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SIP USER and ADMINISTRATOR GUIDE
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NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to
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Table of Contents TABLE OF CONTENTS GETTING STARTED ................................................................................................. 1 SIP User Accounts and Passwords .....................................................................................1 SIP Administrative Mode .....................................................................................................1 About Your SIP Phone.............................................................................
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5235 IP Phone SIP User and Administrator Guide Dial by Number.............................................................................................................................. 14 Dial by Name................................................................................................................................. 14 Dial by SIP URL or IP Address ..................................................................................................... 14 Dial by Phone Book Entry
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Table of Contents Switch between Handset and Handsfree...................................................................................... 23 Switch between Handset and Headset ......................................................................................... 24 Switch between Headset and Handsfree...................................................................................... 24 Muting a Call.....................................................................................
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5235 IP Phone SIP User and Administrator Guide Global RSS Feed...............................................................................................................35 SPECIFICATIONS................................................................................................... 36 GLOSSARY............................................................................................................. 36 - iv -
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Getting Started Getting Started In SIP mode, the Mitel™ 5235 IP Phones manage their own call states and features. SIP uses the Internet to connect your phone to other SIP phones. To make a call you can dial by SIP URL or by IP address. You can also make calls to phones on the Public Switched Telephone Network (PSTN), or “regular”, phone network. If you have an account with a SIP Service Provider, you can also dial by a user ID (Identification) name or extension number. In SIP Enhanced mo
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5235 IP Phone SIP User and Administrator Guide For more key and feature information, see 5235 IP Phone Features on page 2 . 5235 IP Phone Features Each element is numbered according to the call-outs (e.g. ). Feature Function 1 Stylus Used to select options on the shutter screens 2 Ring Indicator Flashes to signal an incoming call 3 Speaker Provides sound for handsfree calls and background music 4 Touch Screen Provides a large, high-resolution viewing area that displays a set of
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Getting Started Call Encryption Indicator The 5235 IP Phone automatically provides Secure Real-time Transport Protocol (SRTP) voice encryption when connected to a phone that also supports SRTP. A “secured call” icon (closed padlock) appears on the display for encrypted calls, and for conference calls in which all connected parties support SRTP. An “unsecured call” icon (open padlock) appears on the display when the call connection is not secured (the connected party or parties do not supp
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5235 IP Phone SIP User and Administrator Guide Accessing Other Documentation To access other Mitel phone and peripheral documentation: 1. In your browser, go to www.mitel.com 2. Move your mouse pointer over Support, and then select Documentation Library. 3. From the drop-down list, select User Guides. - 4 -
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Customizing Your Phone Customizing Your Phone To customize and use your phone features, use either of the following two interfaces: • Superkey Menu Interface • Web Configuration Tool Superkey Menu Interface The fixed-function keys provide access most features on your phone. The phone’s Superkey menu interface provides access to additional features. To access the Superkey menu interface, press the Superkey softkey on your touch screen. Web Configuration Tool The Web Configuration Too
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5235 IP Phone SIP User and Administrator Guide Accessing the Web Configuration Tool To access the Web Configuration Tool: 1. On your phone’s touch screen, do the following to obtain your phone’s IP address: • Press Superkey. • Press the Line 1 (Prime Line) softkey. Your phone’s IP address appears. • Write down the IP address, and then press Superkey to return to the default display. 2. On your PC, launch your browser. 3. In your browser’s URL or Address field, enter your phone’s IP add
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Customizing Your Phone Using the Phone shutter The Phone shutter provides access to programmable keys and the main phone interface. You use the Phone shutter to use programmed keys and dial numbers. • Phone Display: Displays information about the received call. • Personal Softkeys: Keys that allow you to access specific call control features. These are default values are supplied by the software. • Programmable Keys: Keys that can be programmed to launch specific call control feat
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5235 IP Phone SIP User and Administrator Guide Using the Applications shutter The Applications shutter provides access to the available applications on the 5235 IP Phone. You launch the Applications shutter by: • Pressing the shutter label buttons ( ) or shutter label. You use the Applications shutter, to open the available applications. The Applications shutter provides the following elements: • Scroll Buttons ( ): used to navigate through application list. The applications open wit
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Customizing Your Phone • IP addresses • SIP URLs • User ID names. Letters correspond to those on the keypad, and characters to the table below. A flashing cursor indicates the position of the character you are entering. The cursor automatically advances after one second, or if you press a different keypad key. To enter letters and special characters: • Rapidly press the appropriate number key until the desired character appears on the display. To enter an uppercase letter: • Press (
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5235 IP Phone SIP User and Administrator Guide 4. Press YES. The phone rings. 5. Press (UP) or (DOWN) to adjust the volume to the desired level, and then press SAVE. SET RINGER VOLUME? appears. 6. Press NO. SET RINGER PITCH? appears. 7. Do one of the following: • To return to the main menu, press NO. • To return to the default display, press Superkey. Ringer Pitch Control To adjust the ringer pitch on your phone: 1. Press Superkey, and then press >> until SETTINGS & OPTIONS? appears
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Customizing Your Phone OR To adjust the display contrast using the Superkey softkey settings: 1. Press Superkey, and then press >> until SETTINGS & OPTIONS? appears. 2. Press OK, and then press Next until SETTING LCD CONTRAST AND BRIGHTNESS? appears. 3. Press OK. 4. Press the scroll buttons ( ) to adjust the brightness and contrast of your screen. If the arrow is disabled, you have adjusted the setting as far as possible in this direction. 5. Press the Save button. Display Language T
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5235 IP Phone SIP User and Administrator Guide Personal Keys Personal keys provide one-touch access to Speed Dial, Shared Lines, Call Logs, Headset, Phonebook, Do Not Disturb, Forwarding, PC Application, and Advisory Message features. You can program any Personal key as a Speed Dial key for one- touch dialing. You can also view, modify, or delete the information programmed on a Personal key. Note: You cannot change your Personal keys settings while on a call. For information about progra
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Customizing Your Phone for the Carrier. After pressing the Speed Dial number for the carrier, wait for connection to the Carrier. When connected, press the Speed Dial number for the party you are calling to send the DTMF (touchtone signals) to the Carrier. Note: If the Speed Dial number you want to program requires pauses (for example, if you normally dial a main number, wait for a prompt, and then dial an extension) you can program them into a Speed Dial key by entering a comma to represe
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5235 IP Phone SIP User and Administrator Guide Making and Answering Calls Making Calls You can make and receive calls using the handset, headset or handsfree speaker. You can dial by extension number or phone number, user ID name, or SIP URL or IP address. You can also dial a Call Logs or Phonebook entry. If you are registered with a SIP Service Provider and want to dial a “regular” phone number, your SIP Service Provider must provide access to the PSTN. To dial a SIP user name or exte
