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974CIB_06 4/7/06 3:32 PM Page II
USER’S MANUAL
Part 2
AT&T Small Business System
Speakerphone with Intercom and
Caller ID/Call Waiting 974
Please also read
Part 1 — Important
product information
© 2006 Advanced American Telephones. All Rights reserved.
AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.
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974CIB_06 4/7/06 3:32 PM Page i Contents Product overview ........................... 1 Assign the line group for this phone ....................................... 39 Before you begin............................. 2 Erase all settings and return Parts list.................................................. 2 the phone to default settings..... 40 Tools needed......................................... 2 Set this phone to be the DSL users............................................... 4 Centrex
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974CIB_06 4/7/06 3:32 PM Page ii Directory operation Adding a fax machine................ 85 continued Using a fax switch ............................. 85 Remove a name and number General product care................. 86 from the directory........................ 66 Remove all entries from the Technical specifications............ 87 directory.......................................... 66 In case of difficulty....................... 88 Intercom operation .................... 67 Expanding the p
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974CIB_06 4/7/06 3:32 PM Page 1 Product overview This AT&T Small Business System Speakerphone with Intercom and Caller ID/ Call Waiting 974 is expandable to a 16-extension telephone system. The 974 is compatible with AT&T 945, 984, 944, 955 and 964 telephones. (See Before you begin starting on page 2 and Expanding the phone system beginning on page 93 for details.) The 974 is hearing-aid compatible and can be connected to up to four incoming telephone lines. This phone features a speakerphone
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974CIB_06 4/7/06 3:32 PM Page 2 Before you begin Parts list Your box should include: This user’s Quick USER R R’’S manual start Part 2 Quick Start Guide guide A A Small Business System Speak k with Inter r rcom and A A AT&T Small Business System Caller ID/CallW W Waiting 974 Speak k com and This Quick Start pr r ro o basic instructions. F Caller ID/Call Waiting 974 installationoptions i which allo o ow ou to use a ef f fer to y A A Small Business ith ID/Call Waiting 974 I Installation of a to
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974CIB_06 4/7/06 3:32 PM Page 3 This 974 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 945 or 984 units you may have installed. You can use a total of 16 945/974/984 units together as extensions in your phone system. This 974 telephone is also compatible with any AT&T 964/955/944 phones you have previously installed. This 974 telephone is NOT compatible with any 843, 853, 854, 874, or 954 telephones you may have previously installed. NOTE: If you ha
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974CIB_06 4/7/06 3:32 PM Page 4 DSL users Connecting a DSL line to L1/L2 may interfere with the advanced features of this telephone, (such as intercom, hold, and line privacy,) which work by sending data signals over line 1. These data signals are sent at some of the same frequencies as those used by your DSL service. Also, DSL lines usually have microfilters, which keep the DSL signals from interfering with your telephone's sound quality. These same microfilters will also block the data sign
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974CIB_06 4/7/06 3:32 PM Page 5 NOTE: If your DSL service provider cannot supply a DSL splitter, it is possible to purchase an outdoor DSL splitter over the Internet. If you are a new DSL customer, your DSL service provider will probably ask you if you have more than one telephone line in your home or business, or if you are installing a phone system. If you answer yes, your DSL service provider will probably advise you that you need a splitter. In most cases, your DSL service provider will
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974CIB_06 4/7/06 3:32 PM Page 6 Glossary continued from page 5 Home area code: This is the area code for your telephone number. Most users simply dial the seven digits of a phone number to make a call within their own area code and 11 digits outside of their area code. If this applies to you, you should enter your own area code into the unit as the home area code. After programming, if you receive a call from within your home area code, the screen will display the seven digits of the phone nu
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974CIB_06 4/7/06 3:32 PM Page 7 Programmable features list Default settings indicated by *. Feature: Function: Options: One touch Choose default mode Intercom* or telephone preference for one touch (EXT) buttons. Extension no. Assign an extension 11*-26 number to this phone. Ringer on/off Turn the ringer on or On* or off off for each line. Ringer type Select a ring pattern Type 1*, 2, 3, 4 for this phone. Delay ring Select desired time Off*, 2, 4, 6, up to to delay central 30 seconds office
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974CIB_06 4/7/06 3:32 PM Page 8 Programmable Features List continued from page 7 Default settings indicated by *. Feature: Function: Options: Prime line Assign a line on this Line 1*, 2, 3, 4 phone to be selected automatically when you lift the handset, press K,or press h. Automatic Choose default mode Speakerphone* or mode for calls connected headset with the handset in the base unit. Scroll rate Set the scrolling Very slow, slow, medium*, speed for rapid fast, or very fast scroll.
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974CIB_06 4/7/06 3:32 PM Page 9 Default settings indicated by *. Feature: Function: Options: Reset all Return all features N/A to default settings. Console Specify whether your On or off* phone is the Centrex console phone for your phone system. CSL delay ring Set the time to delay Off*, 2, 4, 6, up to ring for Centrex 30 seconds console phone. Language Select the language English*, Spanish, or for screen displays. French NOTE: One ring lasts to about six seconds, two rings last twelve
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974CIB_06 4/7/06 3:32 PM Page 10 Audible signals When you hear: It means: A rapid double-ring You have an incoming intercom call. pattern, repeating A long single ring, You have an incoming transferred call. repeating A short single ring, The extension number you just repeating programmed has already been assigned. Choose another number for this extension. A short single tone, The extension you are calling is in repeating DND mode. A long single tone, The extension you are calling is busy
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974CIB_06 4/7/06 3:32 PM Page 11 Installation If you are installing multiple phones in your telephone system, you must install and program one set at a time. If more than one extension is assigned the same extension number, a repeating short ring (error ring) sounds at the extension you are programming and the screen display includes EXTuXXuis alreadyuuseduAssignunewuEXTu#uif the phone is in idle mode. If the phone is in the programming mode, you will hear the repeating short ring only. Assig
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974CIB_06 4/7/06 3:32 PM Page 12 Battery installation continued from page 11 3. Pull on the tab to remove the battery compartment cover. 4. Insert a 9V battery (purchased separately) following the polarity markings in the battery compartment. Polarity markings 5. Replace the battery compartment cover and the screw. 6. If you are wall mounting the phone, turn to Wall installation beginning on page 15. (You will not need the wedge; store it in case you use the phone on a table or desk in the fu
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974CIB_06 4/7/06 3:32 PM Page 13 Table/desk installation For best results, follow the directions in Battery installation on page 11 before installing the phone. Recommended wiring configuration for phone system NOTE:The total length of telephone wire used in your system should not be more than 600 feet as it may cause interference with the advanced features of this telephone. NOTE: Users should use ONLY the line cords provided. In case additional line cords are required, please use ONLY A
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974CIB_06 4/7/06 3:32 PM Page 14 Table/desk installation continued from page 13 • Four one-line jacks (To use this installation option, you’ll need to purchase two two-line adapters. Adapters are available at retail stores or by calling 1 (800) 222–3111.) Modular telephone Modular jacks lines 3 and 4 telephone jacks lines 1 and 2 Two-line adapters Telephone line cords L3/L4 jack L1/L2 jack • Two two-line jacks Modular telephone Modular jack lines 1 and 2 telephone jack lines 3 and 4 Tele
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974CIB_06 4/7/06 3:32 PM Page 15 3. Connect the power adapter to the telephone. Use only the power adapter provided with this product. To obtain a replacement, call 1 (800) 222–3111. Plug one end of the power adapter into the jack labeled POWER on the back of the phone. Plug the other end into a standard electrical outlet not controlled by a wall switch. Standard electrical outlet Power jack Power adapter 4. Initialization. If no battery is installed when you connect the power cord, the pho
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974CIB_06 4/7/06 3:32 PM Page 16 Wall installation continued from page 15 2. Reverse the handset tab. Hold down the switchhook, then pull out the handset tab and rotate it 180 degrees. Push the handset tab down into the grooves so it settles into position. Switchhook Handset tab 3. Connect the telephone line cords to the telephone as shown. L3/L4 jack L1/L2 jack 4. Connect the handset cord. Plug one end of the coiled handset cord into the jack on the left side of the phone. Plug the other
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974CIB_06 4/7/06 3:32 PM Page 17 6. Connect the telephone line cords to the wall jacks as shown in the following illustration and mount the phone on the wall. NOTE: Users should use ONLY the line cords provided. In case additional line cords are required, please use ONLY AWG#24 line cords. • Four one-line jacks (To use this installation option, you’ll need to purchase two two-line adapters. You will also need to purchase and install a blank wall plate. Adapters and blank wall plates are av
