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Panasonic Panasonic Panasonic Panasonic
STATION ® ® ® ®
USER
GUIDE
Digital Business System
44-Series Key Telephones
Please read these instructions completely before using this unit.
(Supports DBS, and 824)
Section 755
Issued April 2000
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The contents of this manual are subject to change without notice and do not constitute a commitment on the part of Panasonic Telecommunication Systems Company (PTSC). Every effort has been made to ensure the accuracy of this document. However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication nor can it accept responsibility for errors or omissions. Panasonic will update and revise this document a
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Preface Preface The Station User Guide is for anyone who uses a Panasonic 44-Series digital telephone in conjunction with the Panasonic DBS. The DBS (Digital Business System) is a telephone system that provides you with a powerful set of features for handling calls. This manual provides an overview of the following digital phones and offers detailed information about using the features provided by the DBS: VB-42210 - 16 key standard phone VB-44211 - 16 key speakerphone VB-44220 - 22 k
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Preface Chapter and Title Description Chapter 4, “Answering Calls” Provides several procedures for answer- ing calls. Chapter 5, “Communicating Within Provides procedures for handling inter- Your Office” nal calls. Chapter 6, “Using Additional Features” Provides procedures for using advanced features. Appendix A, “Dial Code List” Provides a list of dial codes used for programming FF keys. Notation Used This manual uses the following conventions: References to chapters and sections are enclos
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Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i 1. Understanding Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . 17 Non-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Small-Display Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Using the Soft Keys on a Small-Display
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Contents Auto-Repeat Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 Saving and Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 4. Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443 Picking Up Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444 Holding Calls . . . . . . . . . . . . . . . . . . . . .
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Contents Making an Announcement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559 Answering an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560 Transferring Calls with an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 561 Breaking Into a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 561 6. Using Additional Features. . . . . . . . . . . . . .
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Contents 6 Issued April 2000
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1. Understanding Your Phone 1. Understanding Your Phone Becoming familiar with your Panasonic 44-Series digital phone will enable you to effectively use its call-handling features. Note: Some features may not be available on your phone. For instance, the following features of 44-Series phones require DBS software version CPC- AII/B v. 8.0 or higher, CPC-S/M, v. 2.0 or higher, or CPC-EX v. 1.0 or higher. Handset Mute Off-hook Monitor Separate speaker volumes for internal vs. CO call Sof
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1. Understanding Your Phone Non-Display Phones Non-display phones, such as the model shown in Figure 1, do not have an LCD display. Table 1 on page 9 describes the features that are typical of non- display phones. Figure 1. Non-display 44-Series phone 1 PROG 2 CONF 3 4 18 DIGITAL BUSINESS SYSTEM 5 DND/CF ABC DEF REDIAL 1 2 3 6 10 MUTE GHI JKL MNO MUTE 6 4 5 7 11 PRS TUV WXY EXT AUTO 7 8 9 8 12 OPER ON/OFF 0 * 9 13 14 FLASH VOLUME HOLD Speakerphone 15 16 17 8 Issued April 2000 DBS-32-755
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1. Understanding Your Phone Table 1. Non-display phone features # Feature Description 1 Message Waiting Indica- Indicates that you have a message. tor 2 PROG Key Used to program Flexible Function (FF) and one- touch keys and to adjust ringer volume. Depending on the setup of your system, may also be used to transfer calls. 3 CONF Key Used to establish conference calls, check FF key and one-touch features, and scroll through mes- sages. 4 One-Touch Keys Used to make outside calls or to ac
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1. Understanding Your Phone Small-Display Phones Small-display phones, such as the model in Figure 2, have a display containing two lines of text. Table 2 on page 11 describes the features that are typical of small-display phones. Note: Certain features of the small-display phone, such as items 3 -5 in Figure 2, require DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher. Figure 2. Small-display 44-Series phone 1 2 3 MODE END 08:24 Tue NOV
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1. Understanding Your Phone Table 2. Small-display phone features # Feature Description 1 Message Waiting Indica- Indicates that you have a message. tor 2 Display Displays information about the phone’s status, menus, dialing directories, and text message infor- mation. 3 Mode Key Used to change display modes from default to speed dial or extension directory mode. 4 End Key Used to exit directory mode and return display to default mode. 5 Soft Keys Used to select System Speed Dial or Persona
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1. Understanding Your Phone # Feature Description 21 Microphone Used to talk with another party without using the handset. 22 Speaker Outputs tones and voice at your extension. Using the Soft Keys on a Small-Display Phone Note: This feature requires DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher. The soft keys on the small-display phone allow you to change the software mode of the display from default (i.e., time and date) mode to direc
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1. Understanding Your Phone Using Speed Dial Directories MODE 1. Press the key one time. “SSD” and “PSD” appear on the second line of the display. System Speed Dial Personal Speed Dial 2. Select or by pressing the soft key next to the desired item. The first two numbers in the directory appear on the second line of the display. To display the next two numbers in the # directory, press the “ ” key. To display the previous two numbers, press * the “ ” key. Note: If a name has been assigned
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1. Understanding Your Phone Using Variable Mode on a Small-Display Phone Note: This feature requires DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher. Variable Mode allows you to use the soft keys on your small-display phone to execute programmed system features when your phone is in the following call states: during an intercom call during CO dial tone during a trunk call after dialing a busy extension ON/OFF *61 ON/OFF 1. Activa
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1. Understanding Your Phone Large-Display Phones Phones such as the model in Figure 5 are distinguished by their large displays. Table 3 on page 16 describes the features that are typical of large display phones. Note: Certain features of the large-display phone, such as the Message key, require DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher. Figure 5. Large-display 44-Series phone 1 02:28 Thu NOV 14 Langford S 173 2 PERSONALDIAL SYST
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1. Understanding Your Phone Table 3. Large-display phone features # Feature Description 1 Message Waiting Indica- Indicates that you have a message. tor 2 Display Displays information about the phone’s status, menus, dialing directories, and text message infor- mation. 3 Soft Keys Used to make outside calls or to access call-handling features. 4 MSG Key Used for Auto-CallBack to a telephone which has left a text message or to access voice messages. 5 CONF Key Used to establish conference cal
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1. Understanding Your Phone # Feature Description 20 VOLUME Key Used to adjust level of tones, background music, ringing, receiver volume, and display contrast. 21 HOLD Key Used to hold calls, to retrieve held calls, and to com- plete FF key programming. 22 Microphone Used to talk with another party without using the handset. 23 Speaker Outputs tones and voice at your extension. Using the Soft Keys on a Large-Display Phone The ten small keys located alongside the display on a large-display pho
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1. Understanding Your Phone Display Information Both large and small displays indicate the status of the phone. Display information will vary depending on how the phone is programmed and its status. Several of the more common displays are illustrated below. Figure 6. Idle condition (default display) Small Display 10:40 Wed MAR 17 User name Brandy 113 Extension Large Display 10:40 Wed MAR 17 User name Extension Brandy 113 PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION HELP Figure 7. Messages r
