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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 1
BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375
BT Falcon
User Guide
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 2 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 Section Welcome… to your BT Falcon VoIP Telephone 6-Line LCD display • Integrated 2 port 10/100 Ethernet switch • Phone services: • Call Forward, Call Transfer, Call Hold, Redial Group listening, Handsfree Speed dial, Conference call Phonebook, Call logs Caller Display Headset port • Multiple power options: power over Ethernet 802.3af and • external power supply adaptor
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 3 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 Section This User Guide provides you with all the Got everything? information you need to get the most from • BT Falcon VoIP telephone your phone. You must first set up your • Handset • Handset cord phone before you can use it. This doesn’t • Ethernet cable take long as it is easy to do. Just follow the • Mains power adaptor simple instructions on the next few pages. • Desk mounting plinth Ne
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 4 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 4 In this guide Getting started Making a call to one of the last 30 numbers Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 you called or received . . . . . . . . . . . . . . . . . . 20 Connecting the handset. . . . . . . . . . . . . . . . . 6 Programming F1 to F10 Function Keys . . . . 21 Connecting a headset . . . . . . . . . . . . . . . . . . 6 Making a call using Shor
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 5 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 In this guide 5 Setting the volume . . . . . . . . . . . . . . . . . . . . 33 Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Config menu list . . . . . . . . . . . . . . . . . . . . . . . 34 Changing the ringtone. . . . . . . . . . . . . . . . . . 35 Changing the date format . . . . . . . . . . . . . . . 35 Changing the time format . . . . . . . . . . . . . . . 35 Cha
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 6 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 6 Getting started Setting up 1. Connecting the handset Connect one end of the handset cord into the handset and the other end into the bottom socket located on the left-hand side of the telephone . Place the handset in the cradle on the telephone. 2. Connecting a headset If you use a headset, connect the plug into the top socket located on the left-hand side of the telephone . Press the butto
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 7 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 Getting started 7 4. Power Plug the power lead into the socket labelled DC underneath the telephone. Plug the other end into the mains socket and switch on. Power lead If your network supports power over Ethernet (PoE) your BT Falcon can be powered from a powered Ethernet switch via the Ethernet cable. In this case the mains power adapter is not required. 5. Connecting to the network Ensure y
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 8 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 8 Getting started 6. Provisioning When the power and Ethernet connections are made to your BT Falcon it will automatically connect to the BT Broadband Voice service. The lights on the phone will flash and the display will show... 22/05/07 09:15:21 Provisioning... Please Wait... Your BT Falcon is registering with the Broadband Voice service, which may take several minutes. When completed succe
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 9 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 Getting to know your phone 9 Buttons 3 soft keys LCD screen Activate the features described Displays information about the phone settings, by the text message directly such as the number dialling out or calling in, date, above on the LCD screen. time, calls status, call duration, timer etc. It is a 6 -line of 20 characters LCD screen. Volume + / – Navigation Adjust the volume of the Use to br
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 10 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 10 Getting to know your phone LCD screen Main display Date Time Information icons Phone unlock 22/05/07 09:15:21 Network status not OK SIP registration status not OK SIP registration status OK Network status OK Transf Transf Transf Soft key information Press the left or right scroll function keys to see additional soft key options If you experience any problems, please call the Helpline on
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 11 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 Getting to know your phone 11 Soft keys SOFT KEY BRIEF DESCRIPTION A/a/1 Switch between upper/lower/numerical case Active Activate option/service Admin Enter to administration sub-menu Answer Answer an incoming call AutoAn Shortcut to “Auto Answer” Back Return to previous menu CalLog Shortcut to Call log Cancel Cancel an action or exit to previous menu without applying changes Conf Set-up a
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 12 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 12 Getting to know your phone SOFT KEY BRIEF DESCRIPTION Dsub Shortcut to “Dial Subscribe” EndCal End active call Edit Edit content Exit Return to previous menu Format Change display format e.g. Date and Time Hold Put current call on hold Lock Locks the phone to stop outgoing calls MsCall Shortcut to missed call list NewCal Make a new call OFF Set specific service OFF OK Confirm setting ON S
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 13 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 Getting to know your phone 13 SOFT KEY BRIEF DESCRIPTION Select Select current item on the screen Transf Transfer a call UnHold Release a held line Up Contrast adjustment View View more detailed information If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 14 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 14 Getting to know your phone Indicator definitions INDICATOR COLOUR CONDITION STATUS Default Off Speaker Red During startup On Speaker on On Default Off Headset Red During startup On Headset on On Default Off Mute Red During startup On Mute on On Default Off During startup All on F1–F10 Green Incoming call F1 flashes fast During a call F1 on Call on hold F1 flashes slow During startup On D
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 15 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 Getting to know your phone 15 Entering characters You can enter characters on the BT Falcon by using the numerical keypad, in the same way as when text messaging on a mobile phone. Below are listed the keys of the numerical keypad and opposite them the letters and characters that they enter. KEY LOWER CASE UPPER CASE 1 1 . , = + - & ^ | 2 a b c 2 à á å ã â ç A B C 2 Ã Ä Å Æ 3 d e f 3 è é ê ë
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 16 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 16 Getting to know your phone Display in idle mode 22/05/07 09:15:21 Broadband Voice Telephone Number CalLog Soft key option 1 Lock Soft key option 2 Soft key option 3 DNDst Display during a call 22/05/07 09:15:21 Number/Name Status Call timer Soft key option 1 Hold Transf Conf Soft key option 2 CalLog PhBook EndCal NewCal Soft key option 3 If you experience any problems, please call the
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 17 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 Using the phone 17 There are five communications modes: Handset mode – pick up handset and speak. ∑ Handsfree mode – press . ∑ Headset mode – press . ∑ Handset and Group listening – pick up handset and press . ∑ Headset and Group listening – press and . Switching from one mode to another Telephone handset Handsfree Headset 1. Press the key Press the key Telephone handset 2. Replace the te
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 18 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 18 Using the phone Secrecy At any time you can press to prevent the caller hearing you. Make a call 1. Lift handset, listen for dial tone and key in number using dialling pad. Or Enter the number using the dialling pad and then lift the handset. Make a call using handsfree 1. Press handsfree function key , listen for dial tone and key in number using dialling pad. Or Enter number using th
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 19 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 Using the phone 19 Entering details into the Phonebook To enter a space press the 0 key twice. 1. Press the function key . 22/05/07 09:15:21 View Dial Delete Softkeyoption1 Add Back Softkeyoption2 2. Use scroll function key to go to soft key option 2. 3. Press soft key Add. 4. Press soft key Edit. 5. Enter name (alphanumeric 20 characters max length) and press . 6. Use scroll function key to
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8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 20 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 20 Using the phone 9. Use scroll function key to move down onto Default line. 10. Press the soft key Edit to change the ring tone allocated to the entry. 11. Use scroll function key or to choose a ring tone and press Play to hear a sample. 12. Press soft key Save. Making a call using the Phone Book 1. Press phone book function key . 2. Use scroll function keys to search list and highlight
