Summary of the content on the page No. 1
Pure IP-PBX
User Manual
KX-TDE100
Model KX-TDE200
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDE100/KX-TDE200: PMMPR Software File Version 1.0000 or later
Summary of the content on the page No. 2
Feature Highlights IP Communication IP Softphone This PBX supports IP communication using You can install a software-based telephone a variety of IP telephones, such as the KX-NT300 (Panasonic IP Softphone) on your computer to R series with Self Labelling and/or Bluetooth make and receive calls using Internet Protocol wireless headsets, and SIP Extensions (SIP (IP) and access PBX features without a wired Hardphone/SIP Softphone). IP Proprietary Telephone. IP Proprietary Telephone SIP Extensio
Summary of the content on the page No. 3
ACD Report Server Phone Assistant (PA) (KX-NCV200) This application allows you to use your computer This PBX supports Voice Processing Systems to access PBX features, providing advanced call (VPS) with an ACD Report Server. In addition handling capabilities to ensure that each call is to VPS features, the ACD Report Server handled efficiently. provides you with a variety of features, such as monitoring, reporting, and creating performance Computer (Client) graphs, to manage call information
Summary of the content on the page No. 4
In This Manual, • The following abbreviations are used: APT → Analogue Proprietary Telephone Display PT → Proprietary Telephone with a Display DPT → Digital Proprietary Telephone IP-PT → IP Proprietary Telephone PS → Portable Station PT → Proprietary Telephone SIP Extension → Session Initiation Protocol Extension SLT → Single Line Telephone The suffix of each model number is omitted. The illustrations of the PBX are based on the KX-TDE200. The following icons are used frequently. Hints Con
Summary of the content on the page No. 5
Notes for SIP Extension Users Before using a SIP Extension, please read the following notes. a. The following features are available for SIP Extension users: – Making calls – Answering calls – Holding calls – Transferring calls (You cannot go on-hook before the transferred party answers.) b. The available operations using feature numbers are limited. Refer to the telephone types displayed at the top left of each operation. c. The operations for Call Forwarding (FWD)/Do Not Disturb (DND)/Persona
Summary of the content on the page No. 6
Important Information WARNING • THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER. UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORISED PANASONIC FACTORY SERVICE CENTRE. WHEN RELOC
Summary of the content on the page No. 7
The KX-TDE100UK/KX-TDE200UK, KX-TDE100NE/KX-TDE200NE, KX-TDE100GR/KX- TDE200GR, and KX-TDE100CE/KX-TDE200CE are designed to interwork with the: Analogue Public Switched Telephone Network (PSTN) of European countries Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access ONP 2048 kbit/s digital structured leased lines (D2048S) Panasonic Communications Co., Ltd./Panasoni
Summary of the content on the page No. 8
Attention Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps, motors, and televisions. These noise sources can interfere with the performance of the PBX. This unit should be kept free of dust, moisture, high temperature (more than 40 ˚C), and vibration, and should not be exposed to direct sunlight. If you are having problems making calls to outside destinations, follow this procedure to test the outside lines: 1. Disconnect t
Summary of the content on the page No. 9
For users in the European Union only Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households) This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be accepted on a free of charge basis. Alternatively, in some countries you ma
Summary of the content on the page No. 10
For Future Reference Please print, record, and retain the following information for future reference. Note The serial number of this product can be found on the label affixed to the unit. You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft. MODEL NO. SERIAL NO. DATE OF PURCHASE NAME OF DEALER DEALER'S ADDRESS DEALER'S TEL. NO. 10 User Manual
Summary of the content on the page No. 11
Table of Contents 1 Operation ...............................................................................................15 1.1 Before Operating the Telephones................................................................................. 16 1.1.1 Before Operating the Telephones..................................................................................... 16 1.2 Making Calls .............................................................................................................
Summary of the content on the page No. 12
1.8.5 Preventing Your Telephone Number Being Displayed on the Caller's Telephone (Connected Line Identification Restriction [COLR])............................................................................132 1.8.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line Identification Restriction [CLIR]) .....................................................................................133 1.8.7 Preventing Other People from Joining Your Conversation (Executive
Summary of the content on the page No. 13
3.2.1 Programming Information............................................................................................... 212 3.2.2 Manager Programming................................................................................................... 213 3.3 Customising Your System (System Programming)................................................... 215 3.3.1 Programming Information............................................................................................... 215 3.3.2 Sys
Summary of the content on the page No. 14
14 User Manual
Summary of the content on the page No. 15
Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. User Manual 15
Summary of the content on the page No. 16
1.1 Before Operating the Telephones 1.1 Before Operating the Telephones 1.1.1 Before Operating the Telephones What Kind of Telephone Can Be Used? You can use the following types of telephone with this PBX: Panasonic IP Proprietary Telephone (IP-PT) (e.g., KX-NT346 or KX-NT366) SIP Extension (SIP Hardphone/SIP Softphone) Panasonic Proprietary Telephone (PT) (e.g., KX-T7636) Panasonic Portable Station (PS) (e.g., KX-TCA255 or KX-TD7690) Single Line Telephone (SLT) (e.g., rotary pulse te
Summary of the content on the page No. 17
1.1 Before Operating the Telephones Feature Numbers To use certain features, you need to enter specified feature numbers (and an additional parameter, if required). There are two types of feature numbers as follows: Flexible feature number Fixed feature number Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers for easier use. In this manual, the default numbers (factory installed) are used for operations. A flexible number is shown as (h
Summary of the content on the page No. 18
1.1 Before Operating the Telephones Using a Navigator Key/Jog Dial/Volume Key The Navigator Key can be used for the display contrast and the volume control or you can search for desired items on the display. Press the Navigator Key/Volume Key or rotate the Jog Dial in the desired direction. The contrast or the volume level and the items will change as follows: Navigator Key Jog Dial Volume Key Up Up (Level increases) Left Right (Level increases) (anti-clockwise) (clockwise) ENTER Left Right
Summary of the content on the page No. 19
1.1 Before Operating the Telephones Icon Descriptions The following icons show you the feature availability, notes and action to use the features. This feature cannot be used with a Seize an outside line (One of the single line telephone. (CO) following). OR Press the CO button. 0 / 9 Dial automatic line access OR See "Programming" for Related number 0 or 9. outside line Programming if necessary. 8 group no. Dial outside line group access number and outside line group number. Off-hoo
Summary of the content on the page No. 20
1.1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make operations simple. The illustrations may differ from the buttons on your telephone. Buttons on the PT Flexible Buttons: SP-PHONE: Used to make or receive an outside call Used for hands-free operation. (CO butt