Summary of the content on the page No. 1
3300 CITELlink Gateway
for Meridian 1 Series Phones
M2008 Phone User Guide
Summary of the content on the page No. 2
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to in
Summary of the content on the page No. 3
About Your Phone Contents About Your Phone ......................................................................................................................... 5 Conventions ............................................................................................................................. 7 Using Your Meridian 1 Phone with the 3300 CITELlink Gateway ........................................... 7 Tips for Your Comfort and Safety ................................................
Summary of the content on the page No. 4
M2008 Phone User Guide Direct Paging ..........................................................................................................................22 Music ......................................................................................................................................23 Group Paging / Meet Me Answer ...........................................................................................23 Trunk Flash........................................................
Summary of the content on the page No. 5
About Your Phone About Your Phone The Mitel® 3300 CITELlink Gateway allows your Nortel Networks™ Meridian 1 phone to work on a Mitel 3300 Integrated Communications Platform (3300 ICP). When used with a 3300 ICP, your M2008 phone has nine fixed-function keys (SUPERKEY, TRANSFER, CANCEL (Rls), HOLD, DOWN ARROW, PROGRAM, >>> (Volume Up), <<< (Volume Down), HANDSFREE/MUTE), and up to four personal keys. Key 3 (see illustration below) is always your Prime Line; the remaining personal keys ca
Summary of the content on the page No. 6
M2008 Phone User Guide Phone status indicators When line is the indicator is Idle Off Busy On Ringing Flashing slowly On hold at your set Flashing rapidly On Hold at another set Flashing rapidly 6
Summary of the content on the page No. 7
Tips for Your Comfort and Safety Conventions The following conventions are used in this user guide: • Fixed-function keys are identified by bold uppercase letters (for example, TRANSFER). • Text that appears on the display is identified by double quotes (for example, "Language?"). Using Your Meridian 1 Phone with the 3300 CITELlink Gateway Please note the following differences in the way your phone now operates: • You can program speed call numbers using SUPERKEY. If you have a display
Summary of the content on the page No. 8
M2008 Phone User Guide Customizing Your Phone Ringer Control To adjust the Ringer Volume while the phone is ringing: • Press <<< or >>>. To adjust the Ringer Volume or Pitch while the phone is idle (phones with display): 1. Press SUPERKEY. # (No) until "Ringer Adjust?" appears. 2. Press 3. Press * (Yes). 4. To adjust the ringer pitch, press * (Yes). To adjust the ringer volume, press # (No), then * (Yes). 5. Press <<< or >>> until you hear the desired ringer pitch/volume. 6. Pres
Summary of the content on the page No. 9
Customizing Your Phone Feature Keys To display information about a key (phones with display): 1. Press SUPERKEY. 2. Press a personal key. 3. Press SUPERKEY. Language Change To change the display language (phones with display): 1. Press SUPERKEY. 2. Press # (No) until "Language?" appears. 3. Press * (Yes). 4. Press * (Change). 5. Press # (No) until the desired language appears. 6. Press * (Yes). 9
Summary of the content on the page No. 10
M2008 Phone User Guide Making and Answering Calls Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Do one of the following: • Dial the number. • Press a Speed Call key. Answer a call • Lift the handset. - or - Press the flashing Line appearance key and lift the handset. Redial To redial the last number that you manually dialed: 1. Lift the handset. 2. Dial *01. Redial - Saved Number To save the last number that you manually
Summary of the content on the page No. 11
Making and Answering Calls Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). Note: Programming a Speed Call key deletes any previously programmed feature or speed call for that key. To dial a stored Speed Call number: 1. Lift the handset. 2. Press a Speed Call key. To store a Speed Call number: 1. Press SUPERKEY. 2. Press a personal key that isn't
Summary of the content on the page No. 12
M2008 Phone User Guide To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial 58. 3. Enter an index number between 00 and 09. On-Hook Dialing To dial without lifting the handset: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Lift the handset. Handsfree Operation This section applies to the M2008HF and M2008HFD models. To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appeara
Summary of the content on the page No. 13
Making and Answering Calls To return to Handsfree Operation: 1. Press HANDSFREE/MUTE. 2. Hang up. 13
Summary of the content on the page No. 14
M2008 Phone User Guide Call Handling Hold To place a call on hold: • Press HOLD. To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: • Press the flashing line key. -or- Dial **1 and the number of the station that placed the call on Hold. Transfer To Transfer an active call: 1. Press TRANSFER. 2. Dial the number of the third party. 3. Do one of the following: • To complete the Transfer, hang up. • To
Summary of the content on the page No. 15
Call Handling To leave a Conference: • Hang up. Conference Split To Split a Conference and speak privately with the original party: 1. Press TRANSFER. 2. Dial *41. To return to the conference call: • Press TRANSFER. Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone. Busy-Internal redirects internal calls when your phone is busy, and Busy-External redirects external calls when
Summary of the content on the page No. 16
M2008 Phone User Guide 1. Press SUPERKEY. 2. Press # (No) until "Call Forwarding?" appears. 3. Press * (Yes). 4. Press # (Next) until the desired type of Call Forward appears (see above). 5. Press * (Review). 6. If the number is already programmed, press * (change). 7. Press * (Program). 8. Dial the destination number. 9. Press DOWN ARROW to save. 10. Press SUPERKEY. To cancel Call Forward settings: 1. Lift the handset. 2. Do one of the following: • To cancel Call Forward Busy (in
Summary of the content on the page No. 17
Call Handling 3. Dial the extension of the remote extension. 4. Hang up. - or - For phones with a display: 1. Press SUPERKEY. 2. Press # (No) until "Call Forwarding?" appears. 3. Press * (Yes). 4. Press # (Next) until "I Am Here" appears. 5. Press * (Yes). 6. Dial the extension of the remote station. 7. Press DOWN ARROW to save. To cancel Call Forward - Remote from the station that set the remote forwarding: 1. Lift the handset. 2. Dial **77. 3. Dial the extension of the remote
Summary of the content on the page No. 18
M2008 Phone User Guide Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64. 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset. 2. Dial **73. 3. Hang up. Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1*. 3. Dial the extension number. Messaging - Advisory This section only applies to phones with a displ
Summary of the content on the page No. 19
Call Handling Messaging - Callback To leave a Callback Message on a phone when you hear busy or ringback tone: • Press MESSAGE. To respond to a message waiting condition on your phone: 1. Press MESSAGE. 2. Do one of the following: • To call the message sender, press # (Call). • To erase the message, press * (Erase). To answer a Callback: • Lift the handset. Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial *1#. 3. Dial the number of the called statio
Summary of the content on the page No. 20
M2008 Phone User Guide Using Advanced Features Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press #. To enter an Account Code during a call: 1. Press TRANSFER. 2. Press **3. 3. Dial the Account Code digits. 4. Press # (Save). 5. Press CANCEL. Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23. 3. Dial the console ID and the Hold Slot number. Call Pickup To answer a call that is ringing a
