Summary of the content on the page No. 1
INDeX IPNC Cassette
Administration Manual
38DHB0002UKDD – Issue 7 (22/11/02)
Summary of the content on the page No. 2
Page 2 - Contents Contents VPN Lines ..............................................................41 Introduction.............................................4 The ShortCode Function..................................42 Making Your System Secure..............................4 Examples of System Codes...................................42 Use of this Manual..............................................4 The Unit Function.............................................43 The IP Networking Cas
Summary of the content on the page No. 3
Contents - Page 3 Configuring VoIP..................................................106 INDeX to INDeX VoIP Trunking ................................. 106 Home Office / Small Office......................................... 108 Appendix A: General Information .....109 Internet Access...............................................109 The Corporate Intranet ........................................110 Data Routing........................................................112 Security ........
Summary of the content on the page No. 4
Page 4 - Making Your System Secure Introduction Introduction Making Your System Secure It is vital to your business that your system is secured. There are different aspects of security that your System Administrator should consider. This is particularly important for any system that supports dialled access and Internet connection. The IP Networking Cassette (IPNC) includes several security features to help prevent unauthorised access and it is recommended that you implement them as a pri
Summary of the content on the page No. 5
Introduction The IP Networking Cassette Introduction - Page 5 The IP Networking Cassette Introduction The INDeX offers the advantages of integrated voice and data communications to small and medium sized organisations. An IPNC provides a wide range of facilities and can support many applications, both at a single site and at dispersed locations. The IPNC provides fast flexible Internet access, implements e-commerce strategies, Remote Access Solutions and Voice over IP. The IPNC Voice-over
Summary of the content on the page No. 6
Page 6 - The IPNC Hardware Introduction The IPNC Hardware The IP Networking Cassette is available as six variants as follows: IPNC : Suitable for Internet Access only solutions. All IPNCs are equipped with a minimum of two 64K B channels, an X.21/V35/V24 lease line port, one 10BaseT Ethernet port plus one auto-sensing 10/100BaseT Ethernet port. IPNC-VC5: An IPNC with a 5 Channel voice compression module. Suitable for Internet Access or, if used with the LIC-IPNC32 Licence, remote acces
Summary of the content on the page No. 7
Introduction The Boot Process - Page 7 The Boot Process The boot process is shown in the diagram below. When reset the IPNC first checks for any directly connected Leased lines. It then checks its configuration, which is stored in “flash memory”. When first installed, the IPNC has a default configuration, which includes an IP address and specifies DHCP server operation. After initial configuration and subsequent changes, the flash memory may contain a different mode of operation and a ne
Summary of the content on the page No. 8
Page 8 - Overview Installation into the INDeX Installation into the INDeX Overview An IPNC (software Level 3.2) only runs on an INDeX system with Level 9.0+ or higher software. However, software Level 3.2 running on INDeX level 10.0+ are required to support IPNC tunnelled INDeX DT protocol for VoIP homeworking. The IPNC installs in much the same way as any other INDeX device cassette. Refer to the INDeX Installation & Maintenance and INDeX System Programming Manuals for details. The foll
Summary of the content on the page No. 9
Software Upgrading and Installation Introduction - Page 9 Software Upgrading and Installation Introduction The installation Wizard installs the IPNC Manager application on the Administration PC. Notes: 1. The Configuration Wizard is contained on the Administration Software CD (which can also be accessed by running Setup.exe). The CD will auto run unless this feature has been disabled on the PC. 2. The IPNC Manager application is common to both INDeX IPNC and Avaya IP Office systems. How
Summary of the content on the page No. 10
Page 10 - Installing Software Upgrade Software Upgrading and Installation Upgrade Steps Explanation Step 3 Uninstall the existing IPNC 2.2 Manager software Failure to un-install the 2.2 build will result in from the PC. software clashes. The installation procedure is similar to Install the new IP Office Admin Suite 3.2 from the installing a new system. CD, see page 13. Step 4 Open the IPNC Manager from Program Note: Files\Avaya\IP Office Admin Suite. (Administrator This may ha
Summary of the content on the page No. 11
Software Upgrading and Installation Installing Software Upgrade - Page 11 Upgrade Steps Explanation Step 8 At the debug prompt type the following command: ipoffice Step 9 If the previous steps have been followed correctly If the previous steps have been followed and the upgrade is successful thus far to loader correctly and the upgrade to 1076 is version 1076, an output similar to the following will successful the following output will be shown. New Boot Sector process be shown.
Summary of the content on the page No. 12
Page 12 - Installing Software Upgrade Software Upgrading and Installation Upgrade Steps Explanation Step 13 Once the IPNC has been restarted load the IPNC Note: 3.x firmware using the Manger UpgradeWize Loader v1.7 is compatible with IPNC 2.2 or 3.2 (File|Advanced|Upgrade). software for operational use. If IPNC 3.2 is to In step 2, the nadrcii.bin was renamed nadrcii.old. be loaded then the loader must be v1.7. For the 3.2 version of IPNC firmware this must be When the upgrade via the
Summary of the content on the page No. 13
Software Upgrading and Installation Installation of a New System - Page 13 Installation of a New System At initial start up or reset, the IPNC searches for an IP address from any available DHCP server. If an IP address is found, the IPNC adopts a DHCP client mode and accepts the address. Alternatively, an IP address is not found, the default IP address is loaded and the IPNC adopts DHCP server mode. See The Boot Process on page 7. The IPNC may be connected, via a hub, to an existing LAN t
Summary of the content on the page No. 14
Page 14 - Installation of a New System Software Upgrading and Installation Dynamic IP Addressing The following paragraphs detail the configuration requirements for dynamic IP addressing of the Administration PC which will be used to configure the IPNC. To examine the IP configuration, use Start/Run/winipcfg (Windows 95/98). On win 2000/NT/XP use the DOS command ipconfig; this command is used To change to DHCP/automatic addressing either: For Windows 95/98: Right-click on the Network Neigh
Summary of the content on the page No. 15
Software Upgrading and Installation Installation of a New System - Page 15 Installation Procedure The following details the procedures for installation of a new system using the Configuration Wizard found on the Administration CD. Alternatively, if you are upgrading the software on an existing IPNC, see page 9. CAUTION: When upgrading an IPNC to level 3.2, the IPNC must be returned to it's factory default settings. Hence it is strongly recommended that, when upgrading a previously configu
Summary of the content on the page No. 16
Page 16 - Contents The Manager Application Introduction The Manager Application is the configuration and management tool for all functions of the IPNC. Since the Manager is common to other Avaya products (e.g. the Alchemy range) some fields are redundant, these will be clearly identified in subsequent sections. Each operator has a profile that defines the range of tasks he/she is permitted to carry out. All profiles are password protected. This Section explains: – How to start the Manag
Summary of the content on the page No. 17
The Manager Application Starting the Manager - Page 17 Starting the Manager To start the Manager application perform the following: 1. Use Start | Programs | IP Office | Manager. The Operator Name and Password prompts are displayed. Note for New Installations A valid operator name and its associated password is required to start the Manager application. The default conditions are: Operator name : Administrator Password : Administrator The Administrator has full access to all
Summary of the content on the page No. 18
Page 18 - Starting the Manager The Manager Application 5. If you have just installed a new IPNC, you must first extract the configuration file from the system to transfer it to the Manager folder, as follows: a) File | Offline | RecvConfig (the default file name is shown with the extension .cfg.) b) Enter the local access password (see Changing Operator Profile Passwords on page 21 ) c) Either, click on the file icon or use File | Offline | Open File, to open the required file. Altern
Summary of the content on the page No. 19
The Manager Application General Use of the Manager - Page 19 General Use of the Manager The list of items in the Manager's Configuration Tree corresponds to the access rights of the operator who is currently logged on, i.e. whose name and password has been entered. CAUTION: Operators should always log off at the end of a session, to prevent unauthorised use of the system (see Configuration Files on page 23). In the example of the Configuration Tree shown below, the operator has full
Summary of the content on the page No. 20
Page 20 - General Use of the Manager The Manager Application The Configuration Forms For any item in a function's summary list (see General Use of the Manager on page 19) configuration values are specified by completing forms. There may be one or more forms to complete, depending on the function concerned. A Configuration Form consists of a series of fields in which the correct value(s) must be entered. Click on a field to enter a value into it. Use the mouse or the tab key to move from f
