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User Manual
Raritan Computer Inc. Raritan Computer Europe, B.V.
400 Cottontail Lane Eglantierbaan 16
2908 LV Capelle aan den IJssel
Somerset, NJ 08873
The Netherlands
USA
Tel. 31-10-284-4040
Tel. 1-732-764-8886
Fax. 31-10-284-4049
Fax. 1-732-764-8887
E-mail: sales.europe@raritan.com
E-mail: sales@raritan.com
http://www.raritan.com/
http://www.raritan.com/
Raritan Computer Japan, Inc. Raritan Computer Taiwan, Inc.
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FCC Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment i
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Login • The default UST-IP login user name is admin, and the default password is raritan. This user has administrative privileges. • Passwords are case sensitive and must be entered in the exact case combination in which they were created. • The default password raritan must be entered entirely in lowercase letters. • To ensure security, change the default password as soon as possible. Default IP Address • UST-IP ships with the default IP address of 192.168.0.192 Firmware • T
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Contents Chapter 1: Introduction .................................................................. 1 Overview ....................................................................................................................................1 Access via Internet, LAN/WAN, or dial-up Modem..............................................................1 Product Photos..........................................................................................................................
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Time and Date..........................................................................................................................37 Access Control List ..................................................................................................................38 Remote Syslog.........................................................................................................................39 View UST-IP Status ................................................................
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CHAPTER 1: INTRODUCTION 1 Chapter 1: Introduction Overview Congratulations on your purchase of UST-IP, the industry-leading solution for multi-platform, high- performance, network-based, remote KVM console access. UST-IP enables highly-secure, multi-user, bandwidth-efficient, and software-independent access to your servers’ KVM consoles via a web browser. UST-IP uses Raritan's powerful frame-grabber and Video Compression Algorithm to capture, digitize, and compress the video signal before
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2 UST-IP USER MANUAL Reliability • External modem using a dedicated modem port allows servers to be accessible even if network is unavailable Security • SSL 128-bit RSA public key, 128-bit RC4 private key encryption • Single, configurable TCP port for firewall protection Administration • Remote Administration via Web Browser interface • SNMP Support • Simplified installation and user interface • User console for direct analog access to KVM switch • Extensive downloadable user ev
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CHAPTER 2: INSTALLATION 3 Chapter 2: Installation Configuring Target Servers Before installing UST-IP, first configure any target servers that you wish to access via UST-IP, in order to ensure optimum performance, as outlined below. Note that the following configuration requirements apply only to target servers, not to the computers that you will be using to access UST-IP remotely. Server Video Resolution For optimal bandwidth efficiency and video performance, target servers running gr
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4 UST-IP USER MANUAL Linux Settings On target servers running Linux graphical interfaces, set the mouse acceleration to exactly 1 and set threshold to exactly 1. As mentioned above, please ensure that each target server running Linux is using a resolution supported by UST-IP at a standard VESA resolution and refresh rate. Each Linux target server should also be set so the blanking times are within +/- 40% of VESA standard values. To check for these parameters: • Go to the Xfree86 Config
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CHAPTER 2: INSTALLATION 5 Apple Macintosh Settings For target servers running an Apple Macintosh operating system, while using UST-IP to access and control your target server, you must set the UST-IP client (Raritan Remote Client) to “single cursor” mode. Dual cursor mode is not supported, and the two mouse pointers will not appear in sync if you attempt to control a Macintosh server via UST-IP in dual cursor mode. Configuring Network Firewall Settings If you wish to access UST-IP thro
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6 UST-IP USER MANUAL Initial Configuration During initial configuration, the UST-IP Setup Wizard helps you quickly set up UST-IP for the first time. The UST-IP Setup Wizard appears only when accessing the Administrative Menus on an unconfigured UST-IP, and guides you through initial configuration parameters. The easiest way to perform this initial configuration is by using the Local Admin Console (see ‘Physical Connection’ instructions in the previous sections). 1. Power ON UST-IP via t
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CHAPTER 2: INSTALLATION 7 ♦ YES: Enables dynamic IP addressing for UST-IP. Each time UST-IP boots, it requests an IP address from the local DHCP server. Note that this setting can make remote access to UST-IP from outside the LAN difficult, since the dynamically assigned IP address must be known in order to initiate a connection. ♦ NO (default): Assigns a fixed IP address to the UST-IP unit (recommended). IP Address: Enter the IP address for UST-IP given by your Network Administrator.
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8 UST-IP USER MANUAL Connect to UST-IP Remotely Having completed the physical installation of UST-IP, you are now ready to establish an initial network connection. Below are basic instructions for doing so. Please see Chapter 3: Raritan Remote Client for detailed instructions, being sure to review the “Remote KVM Console Control” and “Color Calibration” sections to optimize your UST-IP performance. Launch Raritan Remote Client (RRC) 1. Log into any Windows-based computer with network
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CHAPTER 2: INSTALLATION 9 Establish a Connection Upon launching the Raritan Remote Client (RRC), UST-IP will request your user credentials. Log on with the default username and password (admin and raritan). You will connect to your UST-IP unit. Use the RRC Navigator, found on the left-hand side of the RRC window, to select and connect to a port. Click on “Synchronize The RRC Toolbar provides Mouse” to converge single-click access to RRC’s the mouse pointers most frequently-used
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10 UST-IP USER MANUAL
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CHAPTER 3: RARITAN REMOTE CLIENT 11 Chapter 3: Raritan Remote Client Invoking Raritan Remote Client (RRC) via Web Browser UST-IP features Web Browser access, providing a connection from any Windows-based Remote PC running Microsoft Internet Explorer 4.0+, Mozilla 1.1+, and Netscape 7+. Security Settings Accessing UST-IP via web browser requires appropriate settings in the Internet Explorer security settings tab: • “Download Signed ActiveX controls” should be set to either “Enable”
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12 UST-IP USER MANUAL 3. Depending on your browser’s security configuration, you may see any or all of the following dialog boxes, confirming the access and launch of an externally-provided program. Click Yes to advance through any of these prompts. Note: Microsoft Windows 2000 and Microsoft Windows XP restrict certain types of users from downloading and running ActiveX controls and plug-ins, regardless of the settings in Internet Explorer and regardless of your approval of the
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CHAPTER 3: RARITAN REMOTE CLIENT 13 Optional: Installing Raritan Remote Client Software Note: This step is optional. UST-IP can be accessed from a Remote PC either by installing RRC software, or by launching RRC via web browser (see previous section). Accessing UST-IP via web browser does not require any software installation on the Remote PC. 1. Insert the provided RRC CD-ROM into the CD-ROM drive of your PC. 2. The RRC setup program will run automatically. If it does not, right-click o
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14 UST-IP USER MANUAL RRC Navigator The RRC Navigator provides a single view to every known Raritan device, allowing convenient access to multiple Raritan networked appliances. The RRC Navigator displays: • All Raritan devices for which a connection profile exists • All Raritan devices that are automatically identified on the network Note: Automatic Raritan device identification uses UDP protocol, and will usually identify all Raritan devices on your subnet. Network administrators rarely