Summary of the content on the page No. 1
TM
U S E R ’ S G U I D E
16N5 SERIES
3 Safety Instructions
4 Product View
5 Assembly
6-9 Operation
Maintenance and Care
10-15
16-17 Troubleshooting
18 Consumer Services
Replacement Parts
19
and Accessories
20 Warranty
Summary of the content on the page No. 2
Thank you for buying a BISSELL Healthy Home Vacuum™ We’re glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. By purchasing this product you are helping BISSELL with our commitment to reducing our impact on the environment through an expanding range of sustainable design efforts. Your vacuum is well made, and we back it with a limited five year warranty. We also stand behind it wit
Summary of the content on the page No. 3
IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic n Turn off all controls before plugging or unplugging precautions should be observed, including vacuum cleaner. the following: n Use extra care when cleaning stairs. n Unplug before attaching the TurboBrush. REaD all INSTRUcTIoNS n Do not pick up flammable materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of bEfo RE USING yo UR explosive liquids or vapors. UpRIGhT Vac UUM. n Do not pick
Summary of the content on the page No. 4
Product view Fingertip Power Control Fingertip Brush On/Off TM TurboBrush Release Button Carrying Handle Crevice Tool Long Reach Screen Hose TM Quick Release Telescoping Dirt Container Cord Wrap Extension Wand TM AireTight Power Cord Wand Base HEPA Filter Headlight Combination Brush Height Adjustment Brush Window Dial TM Quick Release Cord Wrap Diverter Furniture Protection Handle Release Brush Guard Pedal Foot Hose 4 w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5
Summary of the content on the page No. 5
caUTIoN : Assembly Do not plug in your vacuum cleaner until Tool required: phillips screwdriver you are familiar with 1. Slide upper handle into lower handle by all instructions and pushing forward. Insert two long screws into operating procedures. the holes marked with arrows and tighten both until snug. 2. Attach hose rack by placing the rack over 2a 1 the center back portion of the vacuum. Be sure to feed the power cord through the h
Summary of the content on the page No. 6
Operation Transporting your cleaner Use the handle on the front to carry the cleaner or place the cleaner in the upright position and tip back to roll on the rear wheels. Releasing the power cord The upper and lower cord wraps rotate to allow for quick and easy removal of the power cord. Fingertip power switch The power button is located at the top of the vacuum handle. To turn cleaner on, press button once. To turn cleaner off , press button again. Note: The rotating brush wil
Summary of the content on the page No. 7
Operation Fingertip brush switch The rotating brush is turned on or off using the switch located below the power switch on the top of the handle. The brush will start rotating when the unit is reclined. The brush should be on for most carpeted floors. you may want to turn the brush off for bare floor cleaning or other delicate surfaces. To turn the brush oN, press button once. To turn the brush off , press button again. Brush auto shut-off feature When your cleaner is in the u
Summary of the content on the page No. 8
aTTENTIoN: Operation always place the vacuum cleaner on the floor in its fully Using the tools upright position when using tools. placing the vacuum in 1 Make sure the cleaner is in the upright this position automatically position. stops the rotating brush. 2. Remove the hose wand from the wand base. This automatically diverts the suction to the hose. Unwrap the hose from the cleaner. 2 3. Use the hose and wand alone or attach any of the tools
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caUTIoN: Make sure vacuum cleaner Operation has been switched off and unplugged before removing Emptying the dirt container dirt container. Empty the dirt container as soon as the dirt reaches the “f ull” line on the side of the container. 1. Press the release button on top of the carrying handle to remove the dirt container. 1 2. Choose an emptying method. Method #2 is recommended for allergy sufferers. Method #1 – hold the dirt container over 2a
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Maintenance and care WaRNING: Cleaning the dirt container To reduce the risk of electric shock, turn power additional steps can be taken to clean the dirt switch off and disconnect container as necessary. polarized plug from electri- 1. Ensure the dirt container has been emptied. cal outlet before perform- ing maintenance or 2. Remove the lower portion by pressing the troubleshooting checks. front latch on the upper portion as shown. 2 3. Clean the screen with
Summary of the content on the page No. 11
Maintenance and care Replacing the hEpa filter cartridge 1 The hEpa filter cartridge should be replaced if machine performance is noticeably declining. More or less frequent replacing may be required based on individual vacuuming habits and types of debris picked up. Note: To have the benefits of the TM airetight hEpa System, you must use the bISSEll hEpa filter cartridge. 1. Remove the dirt container. 2. To remove the HEPA filter cartridge, push in on the front of the f
Summary of the content on the page No. 12
Maintenance and care WaRNING: To reduce the risk of clearing clogs electric shock, turn power switch off and discon- low suction or poor pickup may be due to nect polarized plug from a clog in the vacuum cleaner. If you notice electrical outlet before a change in the sound of the motor or a performing maintenance or reduction in the spinning action in the dirt troubleshooting checks. container, check for a clog. If there is no suction or if suction is reduced at the hose, follow t
Summary of the content on the page No. 13
Maintenance and care clearing clogs continued 1 If suction is normal at the hose, follow these steps Diverter to check for and clear the clog for floor cleaning: 1. Check diverter area at back of machine for diverter position and clogs. When the hose wand is inserted in the base, the diverter should be to the left. If a clog is visible near the Foot Hose diverter, the plastic cover may be removed to clear the clog by removing the 3 screws. 2.
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Maintenance and care Brush reset If something becomes lodged in the foot and the c aUTIoN: brush shuts off, turn the cleaner off and unplug To reduce the risk of injury from the outlet. Remove the obstruction. The from moving parts, turn off brush will automatically reset when the cleaner the vacuum cleaner and is plugged in and turned back on. disconnect power plug from electrical outlet. Brush maintenance The rotating brush should be checked regularly for accumulating debris that mi
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Maintenance and care Changing the light bulb 2 1. Turn power switch off. 2. Unplug cleaner from electrical outlet. 3. Recline handle for easier access to light bulb and remove 2 screws to lift off lens. 4. Remove the bulb by grasping bulb and pull- 3 ing straight out of the socket. Install the new bulb by pushing gently into the socket until the bulb snaps into place. TurboBrush maintenance The Turbobrush should be checked regularly for clog
Summary of the content on the page No. 16
Troubleshooting W aRNING: To reduce the risk of electric shock, turn power off and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting. Vacuum cleaner won’t turn on possible causes Remedies 1. Power cord not plugged in 1. Check electrical plug 2. Blown fuse/tripped breaker 2. Check/replace fuse or reset breaker 3. Thermal protector activated 3. Allow cleaner to cool for 30 minutes, see pg. 13 4. H
Summary of the content on the page No. 17
Troubleshooting Vacuum cleaner is difficult to push possible causes Remedies 1. Incorrect height setting 1. Turn dial to higher setting Visible dust escaping from cleaner possible causes Remedies 1. Filter door and or gasket missing 1. Check filter door and gasket or not installed properly 2. Foam filter missing or not installed properly 2. Check foam filter for correct installation 3. HEPA filter cartridge missing or not installed
Summary of the content on the page No. 18
BISSELL Consumer Services For information about repairs or replacement parts, or questions about your warranty, call: bISSEll consumer Services 1-800-263-2535 Monday - Friday 8 a.m. — 10 p.m. EST Saturday 9 a.m. — 8 p.m. EST Or write: BISSELL Canada Corporation Box 1003, Niagara Falls, ON L2E 6W2 ATTN: Consumer Services Or visit the BISSELL website - www.bissell.ca When contacting BISSELL, have model number of cleaner available. Please record your Model Number: ___________________ Please re
Summary of the content on the page No. 19
Replacement parts and accessories Replacement parts are available through bISSEll consumer Services, an authorized bISSEll Service centre or by visiting our website. below is a list of common replacement parts*. While not all of these parts may have come with your specific model, they are available for purchase if desired. please note, all attachments may not store on board your vacuum. Item part No. part Name 1 48G7 HEPA Filter Cartridge 2 63M7 Foam Filter 3 203-1362 TurboBrush 4 203-1
Summary of the content on the page No. 20
Warranty - BISSELL Healthy Home Vacuum™ If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below. limited five year Warranty Subject to the *EXcEpTIoNS aND EXclUSIoNS identified below, upon receipt of the product, BISSELL Canada Corporation will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of char