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QLogic
Fibre Channel Switch
Event Message Guide
Firmware Version 7.4
59060-05 A
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QLogic Fibre Channel Switch Event Message Guide S Information furnished in this manual is believed to be accurate and reliable. However, QLogic Corporation assumes no responsibility for its use, nor for any infringements of patents or other rights of third parties which may result from its use. QLogic Corporation reserves the right to change product specifications at any time without notice. Applications described in this document for any of these products are for illustrative purposes only.
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Table of Contents 1 Introduction Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Related Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Training . . . . . . . .
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QLogic Fibre Channel Switch Event Message Guide S Notes Page iv 59060-05 A
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1 Introduction This manual describes the alarm messages for QLogic Fibre Channel switches. This manual is organized as follows: Section 1 describes the intended audience, related materials, and technical support. Section 2 describes event logging concepts, including definitions of severity levels, how to configure the event log, how to display the event log, and how to download the event log from the switch. Section 3 describes the message format and lists the messages. Intended Audience
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1 – Introduction Technical Support S Technical Support Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider. Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates. Availability QLogic Technical Support for products under warranty is available duri
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1 – Introduction Technical Support A Contact Information Support Headquarters QLogic Corporation 4601 Dean Lakes Boulevard Shakopee, MN 55379 USA QLogic Web Site www.qlogic.com Technical Support Web Site http://support.qlogic.com Technical Support Email support@qlogic.com Technical Training Email tech.training@qlogic.com North American Region Email support@qlogic.com Phone +1-952-932-4040 Europe, Middle East, and Africa Region Email emeasupport@qlogic.com Phone Numbers by Language +353 1 6924960
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1 – Introduction Technical Support S Notes 1-4 59060-05 A
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2 Events and Event Logging Messages originate from the switch, from Enterprise Fabric Suite 2007, or from the QuickTools web applet in response to events that occur in the fabric. This chapter describes the following topics: Understanding Severity Levels Displaying Events using the Event Browser Displaying the Events Using the Command Line Interface Configuring the Event Log Archiving and Downloading the Event Log Configuring Port Alarm Thresholds Understanding Severity Levels Events are
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2 – Events and Event Logging Displaying Events using the Event Browser S Displaying Events using the Event Browser Both Enterprise Fabric Suite 2007 and QuickTools have an event browser that displays a list of events generated by the switches in the fabric and by the applications themselves. Event browser messages are permanently discarded when you close an Enterprise Fabric Suite 2007 or QuickTools session; however, you can save these events to a file on the workstation before you close the
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2 – Events and Event Logging Displaying the Events Using the Command Line Interface A In the CLI, each message has the following format: [ordinal][time_stamp][severity][source][message_ID][message_text] Table 2-2. Event Log Message Format Component Description [ordinal] A number assigned to each message in sequence since that last time the alarm history was cleared. [time_stamp] The time the alarm was issued in the format day-month-hh:mm:ss:ms-yyyy. This time stamp comes from the switch for
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2 – Events and Event Logging Configuring the Event Log S Configuring the Event Log You can customize what events are recorded in the switch event log using the Set Log command. With the Set Log command, you can filter the events to be recorded by component, specific ports, and severity level. You can choose from the following component events: E_Port events Management server events Name server events Port events Switch management events Simple Network Management Protocol (SNMP) events
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2 – Events and Event Logging Configuring Port Alarm Thresholds A Configuring Port Alarm Thresholds You can configure the switch to generate alarms for selected events. Configuring an alarm involves choosing an event type, rising and falling triggers, a sample window, and finally enabling or disabling the alarm. You can configure port alarm thresholds for the following port events using Enterprise Fabric Suite 2007 or the CLI: Cyclic Redundancy Check (CRC) errors Decode errors Inter-switch
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2 – Events and Event Logging Configuring Port Alarm Thresholds S Notes 2-6 59060-05 A
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3 Event Messages This section lists event messages from the command line interface and Enterprise Fabric Suite 2007 in message ID sequence by the following severity levels: Fault Events Alarm Events Critical Events Warning Events Informative Events You can look up a message by its message ID or by searching for the message text. If the message you are looking for does not appear in this section, contact your authorized maintenance provider. Fault Events The following fault messages apply
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3 – Event Messages Fault Events S FAN1_MISSING Meaning: FAN1 is not installed. FW_APP_FAIL Meaning: Internal application failure. FW_APP_PEER_FAULT Meaning: Application declared an error communicating with other CPU. FW_APP_SELF_FAULT Meaning: Application declared an internal fault. FW_APP_STARTUP_FAIL Meaning: Application is unable to complete startup processing. FW_FILE_SYSTEM_REMADE Meaning: A Remake Filesystem command was performed in maintenance mode. FW_FT_APP_REG_FAIL Meaning: Applicatio
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3 – Event Messages Fault Events A HW_BAD_SEATING Meaning: Blade is improperly seated. HW_MP_ACCESS_CPU0 Meaning: The maintenance panel SPROM data accessed through CPU0 is either inaccessible or invalid. HW_MP_ACCESS_CPU1 Meaning: The maintenance panel SPROM data accessed through CPU1 is either inaccessible or invalid. HW_MP_DATA_MISMATCH Meaning: The maintenance panel SPROMs accessed through CPU0 and CPU1 are not identical. HW_POWERUP_FAIL Meaning: Blade never established initial communicatio
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3 – Event Messages Alarm Events S Alarm Events An alarm event requires action before you can proceed any further. The following lists each alarm event ID numbers and message displayed, and provides a description of the meaning of the message and recommended action to take. (A1000.000F) (The switch is canceling the hotreset - try again later) Meaning: You cannot move forward with the hot reset. All applications and switch resources are backing out of the procedure and returning to normal oper
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3 – Event Messages Alarm Events A (A1003.0010) (Segmenting, zoneset zone_set_name not defined) Meaning: In non-interop mode, there is a conflict in the zoning configuration, causing the Inter-Switch Link (ISL) to isolate. The zone set is not found within the local zoning data base while interop mode is disabled. Action: Contact your authorized maintenance provider. (A1003.0011) (Segmenting, zoneset zone_set_name already active) Meaning: In non-interop mode, there is a conflict in the zoning c
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3 – Event Messages Alarm Events S (A1003.0016) (Releasing Lock held too long by domain_ID) Meaning: A zone merge could not be completed in the acceptable time. Action: Check the status of the switch given by domain_ID. (A1003.0017) (Activation of zoneset by management server failed due to port port_number out of range.) Meaning: A zone member defined by domain ID and port was received within a management server AZSD command with a port number out of range. Action: Check the management server
