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User Guide
®
for the SoundPoint IP 650
SIP 2.0
November, 2006 Edition
1725-12640-001 Rev. A
SIP 2.0
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Trademark Information Polycom®, the Polycom logo design, SoundPoint® IP, SoundStation®, SoundStation VTX 1000®, ViaVideo®, ViewStation®, and Vortex® are registered trademarks of Polycom, Inc. Conference Composer™, Global Management System™, ImageShare™, Instructor RP™, iPower™, MGC™, PathNavigator™, People+Content™, PowerCam™, 2 Pro-Motion™, QSX™, ReadiManager™, Siren™, StereoSurround™, V IU™, Visual Concert™, VS4000™, VSX™, and the industrial design of SoundStation are trademarks of Polycom
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About This Guide Thank you for choosing the SoundPoint IP 650 SIP, a full-duplex, hands-free phone. This unit provides business telephony features and functions such as multiple call appearances, call hold, transfer, and conference over an IP network. In this User Guide, you will find everything you need to quickly use your new phone. Be sure to verify with your system administrator that your network is prepared for configuring your SoundPoint IP 650 SIP phone. As well, be sure to read the
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User Guide SoundPoint IP 650 iv
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Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v 1 Getting Started with Your SoundPoint IP 650 SIP Phone . . . 1–1 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Assembling Your SoundPoint IP 650 SIP Phone . . . . . . . . . . . . . . . . . . . . . 1–3 Connecting Network and Power Sou
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User Guide SoundPoint IP 650 Managing Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–15 Distinguishing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–15 Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16 Diverting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16 System Customizations . . . . . . . .
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Contents Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 Assigning Speed Dial Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 Using the Busy Lamp Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8 6 Troubleshooting Your SoundPoint IP 650 SIP Phone . . . . . . 6–1 Power and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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User Guide SoundPoint IP 650 viii
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1 Getting Started with Your SoundPoint IP 650 SIP Phone This chapter provides basic installation instructions and information for obtaining the best performance with the SoundPoint IP 650 SIP phone. The SoundPoint IP 650 provides a powerful, yet flexible IP communications solution, delivering excellent voice quality. The high-resolution graphic display supplies content for call information, multiple languages, directory access, and system status. The SoundPoint IP 650 supports advanced fun
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Getting Started with Your SoundPoint IP 650 SIP Phone • Phone Base • Network / Power Cable • Quick Start Guide and registration card Check this list before installation to ensure that you have received each item. If you are missing any items, contact your system administrator. Assembling Your SoundPoint IP 650 SIP Phone This section describes how to assemble your SoundPoint IP 650 SIP phone: • Connect network and power source • Connect handset and headset (optional) • Attach phone base If your
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User Guide SoundPoint IP 650 Connecting Network and Power Source You have two options for network and power source connections. Your system administrator will advise you on which one to use. You can use one of the following methods: • AC power • Power over Ethernet (PoE) AC Power To connect the AC power: 1. Connect the supplied network cable between the LAN jack on the phone and the LAN port on the wall or hub/switch device port. 2. Connect the DC plug on the power adapter to the DC 24V jack
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Getting Started with Your SoundPoint IP 650 SIP Phone Features of Your SoundPoint IP 650 SIP Phone 1 13 15 2 14 17 16 12 3 Directories Menu 10 Services Messages 3 ABC DEF Conference 1 2 3 Do Not Disturb GHI JKL MNO Transfer 4 5 6 4 9 Redial PQRS TUV WXYZ 5 7 7 8 9 11 Hold OPER 0 6 8 The features of the SoundPoint IP 650 SIP are: 1. Message Waiting Indicator—This will alert you to incoming calls, new messages, and other events. 2. Display Control Keys—Use , , , and (arrow keys) to scroll thro
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User Guide SoundPoint IP 650 Transfer — —Transfer of current call to third party. Redial — —Dials most recently dialed party. Menu — —Access local (your phone) and global (your organization) features. Messages — —Receive text and voice messages. — —Cancels ringing and directs incoming calls to your Voice Mail (if supported). 4. Microphone Mute —Mutes audio transmission locally during calls. 5.Headset —Allows you to place and receive calls through an optionally connected headset. 6. Hands-fre
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Getting Started with Your SoundPoint IP 650 SIP Phone 15. Line Indicators—Individual multi-color LEDs display the dynamic call state and remote user status (busy lamp field (BLF) and presence). The mapping is: — Solid green—An active call is in progress. — Fast flashing green—There is an Incoming (ringing) call. — Flashing green—The call is on hold. — Solid red—The line is busy remotely (shared lines). 16. Line Keys —Use these keys to activate up to six lines or speed dials that can be assig
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User Guide SoundPoint IP 650 17. Graphic Display—Shows information about calls, messages, soft keys, time, date, and other relevant data. — Caller display information—first party, second party, number of calls — Information display line (in order of precedence highest to lowest) • Popup text (like network errors) • Missed call text or second incoming caller display • Do Not Disturb text • Prompt text (like “Enter number”) • Time and date text (if idle display is not used for time/date display)
