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Mitel 5330/5340 IP Phones
User Guide
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NOTICE The information contained in this document is believed to be accurate in all respects but is not ® warranted by Mitel Networks™ Corporation (MITEL ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to
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Mitel 5330/5340 IP Phones - User Guide TABLE OF CONTENTS ABOUT YOUR PHONE ........................................................................................1 Ring/Message Indicators...........................................................................................................3 Tips For Your Comfort And Safety................................................................................. 4 Don't cradle the handset! .........................................................
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Mitel 5330/5340 IP Phones – User Guide Call Forwarding .......................................................................................................................20 Using Other Features .................................................................................................. 21 Account Codes ........................................................................................................................21 ACD........................................................
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Mitel 5330/5340 IP Phones - User Guide ABOUT YOUR PHONE ® The Mitel 5330 and 5340 IP Phones are full-feature, dual port, dual mode enterprise-class telephones that provide voice communication over an IP network. They both feature a large graphics display (160 x 320) and self-labeling keys. The 5330 IP Phone offers 24 programmable multi-function keys, and the 5340 IP Phone offers 48 programmable multi-function keys for one- touch feature access. Both phones provide ten fixed feature keys for
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Mitel 5330/5340 IP Phones – User Guide 2:39 28-SEP-06 Redial Messaging Line 6 Line 5 Line 4 Line 3 Line 2 100 Line 1 The 5340 IP Phone Elements of Your Phone Feature Function Display Provides a large, high-resolution viewing area that assists you in selecting and using phone features. Ring/Message Flashes to signal an incoming call and to indicate a message waiting in Indicator your voice mailbox. Volume, Speaker and Provide the following audio control capability: Mute Contr
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Mitel 5330/5340 IP Phones - User Guide Feature Function Fixed Function Keys Give you access to the following phone functions: (SETTINGS) : provides access to menus for your phone's additional features. (CANCEL) : ends a call when pressed during the call, and, when you are programming the phone, eliminates any input and returns to the previous menu level. (REDIAL) : calls the last number dialed. (HOLD) : places the current call on hold. (TRANS/CONF) : initiates a call tran
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Mitel 5330/5340 IP Phones – User Guide Tips For Your Comfort And Safety Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information. Protect your hearing Your phone has a control for adjusting the volume of the handset r
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Mitel 5330/5340 IP Phones - User Guide Using Your Default Phone Window And Keys The 5340 and 5330 IP Phone default phone windows and keys are shown and described below. The Phone window provides access to programmable keys and the main phone interface. Getting Started with Your Phone When you receive your phone, you need to program features and applications. 5330 and 5340 IP Phone Windows 5
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Mitel 5330/5340 IP Phones – User Guide 5330 and 5340 IP Phone Default Window and Keys Feature Function Softkeys Allow you to access specific call control features, which are context sensitive. These are non-programmable feature keys that are specific to the application or state of the set. The 5330 provides three softkeys and the 5340 provides six softkeys. Programmable Keys Launch specific call control features. Use the Settings application or a programmed Superkey to program these
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Mitel 5330/5340 IP Phones - User Guide USING YOUR PHONE APPLICATIONS Your 5330 and 5340 IP Phones provide applications and settings that simplify the use of your phone. The Applications window provides access to all the phone’s applications. To open an application, press the key beside the application name: • Applications List: Provides an onscreen access list of the applications available on your phone. For information about programming Applications, see Programming Applications on Yo
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Mitel 5330/5340 IP Phones – User Guide • Audio Feedback: This setting allows you to adjust the volume of the audio feedback and the error beeps as well as enable or disable the setting. • About 5330/5340 IP Phone: This screen displays firmware release information. Customizing Your Phone Specify User Information To specify the number displayed on the phone, see your Administrator. To edit the name displayed on the phone: 5330 Phone: 5340 Phone: 1. Press the key that you have programme
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Mitel 5330/5340 IP Phones - User Guide Specify Display Brightness and Contrast You can adjust the brightness and display contrast either via the phone volume controls (when the phone is idle) or via the Settings application. (On a 5330 IP Phone, you can only adjust the contrast, not the brightness.) To adjust the display contrast using the volume controls: • Repeatedly press (UP) or (DOWN). Note: You can use this method only when the phone is idle. If the phone is ringing, this acti
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Mitel 5330/5340 IP Phones – User Guide Adjust Ringer Volume and Pitch To adjust Ringer Volume while the phone is idle: 5330 Phone: 5340 Phone: 1. Press the key that you have programmed 1. Press the key that you have programmed as Superkey. as Superkey. 2. Press the No softkey until "Ringer Adjust?" 2. Press More until the Rng Adjust option appears. appears. 3. Press Ring Adjust 3. Press Ringer Vol. 4. Press No. 4. Press (UP) or (DOWN) . 5. Press “Ringer Vol”. 5. Press Superke
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Mitel 5330/5340 IP Phones - User Guide Programming Features On Your Keys You can assign Features (like "Speed Call") or Applications (like "People") to the programmable keys on your phone. Most features can be programmed using the Settings key but the following features/settings require you to use a Superkey (which you have programmed to a key): • Advisory Message • Call Logging/History • Display Key Programming (5340 only) • Speed Call when "Private" setting is required • Split Call
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Mitel 5330/5340 IP Phones – User Guide Feature Default Label Group Listen Grp Listen Guest Room Guest Room Handset Mute Hndset Mut Headset Headset Music Music Night Answer Night Ans Open Door Open Door Orbit Orbit Override Override Paging* Paging Park PA Prk PA Park Page Prk Page Park Page Group Prk Pg Grp Park Page Set Prk Pg Set Phonebook Phonebook Privacy Release Privacy Rls Record Call Rec Call Release Release Respond Respond Single Flash Flash Speed Call Spee
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Mitel 5330/5340 IP Phones - User Guide Programming Feature Keys Using the Settings Application To program a phone feature: 1. Press Settings or . 2. Press Programmable Keys. 3. Press the key you want to program. 4. If Applications are displayed, press the View Features softkey. (Conversely, if you want to program an application to this key, and features are displayed, press the View Applications softkey.) 5. Use the Page Navigation keys to move through the features list. 6. Select th
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Mitel 5330/5340 IP Phones – User Guide Program Superkey to a Key To program a feature key to be the Superkey: 1. Press Settings or . 2. Press Programmable Keys. 3. Press the key you wish to program. 4. If Applications are displayed, press View Features. 5. Use the Page Navigation keys to move through the features list. 6. Select Superkey. 7. Press Save. Program Feature Keys Using the Superkey To program a phone feature key: 5330 Phone: 5340 Phone: 1. Press the key that you have pr
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Mitel 5330/5340 IP Phones - User Guide To Program Speed Call Using Superkey: 5330 Phone: 5340 Phone: 1. Press the key that you have programmed 1. Press the key that you have programmed as as Superkey. Superkey. 2. Press No until Personal Keys? appears 2. Press the More key until Feature Key and then press Yes. appears. 3. Press the key you want to program. 3. Press Feature Key. 4. Press Change. 4. Press the key you want to program. 5. At the Speed Call? prompt, press Yes. 5. Press Chan
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Mitel 5330/5340 IP Phones – User Guide Making And Answering Calls You can make a call using one of the following methods: • Press the programmed Speed Call key associated with the party you want to call. For more information about programming keys, see Programming Features On Your Keys on page 11. • Dial the number using the dial pad. • Use the People application. • Use the Phone Book feature (on page 17.) Using the People Application You can use the People Application to maintain
