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User Guide
SIP Cordless Phone
Model No. KX-TGP500
Model No. KX-TGP550
Model shown is KX-TGP500.
Model shown is KX-TGP550.
Thank you for purchasing a Panasonic product.
You can configure some of the features of this unit through the Web user interface. See
“Programming through the Web user interface”, page 40.
Please read this guide before using the unit and save it for future reference.
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Table of Contents Introduction Y Phonebook using the Handset About this guide . . . . . . . . . . . . . . . . . . . . . . . . . 4 Using the phonebook . . . . . . . . . . . . . . . . . . . . 20 Model composition . . . . . . . . . . . . . . . . . . . . . . . 4 Adding entries. . . . . . . . . . . . . . . . . . . . . . . . . . 20 About the Web user interface . . . . . . . . . . . . . . . 4 Finding and calling a phonebook entry. . . . . . . 20 Emergency calls . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Voice mail service . . . . . . . . . . . . . . . . . . . . . . . 44 Intercom Features Intercom features between handsets . . . . . . . . 45 Intercom features between the handset and base unit (KX-TGP550 only) . . . . . . . . . . . . . . . . . . . 46 Handset locator. . . . . . . . . . . . . . . . . . . . . . . . . 47 Useful Information Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Introduction About this guide This guide explains how to operate and customize KX-TGP500/KX-TGP550. Please be sure your network is configured for KX-TGP500/KX-TGP550. Contact your administrator about the network settings and available features. Model composition ■ KX-TGP500 series ■ KX-TGP550 series Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGP500 series KX-TGP500 KX-TGP500 KX-TPA50 1 KX-TGP550 series KX-TGP550 KX-TGP550 KX-TPA50 1 Feature differences Intercom Making or
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Introduction Emergency calls All lines including unassigned lines are available for emergency calls if the phone numbers are configured in the Web user interface. Availability depends on your phone system. Contact your administrator for further information. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number *1 Rechargeable HHR-4DPA batteries L To order, please call 1-800-332-5368 or visit http://www.panasonic.com/b
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Getting Started ■ Control type A Soft keys Controls (Handset) The handset features 2 soft keys and a joystick. By pressing a soft key, or by pressing the center A of the joystick, you can select the feature shown G directly above it on the display. B Joystick By pushing the joystick ({^}, {V}, {<}, or {>}) repeatedly, you can: H – scroll through (up, down, left, or right) various lists or items B – adjust the receiver or speaker volume (up or down) while talking I C L As all multiple items
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Getting Started pre-recorded announcement, for example. KX-TGP550 Repeat as needed to create longer pauses. *2 Your phone system needs to support voice mail. Contact your administrator for further E information. D F Navigator key/volume key ABC GHI J {^} {<}{>} {V} ■ Scrolling through lists or items By pressing this key ({^}, {V}, {<}, or {>}) repeatedly, you can scroll through (up, down, K left, or right) various lists or items. ■ Adjusting the volume L By pressing this key ({^} or {V}) re
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Getting Started Understanding the indicators on the base unit STATUS indicator During the startup process you may notice that the STATUS indicator on the base unit is flashing. This indicates that the base unit is booting up with your phone system. You may find the following flash patterns helpful: Status Meaning Color Light pattern Green On L The base unit is connected to the Internet. The startup process is complete and you may now make and receive internet calls. Flashing L The base unit i
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Getting Started Item Meaning Handset status indicators ,! Handset 1 is in use. Available for: KX-TGP550 “1”–“6”: Handset “0”: Base unit (KX-TGP550 only) The handset status indicators on the base unit s The shared line is in use. (page show the status of each handset as follows: 14) Status Meaning t The line is now registering the VoIP server. Light off The handset is free. Line number (8 max.) Light on The handset is in use. L When receiving a call, the last 4 Flashing The handset is paging
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Getting Started – Push the joystick left to return to the previous Item Meaning screen. p Do not disturb (page 37) q Anonymous calls (Block Caller ID) (page 38) Initial settings 6 The line has received new voice mail messages. (page 44) Symbol meaning: ,! Handset 1 is in use. Symbol Meaning “1”–“6”: Handset Y Perform with the handset. s The shared line is in use. (page 18) : Perform with the base unit. t The line is now registering the Example: Handset: Push the VoIP server. {V}/{^}: “Off”
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Getting Started Y Handset 1 {LINE} (right soft key) 2 {V}/{^}: Select the desired line. L The display shows the current status of the line. See page 9 for details. L To select the line to make a call, press {C}. 3 {OFF} : Base unit Available for: KX-TGP550 1 {LINE STATUS} 2 {V}/{^}: Select the desired line. L The display shows the current status of the line. See page 9 for details. L To select the line to make a call, lift the corded handset. 3 {EXIT} 11
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Y Making and Answering Calls using the Handset Making calls Making a call using the redial list 1 Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. The last 10 phone numbers dialed are stored in the 2 Press {CALL} or {C}. redial list (each 32 digits max.). L The unit selects the default line configured 1 {REDIAL} by your administrator. 2 {V}/{^}: Select the desired phone number. L You can also select the line manually as 3 {C}/{s} follows: L If {s} is pressed a
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Y Making and Answering Calls using the Handset Answering calls Temporary handset ringer off When a call is being received, the ringer indicator on the handset flashes rapidly. The last 4 digits of While the handset is ringing for a call, you can turn the line number on which the call is being received the ringer off temporarily by pressing {~}. are displayed. 1 Lift the handset and press {CALL}, {C}, or {s} when the unit rings. L You can also answer the call by pressing Hold any dial key
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Y Making and Answering Calls using the Handset Call waiting Transferring calls to an This feature allows you to receive calls while you are already talking on the phone. If you receive a outside party call while on the phone, the 2nd caller’s Outside calls can be transferred to an outside information is displayed on the handset that is in party. To transfer outside calls to another unit, see use after you hear the interrupt tone (page 28). “Transferring calls”, page 45, 47. The feature d
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Y Making and Answering Calls using the Handset Conference calls Multiple people can establish a conference call. 1 During an outside call, press {MENU}. 2 {V}/{^}: “Conference” i {SELECT} 3 Dial the phone number. L To correct the number, press {CANCEL} to clear the number and enter again. 4 Wait for the paged party to answer. L If the paged party does not answer, press {CANCEL} 2 times to return to the outside call. 5 {CONF} L If you want to add a new party to the conference, perform from st
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: Making and Answering Calls using the Base Unit (KX-TGP550 only) Note: L For best performance, use the speakerphone in Making calls a quiet environment. L To switch to the receiver, lift the corded handset. 1 Dial the phone number. L To correct a digit, press {CLEAR}. 2 Lift the corded handset. L The unit selects the default line configured Off-hook monitor by your administrator. L You can also select the line manually as You can let other people in the room listen to a follows: conversation
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: Making and Answering Calls using the Base Unit (KX-TGP550 only) Editing/erasing/storing a Adjusting the base unit number in the redial list ringer volume 1 {REDIAL} ■ While the base unit is ringing for an incoming call: 2 {V}/{^}: Select the desired phone number. i Press {^} or {V} repeatedly to select the desired {MENU} volume. 3 Proceed with the desired operation. ■ Programming the volume beforehand: ■ Editing a number before calling: 1 {MENU} (middle soft key) i {V}/{^}: “Edit and Call
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: Making and Answering Calls using the Base Unit (KX-TGP550 only) 2 Dial the phone number. Sharing line numbers among multiple base 3 Proceed with the desired operation. units ■ When you are using the corded handset: If you have multiple base units, shared line Lift the corded handset. number(s) may be assigned to selected units by ■ When you are using the speakerphone: your administrator. While the shared line is being Press {SP-PHONE}. used by other units, s is displayed when viewing the
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: Making and Answering Calls using the Base Unit (KX-TGP550 only) Note: L In step 3, you can dial the phone number from the phonebook: {C} i {V}/{^}: Select the desired entry. i {CALL} Conference calls Multiple people can establish a conference call. 1 During an outside call, press {MENU}. 2 {V}/{^}: “Conference” i {SELECT} 3 Dial the phone number. L To correct the number, press {CANCEL} to clear the number and enter again. 4 Wait for the paged party to answer. L If the paged party does not
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Y Phonebook using the Handset Key Character Using the phonebook {5} JK L 5 jk l 5 The phonebook allows you to make calls without {6} MN O 6 having to dial manually. You can add 100 names mn o 6 and phone numbers to the phonebook. {7} PQ R S 7 pq r s 7 {8} TU V 8 Adding entries tu v 8 1 {MENU} (center of joystick) {9} WX Y Z 9 2 {V}/{^}: “Phonebook” i {SELECT} w x yz9 3 {ADD} {0} Space 0 {#} # 4 Enter the party’s name (16 characters max.). i {OK} L To enter another character that is located on
