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User's Manual
5.8 GHz Expansion
Handset E560-2/E560-5
For use with AT&T
model E5640/E5643B/
E5644B/E5655
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Congratulations on your purchase of this AT&T product. Before using this telephone system, you must read Important safety information on pages 20-24 of this manual. NEED HELP? Our representatives are here to help you with any questions concerning the operation of this product, available accessories, or any other related issues. Call toll free 1 (800) 222-3111 In Canada, call 1 (866) 288-4268 or visit our website at www.telephones.att.com Model
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IMPORTANT Information about caller ID with call waiting This product has a caller ID with call waiting feature which works with service from your local telephone service provider. Caller ID with call waiting lets you see the name of the caller before answering the telephone, even when on another call. You may need to change your phone service to use this feature. Contact your telephone service provider if: • you have both caller ID and call waiting, but as separate services (you may need
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You must charge the See pages 2-3 battery and register the handset before use. STOP! for easy instructions. For customer service or product Please also read information, visit our web site at Important safety www.telephones.att.com information on pages 20- 24. or call 1 (800) 222-3111. Table of contents Quick reference guide .............................1 Before you begin .......................................2 Parts checklist ............................................2 Battery & charger
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Quick reference guide For complete instructions, please refer to the manual provided with your E5640, E5643B, E5644B or E5655 telephone. If your manual for the above models has been misplaced, you may download it from www.telephones.att.com. Handset SELECT/MENU Press to display menu, or to select ^ CID highlighted item from menu. Press to scroll up in menus. Press when phone is not in use to DIRV display caller ID information. While entering names or numbers, press to Press to scroll dow
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Before you begin This cordless telephone FLASH. Move closer to the operates within the telephone base, then press maximum power PHONE/FLASH to answer allowed by the Federal the call. Communications If the handset is out Commission (FCC). Even so, of range during a this handset and telephone telephone conversation, base can communicate there might be interference. over only a certain distance To improve reception, move — which can vary with closer to the base. the locations of the If you
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Battery & charger installation After installation, place the handset in the handset charger or the telephone base and allow the battery to charge for at least 16 hours before use. You can keep the battery charged by returning the handset to the handset charger or the telephone base after each use. When battery power is completely depleted, a full recharge takes about 16 hours. The average talk time on a completely charged battery is about eight hours depending on the environmental condi
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Adding new handsets The handset provided with your E5640/E5655 is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (Handset 2, Handset 3, or Handset 4). A maximum of 4 handsets can be registered to the same telephone base. The E5643B has 3 handsets automatically registered as handset 1, 2 and 3. You can register one additional handset, which will be called Handset 4. Before using a new E560-2/E560-5 handset, you Enter
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Adding new handsets To add a new handset: • Make sure the handset battery is properly installed and fully charged. • If the battery in the handset is not sufficiently charged, the screen on the handset will show PLACE IN CHARGER If this happens, return the handset to the handset charger until the screen shows ENTER BASE ID • Enter the 15-digit base ID number. The number is located on the bottom of the E5640 and E5643B telephone base. To find the number on the E5655, press SELECT o
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Adding new handsets • If the number is not entered correctly, the screen will be blank for a few seconds and ENTER BASE ID will be displayed again until a valid base ID has been entered. • After entering the code, press SELECT/MENU to accept the code to complete the registration process. NOTE: In some cases, the last digit of the base ID may be an *. Treat that as part of the base ID and enter it into the handset for registration purpose. NOTE: If an invalid base ID code is entered, the
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Replacing a handset If you are replacing a handset on a system which already has the maximum number of handsets registered (4), or wish to change the assigned handset number of your registered handsets, you must first de-register all handsets, then re-register them again. To de-register all handsets (E5640/E5643B/E5644B) • Unplug the power supply from the telephone base. • Plug in the power supply while pressing and holding the HANDSET LOCATOR button on the telephone base. • Continue p
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Replacing a handset To de-register all handsets (E5655 ONLY) • Press * 8 8 3 2 4 4 # on the dial pad of the telephone base. • Press SELECT/MENU on the telephone base. All handsets will be de-registered from the telephone base and the handsets will display (may take up to 30 seconds): ENTER BASE ID The handsets are now de-registered from the telephone base, and can now be re-registered (see page 9). 8
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Re-registering a handset You can re-register handsets after de-registering them from the telephone base. You can also re-register handsets to a new telephone base if they have been replaced for any reason. To re-register a handset: • Make sure the handset battery is properly installed and charged. • The handset will display ENTER BASE ID. • Enter the 15-digit base ID code located on the bottom of the E5640, E5643B and E5644B telephone base. To find the number on the E5655, press SELECT/ME
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Re-registering a handset To re-register a handset to a new telephone base • Make sure the handset battery is properly installed and charged. • Unplug the old telephone base. The handset will display SEARCHING.... • Install the new telephone base by plugging it into an electrical outlet and telephone jack. • Press and hold the SELECT/MENU key until the handset displays ENTER BASE ID. • Enter the 15-digit base ID code located on the bottom of the E5640, E5643B and E5644B teleph
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Belt clip & optional headset Install belt clip as shown below if desired. For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. Snap belt clip into notches on side of handset. Rotate and pull to remove. Plug 2.5 mm headset into jack on side of handset (beneath small rubber cap). 11
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Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our web site at www. telephones.att.com, or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. Problem Suggestion My telephone Make sure the battery is installed and charged correctly. For optimum daily performance, does not work return the cordless handset to the telephone at all base after use. Make sure the power adapter is securely plugged into an outlet
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Troubleshooting Problem Suggestion The battery Make sure the handset is placed in the charger correctly. The CHARGING light on the telephone does not base or charger should be on. charge in the handset or If the cordless handset is in the charger or in the the handset telephone base but the CHARGING light is not on, battery does refer to The CHARGING light is off in this section. not accept It may be necessary to purchase a new battery. charge Please refer to the batteries sectio
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Troubleshooting Problem Suggestion First, try all the above suggestions. There is no dial Move the cordless handset closer to the tone telephone base. It might be out of range. The telephone line cord might be malfunctioning. Try installing a new telephone line cord. Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in the wiring or the local service. Contact the local telephon
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Troubleshooting Problem Suggestion Make sure there is a dial tone before dialing. I cannot dial out It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service in your area. If the other telephones in your home are having the same problem, the problem is in the telephone jack, wiri
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Troubleshooting Problem Suggestion The handset may be out of range. Move it closer There is noise to the telephone base. or interference Appliances or other cordless telephones plugged during a into the same circuit as the telephone base can telephone cause interference. Try moving the appliance or conversation telephone base to another outlet. Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from t