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Administrator’s Guide
®
for Polycom QDX™ 6000 Systems
Version 3.0
February 2009 Edition
3725-30856-001
Version 3.0
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Trademark Information Polycom®, the Polycom logo design, ReadiManager® SE200, and VSX® are registered trademarks of Polycom, Inc. Global Management System™, Polycom QDX™ 6000, Polycom MGC™, PathNavigator™, People+Content™, Polycom EagleEye™, Polycom Lost Packet Recovery™, SoundStructure™, and StereoSurround™ are trademarks of Polycom, Inc. in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying pr
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Administrator’s Guide for Polycom QDX 6000 Systems About This Guide The Administrator’s Guide for Polycom QDX 6000 Systems is for administrators who need to configure, customize, manage, and troubleshoot QDX 6000 system. Please read the QDX 6000 system documentation before you install or operate the system. QDX 6000 System Setting Up Guide, which describes how to connect the mandatory cables and optional devices to the QDX 6000 system. User’s Guide for Polycom QDX 6000 Systems, w
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Administrator’s Guide for Polycom QDX 6000 Systems Contents About This Guide············································································ i Introducing the Polycom QDX System ····································· 1-1 Setting Up Your System Hardware ······································· 1-1 Positioning the System ······················································· 1-1 Powering On and Off ························································· 1-2 Configuring with t
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Contents Setting the Speaker Volume············································· 4-2 Audio meter································································· 4-3 Content and Captions ································································ 5-1 Sharing content································································· 5-1 Configuring Content Sharing··········································· 5-1 Configuring Content Display with People+Content IP·········· 5-1 Configurin
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Administrator’s Guide for Polycom QDX 6000 Systems Monitoring a Rooms or Call with the Polycom QDX 6000 Web Interface ······································································ 9-1 Managing System Profiles with the Polycom QDX 6000 Web Interface ······································································ 9-2 Sending a Message ························································ 9-3 Setting Up SNMP ······························································ 9
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Contents System Cables ·································································12-2 Logo Customization ································································· 13-1 Customizable Logos··························································13-1 Software Needed······························································13-1 Logo File Requirements ·····················································13-1 Creating a Customized Software Update Package ···················
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1 Introducing the Polycom QDX System Your POLYCOM® QDX™ 6000 is a state-of-the-art visual collaboration tool. With crisp, clean video and crystal-clear sound, Polycom QDX 6000 system provides natural video conferencing interaction through the most advanced video communications technology. The system provides integrator-class connectors and supports multiple video and audio sources. These solutions allow integrators to create specialized and unique, real-time video environments for t
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Introducing the Polycom QDX System Leave enough space to connect the cables easily. Place the camera and display together so that people at your site face the camera when they are looking at the display. Powering On and Off Connect power and power on the system after you have connected all of the equipment that you will use with it. Make sure that the system is powered off before you connect devices to it. To power on the Polycom QDX 6000 system: Press the power switch on the back
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Administrator’s Guide for Polycom QDX 6000 Systems remote control to enter text just like you can with a cell phone. From a remote location — Use a web browser to access the Polycom QDX 6000 Web Interface. For more information, refer to Managing the System Remotely. 1-3
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2 Networks This guide covers network types used worldwide. Please note that not all the network types are available in all countries. Before you begin configuring the network options, you must make sure your network is ready for video conferencing. Connecting to the LAN Before you begin configuring the network options, you must make sure your network is ready for video conferencing. You must connect the system to a LAN to: Make H.323 calls. Use the Global Directory Server.
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Networks Setting Description Subnet Mask Displays the subnet mask currently assigned to the system. If the system does not automatically obtain a subnet mask, enter one here. Changing this setting causes the system to restart. Default Gateway Displays the gateway currently assigned to the system. If the system does not automatically obtain a gateway IP address, enter one here. Changing this setting causes the system to restart. LAN Speed Specify the LAN speed to use. Note that the s
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Administrator’s Guide for Polycom QDX 6000 Systems Configuring IP Settings Specifying H.323 Settings If your network uses a gatekeeper, the system can automatically register its H.323 name and extension. This allows others to call the system by entering the H.323 name or extension instead of the IP address. To specify H.323 settings: 1 Go to System > Admin Settings > Network > IP > H.323 Settings. 2 Configure these settings on the H.323 Settings screen: Setting Description Display H.
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Networks 2 Select and configure these settings on the Gatekeeper screen: Setting Description Use Gatekeeper Specifies whether to use a gatekeeper. Off - Calls do not use a gatekeeper. Auto - System attempts to automatically find an available gatekeeper. Specify - Calls use the specified gatekeeper. Enter the gatekeeper’s IP address. H.323 Name Specifies the name that gatekeepers use to identify this system. You can make point-to-point calls using H.323 names if both systems
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Administrator’s Guide for Polycom QDX 6000 Systems 2 Configure these settings on the Quality of Service screen: Setting Description Type of Specifies your service type and lets you choose how to set the Service priority of IP packets sent to the system for video, audio, and far-end camera control. The priority of audio and video packets you set here must be the same as the corresponding settings on the router. IP Precedence - Represents the priority of IP packets sent to the system.
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Networks 2 Configure these settings in the Firewall screen: Setting Description Fixed Ports Lets you specify whether to define the TCP and UDP ports If the firewall is not H.323 compatible, enable this setting. The Polycom QDX 6000 system assigns a range of ports starting with the TCP and UDP ports you specify. The system defaults to a range beginning with port 3230 for both TCP and UDP. Note: You must open the corresponding ports in the firewall. You must also open the firewall’s
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Administrator’s Guide for Polycom QDX 6000 Systems Enable firewall traversal on the Polycom QDX 6000 system. Register the Polycom QDX 6000 system to an external V2IU Traversal Server Gateway that supports the H.460.18 and H.460.19 standards. Make sure that firewalls being traversed allow Polycom QDX 6000 systems behind them to open outbound TCP and UDP connections. Disable H.323-aware features on the firewall. ― Firewalls with a stricter rule set should allow Polycom QDX 6000 sys
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Networks 3 Select to go to the Preferred Speeds screens and configure these settings: Setting Description Select the Determines the speeds that will be used for calls from this preferred system when: speeds for The Call Quality selection is either unavailable or set to placing calls Auto on the Place a Call screen. The call is placed from the directory. If the far-site system does not support the selected speed, the system automatically negotiates a lower speed. Select the A
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3 Monitors and Cameras Monitors You can connect up to two monitors to the Polycom QDX 6000 System. Monitor 1 shows the endpoint onscreen menu by default, and the user can use the remote control to make it show the far-site pictures, local pictures and content. Monitor 2 shows the local picture. When the content is sent or received, it shows the complete picture of content. The following table shows how you can connect monitors to a Polycom QDX 6000 system. Video Output Number
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Monitors and Cameras 2 Configure these settings on the Monitors screen: Setting Description Number of Monitors Specifies the number of monitors to use. Output Upon Screen Specifies the screen saver output for Monitor 1: Saver Activation Specifies whether black video or no signal is sent to the (Monitor 1) monitor when the system goes to sleep and the screen saver activates. Select Black if you want to display screen saver text. This is the recommended setting to prevent burn-in for
