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DIG/TECH
Digital Telephone
System
Multiline Telephone
Station User’s
Guide
This user’s guide applies to the following
telephone models (when used on
Comdial Gxxxx common equipment with
lxxxx or Sxxxx software cartridge
Rev. 11A and later):
7714S” Rev. I and later
7714X-” Rev. I and later
If you need more information,
consult your &&m&&&U
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DigiTech Station User’s Guide GCA70-280 Introduction Congratulations and thank you for using a DigiTech telephone1 Once you have seen all of the options and benefits that your new telephone offers, you will wonder how you ever did your job without it. This manual serves as a helpful guide for using all of the various functions of your new telephone and as a quidc reference guide as well. If you ,should need more information about a particular function or on a function that is not listed i
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Understanding the Lights on Your Telephone Fluttering Fluttering Winklng WlrMIg Steady Steady Flashing Flashing Steady Steady off Green Red Red Orange Green Red Green Red Red with quick flash Line is in Your Line is Line has Line has Line is on tine is Line is Line is in lhe is use at your use at ringing ringing in recalled recalled hold at on hold idle from hold your at station another and will be from hold Next to A Line answered at your at anottter station another station Butto
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Uwersranamg me Lignts on Your Telephone -cont- steady steady Steady Flashing Flashing Fluttering Fluttering Winking off Green Red Red Orange Green Red Green Massage Automatic Above the HOLD waiting has station been sat relocation BUttOtt has been set Above the MUTE Mute is Called Button deactivated party cannot . hear you Steady Red Wlth Telephone Steady Red wlth Telephone Steady Red wlth telephone On Hook and Busy On Hook and Idle Off Hook and BUSY I I Above the Backg
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GCA70-280 Digirech Station Users G~icle Using the Speakerphone l If your telephone is equipped with a speakerphone, the speakerphone can be used for any operation in ,tiich the handset can be used by pressing the SPKR button instead of lifting the handset. You cannot use the speaker to receive a SOHVA or to originate paging. Answering Calls l To answer a call that is ringing at your telephone, 1. if the light is flashing orange, lift handset; 2. if the light is red, press the flashing
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GCA70-280 DigiTech Station User’s Guide l To respond verbally, 1. Press and hold MUTE, 2. speak into handset. l To respond non-verbally, 1. press pre-programmed button (see page 16 of this manual for further instructions on programming this function). NOTE: Announcing stafon must have LCD speakerphone. . To Block SOHVA, NOTE: You may block SOHVA only if your telephone is programmed for you to do so. 1. lift handset, 2. press ITCM and dial +K 2, 3. turn SOHVA back on by lifting the
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DigiTeoh Station User’s Guide GCA70-280 l To access outside line using line group feature, 1. press ITCM, then dial line group access code: 9=groupl, 81 = group 2, 82 = group 3, 82 = group 4, 2. listen for outside dial tone, 3. dial number, 4. when called party answers, lift handset,. l To queue for a line group if ail lines are busy, 1. press ITCM and dial line group access code (9,81,82, or 82), 2. hear busy tone and dial $8, 3. hang up and wait for queuing ring-back. 4. when ca
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DigiTech Station User’s Guide GCA70-280 l To place a call on hold at another telephone, i . while on line, press ITCM (system places call on hold), 2. dial * 90, than dial extension number of telephone to receive held call, 3. hang up handset. l To answer a call at the extension receiving held call, 1. lifthandset, 2. press ITCM and dial # 90. l To cancel directed call hold and retrieve the call, 1. lift handset, 2. press ITCM, dial +k 4, then dial the extension number of the tele- p
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DigiTech Station User’s Guide GCA7C-280 Transferring Outside Calls l To announce a call before transferring it, 1. answer outside call, 2. press TFIANSKONF (call is placed on hold), 3. dial station number, 4. upon answer, announce the call, 5. hang up the handset (call is transferred). l To transfer a call without first announcing it, 1. answer outside call, 2. press TRANSKONF (call is placed on hold), 3. dial station number, 4. hang up handset. Call will re-ring your telephone if
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GCA70-280 DigiTech Station User’s Guide Using the Messaging Feature NOTE: You can set system-supplied messages to be displayed at the caking LCD speakerphone. l To turn LCD messaging on 1. press ITCM, 2. dial +#02, 3. choose MSG, 4. press SPKR. l To retrieve a message, 1. observe flashing message-waiting light, (HOLD light) 2. lift handset, 3. press ITCM, then press HOLD; connection to message desk is automatic. l To activate station-to-station messaging (station must have BLF ap
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DigiTeoh Station User’s Guide GCA70-280 Making a Paging Announcement l To page through an external paging amplifier (if your system provides this feature), i . lit handset, 2. press paging line select button and dial page access code (see your attendant for code) -- if paging is connected to a dedicated paging j:. port, dial ITCY 69, 3. make announcement. l To page through system telephones (all- call and zone wing), 1. lift handset, 2. press ITCM and dial all-call or zone number:
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GCA70-280 DigiTech Station User’s Guide l To forward all calls to another telephone, press ITCM and dial +K 5, 1. 2. dial extension number of station to which calls are to be forwarded. l To cancel allcall forward, press ITCM and dial t 5. NOTE: For each personal call received during call forward, you will hear a ring reminder (short tone burst) to remind you that calls are being forwarded. Using Automatic Call-Back l To arrange for the system to call back when a busy station becomes
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Engaging Automatic Set Relocation NOTE: If this feature has been enabled by your system programmer, the mes- sage-waiting light will flash for several seconds when you corinect your telephone to another location. This means that the system Is waiting to automatically relocate your extension number and other programmed features to the new location. If you do not want your telephone to have all of fts old programming after relocation, reject the automatic relocation. l To accept automatic
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GCA78280 DigiTech Station User’s Guide l To store personal speed dial numbers, 1. press ITCM and dial * 4 2, 2. dial memory location (l-0). 3. press line button, or dial 1,2,3, or 4 to select line groups i- 4, or dial 0 for system to select line, 4. dial number to be stored (16 digits max.) press TAP to store hookfiash and press HOLD to store pause (if needed), 5. press TRANYCONF, dial next location, select line, and dial another number to be stored, 6. repeat previous step until fini
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GCA7Cb280 ulgl 1 ecn sitatlon users tiu~aa 1 Index Answering Calls.. ................................... 5 / Answering SOHVA.. .............................. 5, 6 12 Automatic Call Back .............................. Automatic Set Relocation.. .................... 13 Call Waittng.. ......................................... 12 Conferencing.. ....................................... 9 DigiTech Telephone , ............................. 2 FlashiRecall.....................................
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This manual has been developed by Com- dial Corporation (the ‘Company’) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to elimi- nate errors, the Company disclaims liability for any difftculties arising from the interpre- tation of the information contained herein. The information contained herein does not purport to cover all details or variations in equipment or
