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Telecommunication Systems Division
Digital Business Telephone Systems
Digital Telephone
User Guide
(includes LCD, Add-on Module, and Direct Station Selection Console)
June 2000
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© Copyright 2000 Publication Information Toshiba America Information Systems, Inc. Toshiba America Information Systems, Inc., Telecommunication Systems Division Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for All rights reserved. No part of this manual, covered by the any reason, including, but not limited to, utilization of new copyrights hereon, may be reproduced in any form or by any advances in the state of techni
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Contents Introduction Organization..................................................................................................................... viii How to Use This Guide.................................................................................................... viii Action/Response...............................................................................................................x Related Documents/Media.................................................................
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Contents Chapter 2 – Features Quick Reference.................................................................................................................17 Making an Internal Call..................................................................................................17 Making an Outside Call..................................................................................................17 Making an Outside Call to an ISDN Trunk.....................................................
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Contents Chapter 2 – Features Call Waiting .......................................................................................................................44 Conference Calls................................................................................................................45 Date/Time/Day Adjustment ...............................................................................................46 Direct Inward System Access (DISA) ..............................................
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Contents Chapter 3 – LCD Operation Speakerphone.....................................................................................................................69 Speed Dial..........................................................................................................................70 Speed Dial–Advanced Features .........................................................................................72 Feature Access Codes.........................................................
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Contents Chapter 4 – Full Duplex Speakerphone Silent Messaging (Busy Station) ..................................................................................110 Memos..............................................................................................................................111 Speed Dial Memos........................................................................................................111 Timed Reminders..............................................................
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Contents Chapter 5 – Add-on Module/DSS Console Appendix B – Centrex Application Flexible Directory Numbering.........................................................................................137 Centrex Feature Buttons ..................................................................................................137 Ringing Repeat.................................................................................................................138 Delayed Ringing ..........................
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Introduction This guide describes how to use the 2000-series digital telephones for Strata DK systems. Models covered in this user guide include digital telephones equipped with a Liquid Crystal Display (LCD) and/or speakerphone, as well as the full-duplex digital speakerphone. Also discussed are Digital Add-on Modules (DADMs) and the Direct Station Selection (DSS) Console. The Strata DK systems which support this equipment are: DK14 DK16e/16 DK40i/40 DK424i/DK424/DK280 (Release 3.0
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Introduction Organization Organization Chapter 1 – The Grand Tour provides an overview of the equipment, buttons, Light Emitting Diodes (LEDs), and LCDs. Chapter 2 – Features describes the available digital telephone features in alphabetical order. Detailed instructions on using each feature are covered. Chapter 3 – LCD Operation includes an explanation of the Control button and Soft Key operations. Features which are available only on the LCD digital telephone are presented alphabetic
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Introduction How to Use This Guide Conventions Letters in [brackets] represent buttons which have Directory Numbers on them. For example: Conventions Description Elaborates specific items or references other information. Within Note some tables, general notes apply to the entire table and numbered notes apply to specific items. Important! Calls attention to important instructions or information. Advises you that hardware, software applications, or data could CAUTION! be damaged if the instr
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Introduction Related Documents/Media Action/Response The left column gives you The right column gives the immediate response to your action. This column also includes additional notes and single or numbered steps comments. that you need to perform a procedure. Related Documents/Media Note Some documents listed here may appear in different versions on the CD-ROM, FYI, or in print. To find the most current version, check the version/date in the Publication Information on the back of the doc
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The Grand Tour 1 This chapter familiarizes you with the controls and indicators located on your digital telephone. Understanding the function of the feature buttons and their associated LEDs will improve your efficiency in using the telephone and will help you take advantage of all of the benefits your telephone offers. Toshiba digital telephones incorporate state-of-the-art telecommunications technology and provide a vast array of calling features. They are easy to operate, and all features
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The Grand Tour Digital Telephone Models Digital Telephone Models Feature operations in this guide use the button designations for the 2000-series models. The following telephone models belong to the 2000-series (see Figure 1 on Page 3): DKT2010-H (10-button model that enables users to answer internal calls without lifting the handset) DKT2010-SD (10-button model equipped with a LCD and a speakerphone which enables users to make and receive outside and internal calls without lifting the h
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The Grand Tour Buttons Buttons LCD Display Handset LCD Control/Soft Key Buttons Red/Green LED Indicators Dial Pad Flexible Buttons 0539 Fixed Buttons Microphone Location Figure 1 20-button Digital Speakerphone with LCD Strata DK Digital Telephone 6/00 3
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The Grand Tour Buttons Buttons There are two sets of buttons, fixed and flexible. The fixed buttons (e.g., ,
, , , , , and) are standard to every Strata DK 2000- series telephone (see Table 1). The flexible buttons consist of Directory Number (Primary, Secondary, Phantom) and feature buttons. The number of preprogrammed flexible buttons varies by telephone. Fixed Buttons The fixed buttons are located on your dial pad and enable you to perform standard functio
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The Grand Tour Buttons Table 1 Fixed Button Definitions (continued) Button Definitions If the held party hangs up, the call is released and the CO provides a hold- release signal. (continued) If your telephone is programmed for Automatic Hold, existing calls are automatically placed on hold when you answer a call or make another call. (See “Automatic Hold” on Page 26.) A different call can be held on each [DN] or CO LINE 02 button on your phone. Each time you HOLD press , a d
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The Grand Tour Buttons Table 1 Fixed Button Definitions (continued) Button Definitions Press to toggle the speaker ON/OFF. The LED indicates the status of the speaker. must be pressed and held down when switching from Handset to (Speaker) Speakerphone mode. Also selects a line or the internal [PDN] if programmed for auto preference in system programming. Can be used to disconnect on-hook speakerphone calls. Press to adjust volume levels (see “Volume Controls” on Page 12).
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The Grand Tour Buttons Directory Number [DN] Buttons The [DN] buttons consist of: [PDNs], [SDNs], and [PhDNs]. They are used to initiate or answer a call and are known as your extension or intercom number(s). You can have multiple [DN] buttons on your telephone (see Figure 2), including [DNs] belonging to another telephone, [SDNs]. Incoming calls ring your telephone’s [PDNs] from the top down. For example, incoming calls to Station 10’s [PDNs] first ring the “10-1” button, then “10-2,” and
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The Grand Tour Buttons 54 58 Phantom Directory Numbers 51 51 [PhDNs] MW/50 50 50 11-1 10-1 Secondary Directory Numbers [SDNs] of Station 11 11-2 10-2 Calls to Station 11 can be originated 10-1 10-3 or answered by Station 10 by pressing the 11-1 or 11-2 button. 10-2 11-1 10-3 11-2 Station 10's Primary Directory Station 10 Station 11 Numbers [PDNs] Figure 2 Multiple Directory Numbers Example Feature Buttons Preprogrammed feature buttons can be assigned to your telephone and vary for individ
