prom
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Table of Contents Preface Chapter 1. Setting Up Users Working With The GUI Environment . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Adding, Viewing, Editing, and Deleting Users . . . . . . . . . . . . . . . . . . 1-9 Chapter 2. Network Management SNMP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Appendix A. Features Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Core System
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Table of Contents (continued) vi
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This chapter describes how to add users to the system and how to maintain the user data base. Topic See Page Working With The GUI Environment. . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Overview of the User Configuration Screen . . . . . . . . . . . . . . . . . . . . 1-5 Adding, Viewing, Editing, and Deleting Users. . . . . . . . . . . . . . . . . . 1-9 Adding Ne
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Working With The GUI Environment Working With The GUI Environment Overview This section describes: • the login screen and how to log into the VOCAL system the user configuration screen and available the buttons, options boxes, and data fields. Before you begin The machine that was used to install the VOCAL system is known as the provisioning host. You can access the Provisioning Server from the provisioning host, or from any other PC that is connected to the network where the VOCAL system
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Working With The GUI Environment Logging In Introduction The Provisioning Login screen provides access for Administrators to work with the users, and for Technicians to work with the servers. Definition The login screen is a java-enabled graphical user interface (GUI) that runs in a web browser. The browser can be any type that supports JRE 1.3.1_01. Procedure To log in, follow these steps: Table 1-1. Procedure—Logging In to the User Configuration Step Description 1 Select Administrator. As sh
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Working With The GUI Environment Items and Fields Table 1-2 describes the items found on the Login Screen. Table 1-2. Login Screen: Item and Field Description Item Description Access Level Administrator As an Administrator, you can add, view, edit or delete user entries. In addition, you can setup feature subscriptions for users. Technician As a Technician, you can edit the VOCAL server provisioning. For more information, see the VOCAL Installation Guide. Login ID The default is vovida. Pa
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Working With The GUI Environment Overview of the User Configuration Screen Introduction This section describes the buttons, option boxes, and data fields on the User Configuration Screen. Screen Capture Figures 1-2 and 1-3 show the User Configuration screen as it appears when you login. Figure 1-2 shows what the screen looks like when you login for the first time and the user records are blank. User records. As it appears before any users have been added. Figure 1-2. User Configuration Sc
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Working With The GUI Environment After Data Entry Figure 1-3 shows what the screen looks like after some users have been added. For more information about adding users, see “Adding New Users” on page 1-10. User records. As it appears after some Fills user record fields with data. Finds users. Option Boxes. Figure 1-3. User Configuration Screen: After Data Entry Buttons Table 1-4 describes buttons on the User Configuration screen. Table 1-4. User Configuration Screen: Buttons Button Descri
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Working With The GUI Environment Option Boxes The option boxes filter the fields displayed on the User Configuration screen. If none of the boxes is selected, only the Name, User Group, IP and Marshal fields appear. If all of the boxes are selected, then all of the fields appear on the User Configuration screen. For a complete description of the data fields refer to the “Viewing Users: Data Fields Descriptions” section on page 1-19. Table 1-5 describes the option boxes. Table 1-5. User Confi
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Working With The GUI Environment Right-Mouse-Click Table 1-6 shows the options available from the right-mouse-click menu. Menu Options Table 1-6. User Configuration Screen: Right-Mouse-Click Menu Options Option Description View View lets you view data field information in tabular format for one or more users. For more information, see Figure 1-6 on page 1-17. Edit Edit lets you edit information for the user. Selecting edit will open the Edit user screen. For more information, see “Editing Us
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Adding, Viewing, Editing, and Deleting Users Adding, Viewing, Editing, and Deleting Users Introduction The ”Working With The GUI Environment” section discussed the GUI buttons, option boxes and a right-mouse click menu that enables adding, viewing, editing and deleting users. This section provides information about using those GUI elements to perform tasks. 1-9
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Adding, Viewing, Editing, and Deleting Users Adding New Users Introduction This section describes how to add new users. Procedure: Adding To add a new user, follow these steps: a New User Table 1-7. Adding New Users Step Action 1 Select the Show admin data option box. 2 Right-mouse click and select New. 3 The Edit user screen appears. 4 Enter the user name in the Name field. Caution You are only allowed to enter and modify the Name field when you add a new user entry. After adding the new use
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Adding, Viewing, Editing, and Deleting Users Adding Users: Administrator’s Edit User Screen Edit User Screen Figure 1-5 illustrates the edit user screen that appears when the show administrator data option box is checked. Features that can be enabled for the user by the administrator Figure 1-5. Edit User Screen: Show Admin Data Name Specify the name of the user in alphanumeric characters. A unique name must be specified for each user. 1-11
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Adding, Viewing, Editing, and Deleting Users Group This field is a text identifier to help you classify your users. Marshal Group Allows you to select a User Agent Marshal server group from the pull down menu. The list of marshal server groups in the pull down menu corresponds to the marshal server groups provisioned under servers/marshalServer/ serverType UserAgent. You can load balance users among different User Agent Marshal server groups. Authentication Type Field Description Authenticati
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Adding, Viewing, Editing, and Deleting Users JTAPI Check the Enabled option box to enable the JTAPI feature. With this feature enabled the user can place calls using a JTAPI User Agent. Note You must load a Java application, such as the JTAPI User Agent application that is bundled with VOCAL, to work with this JTAPI feature. ForwardAllCalls Option Box Check the Enabled option box to enable the ForwardAllCalls feature for the user. Pull Down Menu The pull down menu allows you to select a Featu
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Adding, Viewing, Editing, and Deleting Users Call Screening Option Box Check the Enabled option box to enable the Call Screening feature for the user. Note For version 1.3.0 of VOCAL, phone numbers entered for call screening must include the area code, regardless if they are local or long-distance phone numbers. Call Processing Language does not provide a pattern matching method that differentiates seven digit (local) phone numbers from ten digit (long-distance) numbers. Pull Down Menu Th
