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480i SIP IP
PHONE
RELEASE 1.3
41-000098-00-01
USER GUIDE
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Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2005 Aastra Telecom. www.aastra.com All Rights Reserved.
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SOFTWARE LICENSE AGREEMENT Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclu- sive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may inte- grate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protect
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Table of Contents Table of Contents About this Guide..........................1 Additional Features....................17 Star Codes ................................17 Documentation.............................1 Services ....................................17 Introduction..................................1 Call Forwarding..........................23 Phone Features ..........................1 General Requirements................1 Language ....................................24 Installation and Se
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About this Guide Introduction This 480i IP telephone provides This guide explains how to use communications over an IP the basic features of your new 480i Network using the SIP IP phone. Not all features listed are telephony protocol. The 480i has all available by default. Contact your the features of a regular business system or network administrator to set and more, allowing you to find out which features and make and receive calls, transfer, services are available to you on conf
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Introduction - TFTP (Trivial File Transfer Installation and Setup Protocol) If your system administrator has - FTP (File Transfer Protocol) not already setup your 480i phone, - HTTP (Hypertext Transfer please refer to the Aastra 480i Protocol) Installation Guide for basic • A 802.3 Ethernet/Fast Ethernet installation and physical setup of LAN the 480i. For more advanced • Category 5/5e straight through administration and configuration cabling information, system and network • Power ov
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Startup Screens Getting Started After the phone displays the When You First Plug in Aastra splash screen, or after Your Phone downloading an update (if an The 480i automatically begins the update was available), the phone startup sequence as soon as it is displays the Idle State screen. connected. The phone goes through this process the first time you plug in your phone and every time you restart your phone. The first screen to display is the Aastra
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Getting Started Important! Do not unplug or Network Disconnected remove power to the phone while The "Network Disconnected" it is checking or installing prompt appears on the display and firmware. the telephone status light turns on You can restart your phone using when the phone is not properly the IP phone UI or the Aastra Web connected to the network. The UI. phone also displays the default time and date of 12:00am Jan 1st, From the IP Phone: 2005 or the equivalent. Check that 1.
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3. Use s to scroll to Network Customizing Your Phone Status and press the Show softkey. Setting Your Options Pressing the % key gives you a list of configuration options. You can also change these options in your phone through the Aastra Web UI. Refer to the Aastra 480i Installation Guide for information on less advanced configuration options. Note: Some options should only be 4. Press t
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Customizing Your Phone Accessing the Aastra Web UI Operation The Operation section provides the 1. Open your web browser and following options: enter the phone’s IP address or host name into the address field. - User Password - Allows you to change user password 2. At the prompt, enter your - Softkeys and XML - Allows username and password and you to set up to 18 softkeys for click . a specific function (none, line, Note: For a user, the default user name do not disturb (DND), is "us
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1 L1 L4 L2 L3 L1 L4 L2 L3 2 Using the 480i Phone Hard keys Xfer Icom There are hard keys on your phone, such as Hold, Redial, Xfer, Conf Services Icom and Conf that are configured for these call-handling features. These keys are static and cannot be reprogrammed or changed. They are located in two different These line/call appearance buttons areas on the phone. and lights can represent physical lines or calls for your extension. By pressing a line/call appearance button, you connect t
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Using the 480i Phone if available), the call status the Back softkey accesses the (Connected, Ring, Hold etc.) and softkeys on the timer specific to that call. the previous screen. Softkeys Your 480i has 6 softkey access buttons, 3 on either side of the phone’s display. The softkey menus will change depending on the phone’s state, displaying relevant softkeys only. The envelope icon displays on the Idle
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Softkeys as Line/Call Appearances Your system administrator may have customized the softkeys on your 480i phone to function as line/call appearance softkeys. These line/call appearance softkeys function in a similar manner to the 4 line/call appearance hard keys and lights on your phone. For Icons next to the softkeys within details on the line/call appearance the phone’s display indicate the hard keys and lights
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Using the 480i Phone Depending on how the phone has Softkeys as Customized been configured, the maximum Speeddials number of total line/call Your system administrator may appearances that can be set up is 8 also have set up custom softkeys as or 9 (4 line/call appearance speeddials. Speeddial softkeys as hard keys and 4 or 5 as softkeys). can dial a star code for a feature on If all line/call appearances have the system or a phone number or been set up for the same number, a set of
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indicator on the Supervisor’s A receptionist has a 480i running phone shows that the worker’s Broadsoft firmware that subscribes phone is in use and busy. to a list of extensions from the BroadWorks Application Server. On the 480i, the busy and idle Each monitored extension in the indicators show on the IP phone list shows up individually on the screen display next to the softkey 480i screen next to a softkey programmed for BLF functionality. button. The softkey icons on the When t
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Making Calls If the Live DialPad option is on, Making Calls as soon as you press the first digit Depending upon how you have on the dial pad the phone will set the Live DialPad option in automatically select the next your phone, your phone will either available line, go off-hook and dial the digits as soon as they dial as digits are pressed. are pressed or collect the digits on the screen before dialing. Pre-dialing a Number See the section “Customizing your phone” in the Aastra 480
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hook, press d to disconnect To Make and Receive Calls a handsfree call. Using a Headset When handsfree is on, the speaker 1. Ensure that you have light turns on. selected a headset audio mode by accessing the Options list Using a Headset available from the phone. See The 480i accepts headsets through the section “Customizing Your the modular RJ22 jack on the Phone” in the Aastra 480i back of the phone. Contact your Installation Guide for telephone equipment retailer or information o
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Making Calls Receiving Calls When a call is ringing at your extension, you will see the Inbound Call screen. The line/call appearance light will flash quickly for the incoming call. Answering an Incoming Call To answer the call: • For handsfree operation, press the Pickup softkey or the line/ call appearance button for the incoming call. • Press the d /f button for handsfree or headset operation. The setting you have selected in t
