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Grandstream Networks, Inc.
GXP2120/GXP2110/GXP2100/GXP1450
SIP Enterprise Phones
GXP2120/GXP2110/GXP2100/GXP1450 USER MANUAL
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GXP2120/GXP2110/GXP2100/GXP1450 User Manual Index GNU GPL INFORMATION .......................................................................... 5 CHANGE LOG ........................................................................................... 6 FIRMWARE VERSION 1.0.4.23 ............................................................................................................ 6 FIRMWARE VERSION 1.0.4.9 ...............................................................................
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VOICE MESSAGES (MESSAGE WAITING INDICATOR) ........................................................... 29 SHARED CALL APPEARANCE (SCA) ........................................................................................ 29 CALL FEATURES ................................................................................................................................ 30 CUSTOMIZED LCD SCREEN & XML ..............................................................................................
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Table 6: LCD DISPLAY DEFINITIONS ........................................................................................................ 15 Table 7: LCD ICONS ................................................................................................................................... 17 Table 8: KEYPAD DEFINITIONS ................................................................................................................ 20 Table 9: CALL FEATURES .................................
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GNU GPL INFORMATION GXP2120/GXP2110/GXP2100/GXP1450 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu_gpl. FIRMWARE VERSION 1.0.4.23
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CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP2120/GXP2110/GXP2100/GXP1450. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.4.23 • Updated XML Application documentation link. [CUSTOMIZED LCD SCREEN & XML] • Added "Use Privacy Header" and "Use P-Preferred-Identity Header" options in web GUI. [ACCOUNT PAGE DEFINITIONS] • Add
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WELCOME Thank you for purchasing Grandstream GXP2120/GXP2110/GXP2100/GXP1450 SIP Enterprise Phones. Your Grandstream GXP2120/GXP2110/GXP2100/GXP1450 Enterprise IP phone is feature-enriched, sophisticated, yet simple to use. It delivers superior HD audio quality, rich and leading edge telephony features, personalized information and customizable application service, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most
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PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Table 1: GXP2120/GXP2110/GXP2100/GXP1450 FEATURES IN A GLANCE GXP2120 is an executive SIP phone. It features: GXP2120 6 lines 7 programmable Multi Purpose Keys 4 XML programmable soft keys GXP2110 is an executive SIP phone. It features: GXP2110 4 lines 18 programmable Multi Purpose Keys 3 XML programmable soft keys GXP2100 is an executive SIP phone. It features: GXP2100 4 lines 7 program
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Table 2: GXP2120/GXP2110/GXP2100/GXP1450 COMPARISON GUIDE Features GXP2120 GXP2110 GXP2100 GXP1450 LCD Display 320x160 pixel 240x120 pixel 180x90 pixel 180x60 pixel Number of Lines 6 4 4 2 Programmable 7 18 7 N/A Hard Keys Programmable 4 3 3 3 Soft Keys Extension Module Yes, Yes, N/A N/A up to 2 Expansion up to 2 Expansion Modules, Modules, 56 nodes each 56 nodes each GXP2120/GXP2110/GXP2100/GXP1450 TECHNICAL SPECIFICATIONS Table 3: GXP2120/GXP2110/GXP2100/GXP1450 TE
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Feature Keys Feature key comparison: GXP2120 GXP2110 GXP2100 GXP1450 HOLD Yes Yes Yes Yes SPEAKERPHONE Yes Yes Yes Yes SEND Yes Yes Yes Yes TRANSFER Yes Yes Yes Yes CONF Yes Yes Yes Yes MUTE Yes Yes Yes Yes DND Yes Yes No No HEADSET Yes Yes Yes Yes INTERCOM Yes Yes Yes No PHONEBOOK Yes Yes Yes Yes MSG Yes Yes Yes Yes MENU Yes Yes Yes Yes NAVIGATION (4) Yes Yes Yes Yes Voice Codec Support for G.723.1, G.729A/B, G.711u/a, G.726-32, G.722 (wide-band), iLBC, in-band and out-o
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Multi-language English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Simplified Chinese, traditional Chinese, Korean, Japanese, and etc Upgrade and Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or AES encrypted XML configuration file Provisioning Power and Green Universal power adapter: Energy Efficiency Input: 100-240VAC 50-60Hz; Output: 5VDC, 800mA Integrated Power-over-Ethernet (Built-in auto-sensing: Cisco and IEEE 802.3af standard) Max p
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INSTALLATION EQUIPMENT PACKAGING Table 4: GXP2120/GXP2110/GXP2100/GXP1450 EQUIPMENT PACKAGING Main Case Yes (1) Handset Yes (1) Phone Cord Yes (1) Yes (1) Power Adaptor Ethernet Cable Yes (1) Phone Stand Yes (2) Wall Mount Spacers Yes (2) Quick Start Guide Yes (1) CONNECTING YOUR PHONE Table 5: GXP2120/GXP2110/GXP2100/GXP1450 CONNECTORS Handset Port RJ9 handset connector port 2.5mm and RJ9 headset connector port Headset Port LAN Port 10/100Mbps RJ-45 port connecting to E
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6. Using the keypad configuration menu or phone's embedded web server (Web GUI) by entering the IP address in web browser, you can further configure the phone. GXP2120/GXP2110 EXTENSION MODULE GXP2120/2110 supports two extension units, providing up to 112 additional programmable extensions. Each GXP Extension unit has 56 multi-purpose keys, dual color LEDs (red/green) and support BLF (Busy Lamp Field) and Presence. GXP2120/2110 Extension package contains: • 1 GXP Extension unit • 2
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Note: • Should your system lose power, please unplug your devices and power up the GXP2120/2110 first. • Extension for GXP2120/2110 is the same for GXP2020/2010 models. However, GXP2120/2110 uses a different-shaped connector for the special port (as shown above). Extension cables will be included with the extension board. • Extension for GXP2120/2110 does not support hot-swap. Once connected, user should reboot the phone to ensure the set up will work correctly. • GXP2120/2110 can dri
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USING THE GXP2120/GXP2110/GXP2100/GXP1450 GETTING FAMILAR WITH THE LCD GXP2120/GXP2110/GXP2100/GXP1450 has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle or in use (active). The following table describes the items displayed on the GXP2120/GXP2110/GXP2100/GXP1450 idle screen. Table 6: LCD DISPLAY DEFINITIONS Displays the current date and time. It can be synchronized with Internet time DATE AND TIME servers. Displays company
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Note: If XML application is used for GXP2120/GXP2110/GXP2100, the softkey for XML application will show up in the default idle screen as configured. The softkeys are context sensitive and will change depending on the call status of the phone. • Redial Redials the last dialed number after off hook when there is existed call log. • Dial Dials the call out after off hook and entering the number. • Hold Puts the current active call on hold. • AnswerCall Answers the incoming
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Call Parking: Please refer to GXE5024/5028 Online User Manual for more information. • CallPark When the phone dials out, the Call Park softkey will display on screen. To park the call, press the "Call Park" softkey and select MPK to park the call. • PickUp When the phone goes off-hook, the Call Pickup softkey will display on SPECIAL screen. To pick up the parked call, press the "Call Pickup" softkey. SOFTKEYS (Only for GXP2120/ Call Queue: Please refer to GXE5024/5028 Onlin
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Call Forward No Answer Status. OFF - Call Forward No Answer feature disabled ON - Call Forward No Answer feature enabled Call Forward All and Call Forward No Answer Status. OFF - Call Forward All and Call Forward No Answer feature disabled ON - Call Forward All and Call Forward No Answer feature enabled Keypad Status. OFF - keypad is unlocked ON - keypad is locked Enter Keypad Unlock Password. Voicemail Status. OFF - No new voicemail ON - New
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Speaker Status. OFF - speaker off ON - speaker on Headset Status. OFF - headset off ON - headset on Calling Out. The phone is calling out Calling In. Phone is ringing with incoming call Incoming Call. The current call is an incoming call Outgoing Call. The current call is an outgoing call Call Failed Fail to establish call SRTP Status. OFF - SRTP is not used ON - SRTP is used MUTE Status. OFF - No muted ON - Muted Call On Hold. Call Active. Confe
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GETTING FAMILAR WITH THE KEYPAD The following table describes the buttons used on the GXP2120/GXP2110/GXP2100/GXP1450 keypad. Table 8: KEYPAD DEFINITIONS GXP21xx GXP1450 Definition LINE KEYS Open or switch line. HOLD Place active call on hold, or resume the call on hold. Send/Redial. • Send. Enter the digits and then press Send to dial out the SEND number; • Redial. Redial when there is a previously dialed call. TRANSFER TRANSFER Transfer an active call to another number.
