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21XC_R3A 98-04-08 19.35 Sidan 1 (2,1)
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User´s Guide
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BUSINESSPHONE 250
7297
BUSINESSPHONE 50
7299
Standard Telephone
Economyplus Telephone
N/LZTBS 102 095 R3A
son Austria AG 05/1998
Printed on chlorine free paper
BusinessPhone Standard / Economyplus Telephone
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21X_TXF3 98-04-08 19.33 Sidan 2 (1,1) QUICK REFERENCE GUIDE ANSWER CALLS TRANSFER Answer: or Line1 Transfer a call: Inquiry (Call 3rd party) Answer on another extension: (Call ringing extension) Transfer or MAKE CALLS (Before or after answer) Normal calls: (Extension no.) or MESSAGES (External no.) ”Call me”: Message Common abbreviated number: (Abbreviated no.) Voice: Message Speak Dial by name: Ericsson Play-back: Individual abbreviated number: 2«nd Airport Re-record: Sp
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21X_TXF3 98-04-08 19.33 Sidan 1 (1,1) TELEFAX FORM IMPORTANT NUMBERS IMPORTANT NUMBERS Number Function Account number 1 Account number 2 Automated attendant Background music number Common bell Common mailbox number Direct inward system access (DISA) Doorphone External line number 1 External line number 2 Group call pick-up Individual mailbox number Least cost routing Password Tie line number 1 Tie line number 2 POST DIALLING DIGITS Number Function You can help us Answer calls on another extens
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21XC_R3A 98-05-04 10.02 Sidan 2 (1,1) QUICK REFERENCE GUIDE QUICK REFERE These c ANSWER CALLS TRANSFER Answer: or Line1 Transfer a call: Inquiry (Call 3rd party) Answer on another extension: (Call ringing extension) Transfer or MAKE CALLS (Before or after answer) Normal calls: (Extension no.) or MESSAGES BUSINESSPHONE 250 / BUSINESSPHONE 50 (External no.) ”Call me”: Message STANDARD / ECONOMYplus TELEPHONES, DIALOG 3211 / 3212 Common abbreviated number: (Abbreviated no.) Voice: Message Speak
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Welcome to the User´s Guide for the Standard and Economyplus telephones in the BusinessPhone 250 / BusinessPhone 50 system from Ericsson. It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization. To take full advantage of these advanced features and facilities there is a line of phones, designed for ease of use in every situation. Your phone is equipped with programmable keys for
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TABLE OF CONTENTS TABLE OF CONTENTS Table Of Contents page Description ..............................................................................5 Incoming calls ..........................................................................7 Outgoing calls ..........................................................................9 During calls ............................................................................12 Call forwarding ...........................................................
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DESCRIPTION DESCRIPTION The graphic below is valid for the Standard as well as the Economyplus telephone. Note: The Economyplus telephone is not equipped with a display. 1 15 2nd ABC DEF 2 Message Info 3 A GHI JKL MNO B 4 PQRS TUV WXYZ C 5 D 4 Transfer 14 Diversion 6 Inquiry Conference 10 7 Line 2 11 Read & 8 Line 1 Save/Redial 12 13 9 16 1 Display (Standard telephone only) 2x20 characters. See section ”Display info”. 2 2nd Key for access to secondary key functions (These functions are stated o
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DESCRIPTION DESCRIPTION (continued) 4 Dual-function programmable keys (A-D) Storing numbers and program functions. See section ”Programming”. 5 Dual-function programmable key (C) / Headset key a. Storing numbers and program functions. b. The headset function is only available with option unit (DBY 410 02) installed. The headset key is programmed by the system administrator. See section ”Optional equipment”. 6 Transfer / Diversion a. Transfer an ongoing call. See section ”During calls”. b. A
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INCOMING CALLS INCOMING CALLS GENERAL A ringing signal and a flashing lamp indicates an incoming call. On the Standard telephone, the display shows the number of the internal caller, if you are connected to a digital trunk line (ISDN), you will also see the number of the external caller (see also section ”ISDN facilities”). A trunk line is the same as an external line. ANSWER CALLS Lift the handset Handsfree Line 1 Press without lifting handset or Press without lifting handset You are connected
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INCOMING CALLS ANSWER CALLS (continued) Allow calls on line 2 If you want to receive calls also while speaking you first need to program ”Free on 2nd access” on a programmable key. See section ”Programming”. Free on 2nd access Press to activate / deactive Free on 2nd access (pre-programmed) When Free on 2nd access is active the lamp lights and you can receive calls while speaking. Answer a second call You are on the phone, when a muted ringing signal and a line key flashes to indicate a new inco
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OUTGOING CALLS OUTGOING CALLS GENERAL Sometimes you make a call but the person isn´t available. These functions will help you in your attempts to establish contact with the called party. MAKE CALLS How to make internal and external calls. Lift the handset and dial either: An extension number to make an internal call, or The digit(s) for external calls and external number Note: Which digit to press for external calls, depends on the configuration of the system. or To end the call Note: You can
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OUTGOING CALLS SAVE EXTERNAL NUMBER When you make an external call, you can save the number in order to redial it easily. Previously saved number is erased. Save number Before you quit the call: 2nd Press Save/Redial Press to save the dialled number Redial number 2nd Press Save/Redial Press to redial the saved number AUTOMATIC CALL-BACK You call an extension and receive busy tone or get no answer. Press Verification tone. or Press or replace the handset to finish the procedure You are called
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OUTGOING CALLS BUSY EXTENSION You call an extension and receive busy tone. Camp-on You can notify a busy extension of your call by a muted ringing call (if this function is allowed). Press to camp on Keep the handset off hook. When the called extension replaces the handset, it will be called automatically. Note: If you receive the busy tone again, the desired extension does not allow camp-on. Intrusion You can intrude on an ongoing call on a busy extension (if this function is allowed). Pres
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DURING CALLS DURING CALLS GENERAL The BusinessPhone 250 /BusinessPhone 50 system allows you to handle calls in many different ways. You can switch between handset and handsfree/group conversation, mute the microphones, make an inquiry, transfer the call, create a con- ference or put the call on hold to perform other tasks. GROUP LISTENING You have an ongoing conversation via the handset. Press to switch the loudspeaker on or off When the lamp lights, the loudspeaker monitors the call. Note: You
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DURING CALLS MUTE You have an ongoing conversation. Press to switch the microphones on or off When the lamp lights, the caller will not be able to hear the conversation in your room. INQUIRY During an ongoing conversation you like to make an inquiry to an internal or external party. Inquiry Press The first call is put on hold (the lamp flashes slowly). Call the third party When the third party answers you can switch between the calls, create a conference and end one of the calls. End inquiry
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DURING CALLS TRANSFER You have an ongoing internal or external conversation and you want to transfer the ongoing call. Inquiry Press Call the third party You can transfer the call before answer or wait for answer. Note: Make sure, that you are connected to the desired party. Please read the notes and warnings in section ”Useful hints”. Transfer Press or Replace the handset The call is transferred. External calls might only be transferred with the Transfer-key, if this state of connection is all
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DURING CALLS CONFERENCE You have an ongoing conversation and you want to establish a telephone conference. Inquiry Press Call the third party 2nd Press Conference Press to establish a three party conference Now you have established a three party conference. To mark the conference, all conference members will hear a periodical conference tone. Repeat the procedure to include other persons to the conference In this way, you can include up to six parties in a conversation. How many of them can be
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DURING CALLS COMMON HOLD Hold Press (pre-programmed) The line key lamp flashes slowly. The call can be picked up on any extension within one minute, or else it will recall on the holding extension. Line 1 Press to pick up on own extension or Pick up on another extension: Call the extension that put the call on hold Press BusinessPhone 250 / BusinessPhone 50 16 Standard Telephone / Economyplus Telephone
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CALL FORWARDING CALL FORWARDING GENERAL When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function. Note: You can still make calls as usual. Diversion on no reply If you are not available to answer incoming calls (internal or external), your system administrator can progr
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CALL FORWARDING PROGRAM FIXED DIVERSION ADDRESS If you need to program a new diversion address: Dial to start programming 2nd Press Diversion Press Dial new diversion address 2nd Press Diversion Press Press to finish the procedure INDIVIDUAL DIVERSION This feature gives you the possibility to divert your calls to any directory number, e. g. to a colleague’s extension or a common abbreviated number (e. g. your car telephone). Depending on the programming, external calls can also be diverted t
