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Telecommunications Division
TOSHIBA
Digital Business Telephone Solutions
Digital Telephone
User Guide
(includes Single Line Digital Keyphone LCD, Add-on Module, and
Direct Station Selection Console)
Release 2
November 2001
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© Copyright 2001 Publication Information Toshiba Information Systems (UK) Ltd. Toshiba Information Systems (UK) Ltd. reserves the right to change any Telecommunications Division of this information including, but not limited to, product characteristics and operating specifications, without prior notice. All rights reserved. No part of this manual, covered by the copyrights hereon, may be reproduced in any form or by any means—graphic, It is intended that the information contained within th
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Contents Introduction Organisation .................................................................................................................................... x How to Use This Guide ................................................................................................................... x Action/Response .......................................................................................................................xii Related Documents/Media ...........................
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Contents Making an Internal Call ............................................................................................................ 15 Making an Outside Call ............................................................................................................ 15 Making an Outside Call to an ISDN Trunk .............................................................................. 16 On-Hook Dialling .................................................................................
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Contents Page/Internal Call Pickup ......................................................................................................... 38 Call Transfer with Camp-on ......................................................................................................... 38 Call Waiting .................................................................................................................................. 40 Conference Calls ........................................................
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Contents All Call Page ............................................................................................................................. 60 Privacy On-Line ............................................................................................................................ 61 Privacy Release ............................................................................................................................. 61 Release and Answer ........................................
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Contents Retrieve and Auto Dial Missed Calls ............................................................................................92 Messages, Memos, and Name Display ......................................................................................... 93 Messages ....................................................................................................................................... 95 System Messages 60~64 ...............................................................
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Contents Emergency Override of Forced Account Code Dialling Requirements ................................. 115 Verified Account Codes ......................................................................................................... 116 Voluntary Account Codes ...................................................................................................... 116 Automatic Busy Redial (ABR) .................................................................................................
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Contents Setting Call Forward ................................................................................................................... 142 Voice Mail Identification Code .............................................................................................. 143 Call Forward To Toshiba Voice Systems ............................................................................... 144 Voice Mail Message Retrieval .....................................................................
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Contents Appendix C Button Labels Notes to Users Index viii Strata CT Digital Telephone User Guide November 2001
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Introduction This guide describes how to use the 2000 and 2500-series digital telephones for Strata CT systems. Models covered in this user guide include digital telephones equipped with a Liquid Crystal Display (LCD) and/or speakerphone (2500-series). Also discussed are the Single Line Digital Telephone (DKT2001) Digital Add-on Modules (DADMs) and the Direct Station Selection (DSS) Console. Strata CT Digital Telephone User Guide November 2001 ix
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Organisation Introduction Organisation Chapter 1 – The Digital Telephone Grand Tour provides an overview of the equipment, buttons, Light Emitting Diodes (LEDs), and LCDs. Chapter 2 – Features describes the available digital telephone features in alphabetical order. Detailed instructions on using each feature are covered. Chapter 3 – LCD Operation includes an explanation of the Control button and Soft Key operations. Features which are available only on the LCD digital telephone are pre
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Introduction How to Use This Guide Conventions Letters in [brackets] represent buttons which have Directory Numbers on them. For example: Conventions Description Elaborates specific items or references other information. Within some tables, Note general notes apply to the entire table and numbered notes apply to specific items. Important! Calls attention to important instructions or information. Advises you that hardware, software applications, or data could be damaged if CAUTION! the instru
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Related Documents/Media Introduction Action/Response The left column gives you single The right column gives the immediate response to your action. This column also includes additional notes and or numbered steps that you need comments. to perform a procedure. Related Documents/Media Note Some documents listed here may appear in different versions on the CD-ROM or in print. To find the most current version, check the version/date in the Publication Information on the back of the document’s
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Introduction Related Documents/Media Strata Technical Library CD-ROM enables you to view, print, navigate and search publications for Strata DK40 and Strata CT digital business telephone systems. It also includes Strata CT ACD Documentation, including the ACD Agent Guide and ACD Supervisor’s Guide. ACD Installation and Programming instructions are included in the Strata CT Installation and Maintenance Manual and the Strata CT Programming Manual. Strata CT Digital Telephone User Guide Nov
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Related Documents/Media Introduction xiv Strata CT Digital Telephone User Guide November 2001
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The Digital Telephone Grand Tour 1 This chapter familiarises you with the controls and indicators located on your digital telephone. Understanding the function of the feature buttons and their associated LEDs will improve your efficiency in using the telephone and will help you take advantage of all of the benefits your telephone offers. Toshiba digital telephones incorporate state-of-the-art telecommunications technology and provide a vast array of calling features. They are easy to operate
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Digital Telephone Models The Digital Telephone Grand Tour Digital Telephone Models Feature operations in this guide use the button designations for the 2500-series models. The following telephone models belong to the 2500-series (see Figure 1 on Page 3): DKT2510-FS (10-button model that enables users to answer internal calls without lifting the handset) DKT2510-FSD (10-button model equipped with a LCD and a speakerphone which enables users to make and receive outside and internal calls wit
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The Digital Telephone Grand Tour Buttons Buttons LCD Display Handset LCD Control/Soft Key Buttons Red/Green LED Indicators Dial Pad Flexible Buttons 0539 Fixed Buttons Microphone Location Figure 1 20-button Digital Speakerphone with LCD Strata CT Digital Telephone User Guide November 2001 3
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Buttons The Digital Telephone Grand Tour Buttons There are two sets of buttons, fixed and flexible. The fixed buttons (e.g., Mic, Msg, Redial, Hold, Conf/Trn, Vol , and Vol ) are standard to every Strata DK 2500-series telephone (see Table 1). The flexible buttons consist of Directory Number (Primary, Secondary, Phantom) and feature buttons. The number of preprogrammed flexible buttons varies by telephone. Fixed Buttons The fixed buttons are located on your dial pad and enable you to perfor
