Summary of the content on the page No. 1
SAMSUNG
DCS
SINGLE
T ELEPHONE
USER GUIDE
LI NE
Summary of the content on the page No. 2
Publication Information Samsung Telecoms reserves the right without prior notice to revise information in this publication for any reason. Samsung Telecoms also reserves the right with- out prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Disclaimer Samsung Telecoms is not responsible for errors or problems arising from customers not in- stalling, programming or operating their Sam- sung systems as described in this
Summary of the content on the page No. 3
E U D c e l a r a t i o n o f C o n f o m r i t y ( R T T E ) S a m s u n g E l e c t r o n i s c C o . , L t d . 259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 ( f a c t o r y n a m e , dd a r e ss ) d c e l a r e nu d e r o u r s o l e r s e o p n s i b i l i t y t h a t t h e p r d o u c t D i g i t a l K e y p h o n e S y s t e m " D C S " t o w h i c h t h i s d c e l a r a t i o n r e l a t e s i s i n c o n f o r m i t y w i t h R T T E D i r c e t i v e 1 9 9 9 / 5 / E C ( A nn e x
Summary of the content on the page No. 4
EU Declaration of Conformity (see previous page) For other directives relevant to DCS Compact II, DCS- 816, DCS-408, DCS-408i and DCS-VIP systems, refer to the Samsung website at: www.samsung-telecoms.co.uk Intended Use This analogue telephone is intended to be connected to an analogue extension of a Samsung DCS telephone sys- tem. The connection allows voice communication between the DCS central processor unit and the telephone. The telephone may be connected to the analogue e
Summary of the content on the page No. 5
CONTENTS ABOUT THIS GUIDE...........................................1 THINGS YOU SHOULD KNOW RECALL, FLASH AND HOOKFLASH ....................................2 C.O. LINES .................................................................................2 DISTINCTIVE RINGING...........................................................2 SYSTEM TONES .......................................................................3 SYSTEM ACCESS CODES.......................................................
Summary of the content on the page No. 6
CALL PROCESSING HOLDING CALLS .....................................................................6 HOLD RECALL..........................................................................6 RETRIEVING CALLS ON HOLD AT ANOTHER STATION................................................................6 CONSULTATION HOLD ..........................................................6 TRANSFERRING CALLS .........................................................7 TRANSFER WITH CAMP-ON..................
Summary of the content on the page No. 7
DIALLING FEATURES SPEED DIALLING ...................................................................11 PROGRAMMING PERSONAL SPEED DIAL NUMBERS ...11 LAST NUMBER REDIAL........................................................11 SAVE NUMBER WITH REDIAL............................................13 PULSE TO TONE CHANGEOVER ........................................13 PAGING AND MESSAGING MAKING AN INTERNAL PAGE............................................13 MAKING AN EXTERNAL PAGE .............
Summary of the content on the page No. 8
CONVENIENCE FEATURES DO NOT DISTURB..................................................................16 ANSWERING THE DOORPHONE.........................................16 CALLING THE DOORPHONE ...............................................16 ACCOUNT CODES..................................................................16 FORCED ACCOUNT CODES.................................................17 APPOINTMENT REMINDER/ALARM..................................17 IN/OUT OF GROUP..................
Summary of the content on the page No. 9
ABOUT THIS GUIDE This guide provides instructions for using an industry-standard telephone—also known as a single line telephone (SLT)—with a Samsung DCS telephone system. A variety of SLTs from many different manufacturers are available. Check with your service and installation company to ensure proper operation with the DCS system to which your phone is con- nected. Please take the time to study this guide and to become familiar with the operation of your phone. Keep it handy. You
Summary of the content on the page No. 10
THINGS YOU SHOULD KNOW Lifting the handset on your phone provides DCS dial tone. To get an outside line from the telephone company, dial an access code (usually the digit 9 in the UK). Check with your system administrator if you are not sure of this code. To call another station in your sys- tem, simply dial its extension number. See also System Access Codes, below. RECALL, FLASH and HOOKFLASH Throughout this guide, you will see references to the Recall key. This key is required for f
Summary of the content on the page No. 11
SYSTEM TONES The system provides several tones to assist you. Some of these tones are already familiar to you. Dial Tone—A steady tone that indicates you can begin dialling. Ringback Tone—Indicates the station you dialled is ringing. Busy Tone—Indicates the station you dialled is busy. DND/No More Calls Tone —Fast busy tone indicates the station you dialled is in Do Not Disturb mode or cannot receive any more calls. Transfer/Conference Tone—Indicates your call is being held and
Summary of the content on the page No. 12
EXTERNAL CALLS MAKING AN EXTERNAL CALL 1. Lift the handset and listen for internal dial tone. 2. Dial a C.O. line or line group access code. 3. Listen for external dial tone and dial the telephone number. 4. Finish the call by replacing the handset. If your system is programmed to require an authorisation code before making a call: 1. Dial ∗∗∗∗ and a valid code. You will hear transfer tone. 2. Press Recall and select a C.O. line. If your system is programmed to require an account code b
Summary of the content on the page No. 13
INTERNAL CALLS CALLING OTHER STATIONS 1. Lift the handset. 2. Dial the extension number or group number. 3. Wait for the party to answer. (If you hear several brief tone bursts instead of ringback tone, the station you called is a digital keyset set for Voice Announce or Auto Answer. Begin speaking immediately after the tone.) 4. Finish the call by replacing the handset. ANSWERING INTERNAL CALLS 1. Lift the handset and you are automatically connected to the ringing call. 2. Finish th
Summary of the content on the page No. 14
CALL PROCESSING HOLDING CALLS When you are connected to any call: Press Recall, listen for transfer tone and dial 11. The call will now be on hold. You may now make or receive a second call. To take the caller off hold: Lift the handset and dial 11. You are now reconnected to the call and can resume your conversation. NOTE: You can put only one call on hold at a time. HOLD RECALL If you leave a call on hold longer than the preprogrammed hold timer, it will recall your station. When
Summary of the content on the page No. 15
TRANSFERRING CALLS Transfer is used to send any call to another extension in one of two ways. You can perform a ‘screened’ transfer by informing the other extension who is calling or you can perform a blind (‘unscreened’) transfer without notification. 1. Press Recall to receive transfer dial tone and then dial an extension number. Your call is automatically put on transfer hold. 2. Hang up when you hear ringing—OR—wait for the party to answer and advise the party of the call and then han
Summary of the content on the page No. 16
SETTING UP A CONFERENCE You may conference up to five parties (you and four others) in any combination of exter- nal lines and internal stations, in any order. 1. While you are engaged in a conversation, press Recall, listen for transfer tone and dial 46. You will receive conference tone. 2. Make another call, either internal or external, then press Recall and listen for con- ference tone. 3. Repeat step 2 to add all the parties you require. 4. When all parties are added, press Recall to s
Summary of the content on the page No. 17
FORWARD BUSY To forward calls to another station or group when you are already on a call: 1. Lift the handset and dial 602 plus the extension or group number. 2. When you hear confirmation tone, hang up. To cancel Forward Busy, lift the handset and dial 600—OR—dial another call forwarding code (e.g., 604). FORWARD NO ANSWER To forward calls to another station or group when you do not answer: 1. Lift the handset and dial 603 plus the extension or group number. 2. When you hear confirmat
Summary of the content on the page No. 18
FORWARD TO EXTERNAL NUMBER When you want to forward all your calls to an external number: 1. Lift the handset and dial 15 followed by 102. 2. Dial 5. 3. Dial the trunk or trunk group access code (usually 9) followed by the external num- ber that you want calls to forward to. 4. Replace the handset. To cancel External Call Forward, lift the handset and dial 600—OR—dial another call forwarding code (e.g., 601). STATION CALL PICKUP To pick up (answer) a call ringing at another station:
Summary of the content on the page No. 19
DIALLING FEATURES SPEED DIALLING You can dial a preprogrammed telephone number stored in the system-wide speed dial list of numbers (see note) or from your personal list of numbers (00–49). 1. Lift the handset and dial 16. 2. Dial the 2-digit personal speed dial number, or the 3-digit system speed dial num- ber. The telephone number is automatically dialled for you. NOTE: System speed dial numbers for each system type are: DCS and DCS Compact II=500–999; DCS 816=500–799; DCS 408 and 4
Summary of the content on the page No. 20
SAVE NUMBER WITH REDIAL To save the external number you have just dialled for later use: Before hanging up, press Recall, listen for confirmation tone and dial 17. To redial this saved number at any time: Lift the handset and dial 17. This will dial the number for you. This telephone number is stored in memory until you save another. The new number will be saved and the previous number will be erased. NOTE: This feature does not apply to internal calls. PULSE TO TONE CHANGEOVER When
