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User Manual
HiPath 3000/5000
HiPath optiClient 130
Version 4.0
May 2003
OP5374-00
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Warning Hackers who unlawfully gain access to customer telecommunications systems are criminals. Currently, we do not know of any telecommunications system that is immune to this type of criminal activity. Siemens Informa- tion and Communication Networks, Inc. will not accept liability for any damages, including long distance charg- es, which result from unauthorized use. Although Siemens has designed security features into its products, it is your sole responsibility to use the security fe
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s HiPath 3000/5000 V4.0 optiClient 130 User Manual
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*1PA31003-G2540-A100-3-76A9* 1P A31003-G2540-A100-3-76A9 The information in this document contains general descriptions of the technical opti- ons available, which do not always have to be present in individual cases. The required features should therefore be specified in each individual case at the time of closing the contract. ● Siemens AG 2003 Information and Communication Networks, Hofmannstraße 51, D-81359 München, Germany Reference No.: A31003-G2540-A100-3-76A9 ● Printed in the Fed
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Introduction and Important Notes 1 Installation 2 HiPath 3000/5000 V4.0 optiClient 130 First Steps and User Configuration 3 optiClient phone User Interface 4 User Manual optiClient office User Interface 5 optiClient easyCom User Interface 6 Using the optiClient phone 7 Using the optiClient office 8 Electronic Telephone Directory 9 A31003-G2540-A100-3-76A9 Call List Management 10
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opticl130v40IVZ.fm Nur für den internen Gebrauch Contents Contents 0 short MS-HTML help name E-Doku path V2.0(relative) E-Doku Pfad V3.0(relative) name e.g., eshb_hlp.chm z.B.: ../../../../bk1/01/bh/01 e.g.: ../bk1 e.g., eshb easyCom easyCom_EN.chm ../11 ../12optiClient130easyCom 1 Introduction and Important Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 1.1 Hardware and Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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opticl130v40IVZ.fm Contents Nur für den internen Gebrauch 3.6 Exiting optiClient phone / office / easyCom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 4 optiClient phone User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 4.1 Layout of the optiClient phone User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 4.2 General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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opticl130v40IVZ.fm Nur für den internen Gebrauch Contents 5.5.5 Speed-dial Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20 5.6 Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23 5.7 Connection Parties Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26 5.7.1 Call status display . . . . . . . . . . . . . .
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opticl130v40IVZ.fm Contents Nur für den internen Gebrauch 8.7.6 DTMF Suffix Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24 8.7.7 Hunting Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-25 8.7.8 Resetting Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-26 8.8 ACD Functions . . . . . . . . . . . . . . . . . . . . . .
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1einl.fm Introduction and Important Notes Nur für den internen Gebrauch 1 Introduction and Important Notes This documentation describes the installation, user configuration and use of the optiClient 130 V4.0. In order to make this documentation easier to read, the terms > optiClient 130 (for the overall product) and optiClient phone or optiClient office as well as optiClient easyCom are used for the respective user interfaces. General Information The optiClient 130 is a telephony applicatio
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1einl.fm Nur für den internen Gebrauch Introduction and Important Notes Hardware and Software Requirements 1.1 Hardware and Software Requirements Hardware ● Minimum processor and RAM requirements for optiClient 130 phone/office: Windows 98SE Windows 2000 Windows XP Processor Pentium II with Pentium III with Pentium III with 233 MHz 450 MHz 450 MHz RAM at least 64 MB at least 128 MB at least 256 MB ● Minimum processor and RAM requirements for optiClient 130 easyCom: Windows 98SE Windows 2000 Win
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1einl.fm Introduction and Important Notes Nur für den internen Gebrauch Hardware and Software Requirements Software ● Operating system Windows 98 SE, Windows 2000 (SP2) or Windows XP ● The installation software for the optiClient 130 on the system CD offers you the following two user interfaces, depending on the HiPath system connected: – optiClient 130 phone: An optPoint-based user interface called the “optiClient phone User Interface” in the following documentation. – optiClient 130 office: a
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1einl.fm Introduction and Important Notes Nur für den internen Gebrauch Safety Information 1.3 Safety Information Only service personnel and authorized specialists are permitted to work on the installation. Observe the following information: ● Read through all the information on the equipment carefully and follow all the safety guide- lines. Make sure that you also note down the emergency numbers. ● Always contact your manager before starting any work where the necessary safety precau- tions do
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1einl.fm Nur für den internen Gebrauch Introduction and Important Notes Safety Information 1.3.1 Safety information: Danger ● If the power cable appears to be damaged, replace it immediately. ● Only personnel with proper qualifications or authorized electricians should perform work on the low-voltage network (100 - 240 V AC). ● During a thunderstorm, you should not connect or remove telephone lines and PC boards. ● Expect to encounter leakage current from the telecommunications network. Disco
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1einl.fm Introduction and Important Notes Nur für den internen Gebrauch Safety Information ● Install cables in such a way that they do not pose an accident risk (by people tripping over them) and also so that they are not damaged. 1.3.4 General Notes ● If the installation is brought into the operating site from a cold environment, condensation may occur. Wait until the temperature of the installation has adjusted to the ambient tem- perature and make sure that the system is absolutely dry befo
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1einl.fm Nur für den internen Gebrauch Introduction and Important Notes Data Protection and Data Security 1.4 Data Protection and Data Security This system also processes and uses personal data for purposes such as call detail recording, displays, and customer data acquisition. In Germany, the processing and use of personal data are subject to various regulations, includ- ing the regulations of the Federal Data Protection Law (Bundesdatenschutzgesetz = BDSG). For other countries, please foll
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1einl.fm Introduction and Important Notes Nur für den internen Gebrauch Data Protection and Data Security A31003-G2540-A100-3-76A9, 04/2003 1-10 optiClient 130 V4.0, User Manual
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2install.fm Nur für den internen Gebrauch Installation 2Installation This section contains information on the following topics: ● General Information ● Configuring/installing Quality of Service ● Configuring Location Information ● optiClient Installation Procedure A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.0, User Manual 2-1
