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®
SoundPoint IP 600 for SIP
USER GUIDE
Sel
Forward
Del
Conference
Transfer
Menu
Call Lists
Voice Mail
1 2 3
Speed Dial
ABC DEF
Do Not Disturb
Time & Date 4 5 6
GHI JKL MNO
Redial
7 8 9 Hold
PQRS TUV WXYZ
0 #
*
OPER
User Guide
®
SoundPoint IP 600 for SIP
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Contents Introduction ............................................... 1 Parts List ................................................... 1 ® Installing SoundPoint IP 600 SIP .................. 2 Connecting Network and Power Source .............................2 Connecting the Handset and Optional Headset...................3 Attaching the Base...........................................................3 Features .................................................... 4 Key Descriptions ...............
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VoiceMail and Voice and Text Messaging.........................14 Distinctive Ringing / Call Treatment .................................15 Presence / Status / Buddy Lists........................................16 Instant Messaging..........................................................17 Multilingual Support (Localization) ...................................17 Phone Reboot................................................................17 Troubleshooting ........................................
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Introduction ® Thank you for choosing SoundPoint Be sure to verify with your System Ad- IP 600 SIP, a full-duplex, handsfree tele- ministrator that your network is prepared ® phone running the industry standard Ses- for configuring your SoundPoint IP 600 sion Initiation Protocol (SIP). This unit SIP telephone or consult the Administra- ® provides business telephony features and tor Guide SoundPoint IP SIP for more functions such as Multiple Call Appear- information. As well, be sure to read
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® Installing SoundPoint IP 600 SIP ® This section provides basic installation The SoundPoint IP 600 SIP User Guide instructions and information for obtaining includes regulatory compliance infor- the best performance with the SoundPoint mation that your System Administrator ® IP 600 SIP telephone. If you require should review and can also be found at additional information or assistance with http://www.polycom.com. your new telephone, please contact your System Administrator. Connecting
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Connecting the Handset and Optional Headset 1. Connect the short, straight end of the telephone cord to the handset and the corresponding longer straight end of the cord to (Optional) the handset jack on the back of the telephone. 2. Connect the headset (optional accessory) to the headset jack on the back of the telephone. For a list of compatible headsets, go to: http://eknowledge.polycom.com and follow the “Knowledge base” link. Attaching the Base 1. Place all cords in the recessed
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Features Line Indicators Individual multi-color LEDs display a dynamic call state. Display Control Keys Line/Speed Dial Keys Use the arrow keys Use these keys to activate to scroll through the up to six lines or speed displayed information. Sel dials that can be assigned to your telephone. Del Feature Keys Menu Directories Access important features Soft Keys Messages Services using these keys. ABC DEF The screen will display 1 2 3 1 2 3 Do Not Disturb Conference ABC DEF labels for t
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Key Descriptions Feature Key Description Allows for handsfree communication during calls. Sel Sel Sel Sel Sel Sel Mutes audio transmission locally during calls. D De ell Sel Directories Allows users to place and receive calls through an optionally con Sel - Sel Sel S Se el l Del Del D De ell nected headset. Directories Directories Sel Sel S Se el l Services S Se el l Menu Sel Services Line or Speed Dial keys with LED indicators. Call Lists D De ell Services D De ell D De ell Directories Menu Dir
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® Using SoundPoint IP 600 SIP Placing a Call Using the Handset: 1. To obtain dial tone, pick up the handset. 2. Dial the desired number. During a call, users can alternate S Se el l between handset, headset, or OR handsfree modes by pressing the † Dial by SIP URL/IP address : or keys. D De el l S Se el l C Do irn ef c e tr o e rn ie cs e • After obtaining dial tone, press Name • Enter URL or IP (press * for “.” and # Services Menu for “@”) D De el l Call Lists D Co irn ef c e tr
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S Se el l D De el l C Do irn ef c e tr o e rn ie cs e Answering a Call Services Using the Handset: Menu Call Lists Incoming calls may be Pick up the handset. ABC DEF Messages 1 2 3 1 2 3 ignored by pressing the Buddy Status ABC DEF Do Not Disturb Reject soft key or GHI JKL MNO Using Handsfree Speakerphone Mode: My Status 4 5 6 4 5 6 during ringing. GHI JKL MNO Press , or with the handset on hook press the line PQRS TUV WXYZ S Se el l Redial key with the active indicator, or the Answer sof
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SelSel DelDel Dire D cit ro er cit eo sries MeM nu enu SerS vie cre vs ices MeM sse as g se as ges ABCABC DEFDEF S Se el l 11 22 33 1 2 3 1 2 3 Gener Con C fe or n e fn ec re eal K nce ey Use Do N Do o tN D oit s t D uir sb turb ABC DEF ABC DEF GHI GHI JKL JKL MNO MNO To na Trvig aT nr sa fe nr sfeate through menus and to enter data, r 44 55 66 44 55 66 GHI GHI JKL JKL MN M ONO these are useful tips: Sel PQRS PQRS TUVTUV WXYW Z XYZ Red R ia eldial 7 8 9 Hold 7 8 9 Hold D De el l 77 88 99 D Co ir
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S Se el l D De el l D Co irn ef c e tr o e rn ie cs e S Se el l Ending a Call Services Press the line key or the EndCall soft key. Replace the handset, or press Menu if in S Se el l Call Lists Handsfree Mode, or if in Headset OR D De el l ABC DEF Messages C Do irn ef c e tr o e rn ie cs e Mode. 1 2 3 1 2 3 Buddy Status S Se el l ABC DEF Do Not Disturb GHI JKL MNO Services D De el l My Status 4 5 6 4 5 6 C Do irn ef c e tr o e rn ie cs e Redial Menu GHI JKL MNO PQRS TUV WXYZ Call Lists Redial
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Time and Date S Se el l Time and Date is clearly displayed on the 2. Select Settings followed by Clock. ® SoundPoint IP 600 SIP telephone. (Accu- S Se el l 3. Select from Clock Date or Clock racy is maintained through server control.) Time or Clock Order. Contact your System Administrator if either D De el l C Co on nf fe er re en nc ce e 4. Scroll through the options via the S Se el l time or date is incorrect. Users have control D De el l C Co on nf fe er re en nc ce e up and down arro
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Call Lists S Se el l A local list of calls missed, received, and For additional choices, press More fol- placed is maintained by the telephone (up to lowed by: 100 for each). 4. Info to view information about the D De el l Press C Do irn ef c e tr o e rn ie cs e followed by Missed, call. Received, or Placed Calls as desired. Call 5. Save to store the contact to the information will be displayed. From this Services Contact Directory. Menu screen: Call Lists 6. Clear to delete the call fr
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To send a text message to a contact from 2. See Voicemail and Voice the Contact Directory menu: and Text Messaging for further details. 1. Press the More soft key and then press InstMsg. Speed Dial Pre-assigned numbers can be associated An additional speed dial key for Joe can be with line keys for rapid automated dialing. added to the previous example as follows: Speed Dial entries are consecutively placed S Se el l 5. Repeat steps 1 and 2 for Joe’s con- next to assigned line keys on the
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Multiple Lines ® SoundPoint IP 600 SIP can support up to six lines, each associated with its own line key. Sel Lines can be configured for local Directory Numbers (DNs), such as your main extension and Del private or shared lines or for Speed Dial shortcuts Menu Directories for outbound dialing. Services Messages ABC DEF 1 2 3 1 2 3 Typically, the top-most line key is reserved for Conference Do Not Disturb ABC DEF GHI JKL MNO the principle directory number of the telephone. Transfer 4 5
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Shared Lines ** The telephone supports shared lines . A shared line is indicated by a different line icon. In the diagram, the first line is private and the second line is shared. If two Sel telephones share a line, an incoming call to that number will cause both telephones Del to ring. The call can be answered on either telephone but not both. Directories Menu Services Messages If a shared line is in use on one of the tele- ABC DEF ** 1 2 3 1 2 3 ConferShar ence ed lines are an option
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S Se el l D De el l C Do irn ef c e tr o e rn ie cs e Services Menu 6. Press the Select soft key to choose To listen to voice messages: Call Lists from various pre-scripted short mes ABC DEF - Messages 1. Press . 1 2 3 1 2 3 sages, Buddy Status *, † ABC DEF 2. Select Message Center . Do Not Disturb OR GHI JKL MNO 3. (Optional) If multiple lines are in My Status 4 5 6 4 5 6 Press Edit to compose a custom use, select from which line mes- GHI JKL MNO message. Use dialpad keys to cycle PQRS T
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S Se el l D De el l C Do irn ef c e tr o e rn ie cs e Presence / Status / Buddy Lists The telephone combines interactive message To view and change Presence settings: Services services and status monitoring to comple- Menu 1. Press and select Pres- ment a traditional messaging application Call Lists ence. such as email. ABC DEF Messages 1 2 3 2. Choose My Status to change your 1 2 3 Buddy Status Live interaction within a pool of telephones ABC DEF own status (online, busy, etc.). This Do
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Instant Messaging See Voicemail and Voice and Text Messaging. S Se el l S Se el l Multilingual Support (Localization) Many languages and call progress tones are D De el l Call progress tones are changed automat- D Co irn ef c e tr o e rn ie cs e supported by the telephone. ically when the language is changed, but the user can manually select a dif D De el l ferent To change language: Services C Do irn ef c e tr o e rn ie cs e set of tones. Menu 1. Press and select Settings. To change call
