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Documentation
HiPath 2000, HiPath 3000, HiPath 5000
HiPath OpenOffice ME
OpenStage 20
Operating Instructions
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
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Important information Important information For safety reasons, the telephone should only be supplied with power: Q • using the original power supply unit. Part number: C39280-Z4-C51x (x: 0=EU, 1=US, 2=UK) or � in a LAN with PoE (Power over Ethernet), which com- plies with the IEEE 802.3af standard. Never open the telephone or a key module. Should you en- counter any problems, contact the responsible service per- sonnel. Use only original Siemens accessories. The use of other ac- cessories ma
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Important information Location of the telephone � The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C. � To ensure good speakerphone quality, the area in front of the micro- phone (front right) should be kept clear. The optimum speakerphone distance is 50 cm. � Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the tele- phone. � Do not expose the telephon
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Contents Contents Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Documentation in Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Rejecting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . .
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Contents If you cannot reach a destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Busy override - joining a call in progress . . . . . . . . . . . . . . . . . . . . . 55 Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Displaying and assigning call charges . . . . . . . . . .57 Displaying call charges (not for U.S.). . . . . .
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Contents Using team functions . . . . . . . . . . . . . . . . . . . . . . . . . 79 Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Accepting a call for another member of your team . . . . . . . . . . . . . . . . 81 Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Special functions in the LAN (PC net
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General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective fea- tures must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following reasons: � The function is not configured for you or your telephone. Please con- tact your system support representa
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General information Intended use The OpenStage phone is a desktop or wall-mounted unit designed for speech transmission and for connection to the LAN. Any other use is re- garded as unauthorized. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communications platform can be obtained from your service technician. Please have this informat
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Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating ele- ments and the displays on your OpenStage phone. OpenStage 20 user interface 1 2 3 4 5 6 7 1 You can make and receive calls as normal using the handset. 2 The display permits intuitive operation of the phone page 16. 3 The function keys allow you to call up the most frequently used func- tions during a call (e.g. Disconnect) page 13. 4O mailbox key a
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Getting to know your OpenStage phone Ports on the underside of the phone PC Power supply unit Network Handset OpenStage 20 properties Display type LCD, 24 x 2 characters Full-duplex speakerphone function ; 10/100 Mbps Ethernet switch page 12 ; Wall mounting ; 11
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Getting to know your OpenStage phone Using network ports more efficiently OpenStage 20 has a built-in 10/100 Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the phone. Network switch OpenStage 20 PC To connect OpenStage 20 to a PC, you require only a commercial network cable (uncrossed). Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly. 12
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Getting to know your OpenStage phone Keys Function keys Key Function when key is pressed End (disconnect) call page 24. s Redialing page 24. , Button for fixed call forwarding (with red LED key) page 28. r Activate/deactivate microphone (also for speakerphone mode) p page 25. Mailbox key and Menu key Key Function when key is pressed Open mailbox (with red LED key) page 17. O Open Program/Service menu (with red LED key) page 19. N Audio keys Key Function when key is pressed Reduce volume a
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Getting to know your OpenStage phone 3-way navigator Remove the protective film from the ring around the 3-way naviga- tor before using the phone. With this control, you can manage most of your phone’s functions, as well as its displays. Operation Functions when key is pressed In idle mode: � Open the idle menu page 16 Press the $ key. In lists and menus: �Scroll down In idle mode: � Open the idle menu page 16 Press the % key. In lists and menus: � Scroll up Entry selected: � Perform action P
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Getting to know your OpenStage phone Keypad In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. Example: To enter the letter "h", press the number 4 key on the keypad twice. When entering the text, all available characters for this key are dis- played. After a short while, the character in focus is displayed in the inp
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Getting to know your OpenStage phone Display Your OpenStage 20 comes with a tilt-and-swivel black-and-white LCD dis- play. Adjust the tilt and contrast to suit your needs page 90. Idle mode Your phone is in idle mode when there are no calls taking place or settings being made. Example: Time Date 13:15 MON 02.03.07 220870 f Open the idle menu Own phone number Idle menu When in idle mode, press a key on the 3-way navigator page 14 to dis- play the idle menu. You can call up various functions he
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Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as HiPath Xpressions are displayed in this application in addition to messages received. Messages You can send short text messages to individual internal stations or groups. In idle mode ( page 16) the following signals alert you to the presence of new messages: � O key LED lights up � Displays "Messages
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Getting to know your OpenStage phone Caller list If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can store answered calls either manually (both internal and external calls) or automatically (external calls only; contact your service personnel for details). Your telephone stores up to ten calls in chronological order. Each call is as- signed a time stamp. The most recent entry not yet answered in the list is displayed first. Multip
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Getting to know your OpenStage phone Program/Service menu Use the N menu key to reach your communication system’s Program/ Service menu. The menu key LED remains red as long as you are in this menu. Example: Menu title Program/Service: *7=Use speed dialing? f Further entries are avail- able Menu option The menu structure comprises several levels. The first line in this structure shows the menu currently selected while the second line shows an option from this menu. A double arrow next to an
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Basic functions Step by Step Basic functions Please read the introductory chapter "Getting to know your OpenStage phone" page 10 care- fully before performing any of the steps de- scribed here on your phone. Answering a call Special default ring signaling is set for your telephone: � When you receive an internal call, your telephone rings once every four seconds (single-tone se- quence). � When you receive an external call, your telephone rings twice in rapid succession every four seconds
