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®
3DQDVRQLF
User Guide
Section 750
Key Telephone
User Guide
ICX (International)
Version 3.5
Issued March, 1999
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The contents of this manual are subject to change without notice and do not constitute a commitment on the part of Matsushita Communication Industrial Co. Ltd (MCI). Every effort has been made to ensure the accuracy of this document. However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accura- cy of printed material after the date of publication, nor can it accept responsibility for errors or omissions. Panasonic will update and revise this document as n
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CONTENTS Chapter 1. Contents 3 Chapter 2. Preface 7 How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 What This Manual Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Notation Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Checking Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Chapter 6. Handling Incoming Calls 43 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Using Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Transferring Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Using Timed Reminders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Caller ID Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Call Log Operation for a Small-display Phones . . . . . . . . . . . . . . . . . . . . . . . . . 70 Call Log Format for the Large-Display
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Contents This page intentionally left blank. 6 ICX (International), issued March 1999 ICX-35-750
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PREFACE The Key Telephone User Guide is for anyone who uses a Panasonic digital telephone in conjunction with the Panasonic ICX. The ICX is a telephone system that provides you with a powerful set of features for handling calls. This manual provides an overview of the following digital phones and offers detailed information about using the features provided by the ICX: Hong Kong/ U.K. Other • 12 key-Standard VB-D411UK • 12 key-Speakerphone VB-44221 • 12 key-Display Speakerphone VB-D411DSUK V
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Notation Used • Chapter 3, “Placing Outside Calls” - Provides procedures for making outside calls. • Chapter 4, “Handling Incoming Calls” - Provides several procedures for answering calls. • Chapter 5, “Communicating Within Your Office” - Provides procedures for handling internal calls. • Chapter 6, “Using Additional Features” - Provides procedures for using additional features. • Appendix A, “Dial Code List.” - Provides a list of dial codes used for programming FF keys. • Appendix B, “Cus
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1. UNDERSTANDING YOUR PHONE The following information in this chapter will familiarize you with your Panasonic digital phone and enable you to effectively use its call-handling features: • Non-Display Phones (page 9) • Small-Display Phones (page 11) • Large-Display Phones (page 15) • Using Variable Mode (page 14) • Changing the Default Display (pages 13 and 17) • Understanding Display Information (pages 13 and 18). NON-DISPLAY PHONES Non-display phones do not have a Liquid Crystal Display (LC
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1. Understanding Your Phone Table 1. Non-display phone features # Feature Description 1 Message Waiting Indicator Indicates that you have a message. PROG Key Used to program Flexible Function (FF) and one- 2 touch keys, to adjust ringer volume, and to send a flash signal. Depending on the setup of your sys- tem, may also be used to transfer calls. CONF Key Used to establish conference calls and to check FF 3 key and one-touch features. One-Touch Keys Used to make outside calls or to access s
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1. Understanding Your Phone SMALL-DISPLAY PHONES Small-display phones have a display containing two lines of text. Table 2 on page 11 describes the features (1-22 below) that are typical of small-display phones. Figure 2. Small-display phone 4 5 6 02'( (1' 47 129 7XH 3;=57 7 4:6 6DQG\ 8 352* 9 &21) : ; 55 < '1'2&) $%& '() )/25 4 5 6 43 47 ,17 *+, -./ 012 5(',$/ 7 8 9 44 48 0,& 356 789 :;< 0(025< : ; < 45 49 23(5 2122)) 3 - 46 4: 4; /,1( 92/80( +2/' 4< 53 54 Table 2. Small-display phone featur
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1. Understanding Your Phone # Feature Description 5 Soft Keys Used to select speed dial directories or numbers. PROG Key Used to program Flexible Function (FF) and one- 6 touch keys, to adjust ringer volume, and to send a flash signal. Depending on the setup of your sys- tem, may also be used to transfer calls. CONF Key Used to establish conference calls and to check FF 7 key and one-touch features. One-Touch Keys Used to make outside calls or to access system fea- 8 tures. Flexible Function
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1. Understanding Your Phone Changing the Default Display The MODE key enables you to change the software mode of the display from Default Mode (i.e., time and date) to Directory Mode (i.e., System Speed Dial [SSD], Personal Speed Dial [PSD], or Extension directories). The END key enables you to return the display to Default Mode. While in Directory Mode, the soft keys enable you to view either the SSD, PSD, or Extension directories. After selecting the desired directory, the soft keys also
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1. Understanding Your Phone Figure 4. Messages received for small-display phone ###4:#####0$5#######:H #######G#######43 # =67 Number of Person that 06* &DUWHU messages left the first message Figure 5. Reminder alarm for small-display phone ###4:#####0$5#######:H #######G#######43 # =67 Alarm Alarm time $ODUP#####45=6330 indicator Figure 6. Incoming outside call for small-display phone Incoming outside Outside line &36 ,1&0#&2 call number 446 %UDQG\ Figure 7. Outside call in progress
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1. Understanding Your Phone 2. Press the Variable Mode Key. 3. Replace the handset or press the ON/OFF key. To use Variable Mode on a small-display phone 1. After turning Variable Mode on, the display will reflect the programmed features during an intercom call, trunk dial tone, trunk call, or after dialling a busy extension. 2. Press the > or < key next to the desired feature. LARGE-DISPLAY PHONES Large-display phones are distinguished by their large displays. Table 3 on page 16 descr
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1. Understanding Your Phone Table 3. Large-display phone features # Feature Description 1 Message Waiting Indicator Indicates that you have a message. Display Displays information about the phone’s status, 2 menus, and dialling directories. Soft Keys Used to select menus, directories, speed dial num- 3 bers, and to access call-handling features. 4 PROG Key Used to program FF and one-touch keys, to adjust ringer volume and to send a flash signal. Depending on the setup of your system, may als
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1. Understanding Your Phone # Feature Description 17 MEMORY Key Used to access speed dialling or enter account codes. ON/OFF Key Used to make a call without lifting the handset or to 18 turn the speaker on and off. 19 LINE Key Used to seize a free outside line. VOLUME Key Used to adjust level of tones, background music, 20 ringing, receiver volume, and display contrast. HOLD Key Used to hold calls, to retrieve held calls, and to 21 complete FF key programming. Microphone Used to talk to anot
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1. Understanding Your Phone Understanding Display Information Display information indicates the status of the phone. However, this information will vary depending on how the phone is programmed and its status. Several of the more common displays are illustrated below. Figure 10. Idle condition for large-display phone (display default) ###4:######0$5########### :H ###G ########43 # =67 Extension %UDQG\ User name 446 3(5621$/#',$/ 6<67(0#',$/ (;7(16,21 )81&7,21#6<67(0 )81&7,21#(;7 Figure 11.
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1. Understanding Your Phone Figure 13. Incoming outside call for large-display phone Incoming outside Outside line ,1&0#&2 &36 call number 446 #%UDQG\ 3(5621$/#',$/ 6<67(0#',$/ (;7(16,21 )81&7,21#6<67(0 )81&7,21#(;7 Figure 14. Outside call in progress for large-display phone Call Outside call 2Q#/LQH 3·48 duration in progress #446###########################%UDQG\ 3(5621$/#',$/ 6<67(0#',$/ (;7(16,21 )81&7,21#6<67(0 )81&7,21#(;7 Figure 15. Intercom calling in use for large-display phone Ca
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