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HP ProLiant DL380 G7 Server
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and
software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in
recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 594659-006
December 2012
Edition
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© Copyright 2010, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft® and Windows® are U.S. registered trademarks of M
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Contents Customer self repair ...................................................................................................................... 6 Parts only warranty service ......................................................................................................................... 6 Illustrated parts catalog ............................................................................................................... 16 Mechanical components ............................
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Expansion boards ................................................................................................................................... 55 Half-length expansion board ........................................................................................................... 55 Full-length expansion board ............................................................................................................ 56 Heatsink .......................................................
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Documentation feedback ........................................................................................................... 108 Index ....................................................................................................................................... 109 Contents 5
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Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is man
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Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le t
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In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la re
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defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst. Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair). Parts-only Warranty Service (Garanties
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enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica,
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Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen. Voor de Parts Only garantieservice is vervanging door CSR-o
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No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 12
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Customer self repair 13
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Customer self repair 14
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Customer self repair 15
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Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page 6) 1 Access panel 610525-001 Mandatory 1 1 Power supply cage 496063-001 Mandatory 2 1 Fan cage 496067-001 Mandatory 3 1 Optical drive cage 496076-001 Mandatory 4 1 SFF drive cage 496074-001 Mandatory 5 1 PCI riser cage 614778-001 Mandatory 6 1 Air baffle 599039-001 Mandatory 7 Bezels — — 8 1 a) Right bezel 507689-001 Mandatory 1 b) Left bezel 496080-001 M
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Item Description Spare part number Customer self repair (on page 6) grease) 1 Hardware kit* 496058-001 Mandatory 13 a) Optical device blank — — b) Fan blank — — c) Full-length expansion slot cover — — d) Low-profile expansion slot cover — — e) PCI retainer — — f) PCI top retainer — — g) PCI end retainer — — h) PCI removable retainer — — * Not shown 1 Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will
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2 Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto. 3 No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, H
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System components Item Description Spare part number Customer self repair (on page 6) System components 1 Hot-plug fan, 60-mm 496066-001 Mandatory 14 Power supplies, hot-plug — — 15 1 a) 460-W, AC 511777-001 Mandatory 1 b) 750-W, AC* 511778-001 Mandatory 1 c) 1200-W, -48VDC* 451816-001 Mandatory 1 d) 450-W HE 94%* 599381-001 Mandatory 1 e) 750-W HE 94%* 599383-001 Mandatory 1 f) 1200-W HE 94%* 579229-001 Mandatory Boards 2 System board assembly 599038-00
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Item Description Spare part number Customer self repair (on page 6) 1 a) PC3-8500 (DDR3-1066), 4-GB (RoHS) 4R kit 501535-001 Mandatory 1 b) PC3-8500 (DDR3-1066), 8-GB (RoHS) 4R kit 519201-001 Mandatory 1 c) PC3-8500 (DDR3-1066), 8-GB (RoHS) 2R kit 501537-001 Mandatory 1 d) PC3-10600 (DDR3-1333), 2-GB (RoHS) 2R kit 501533-001 Mandatory 1 e) PC3-10600 (DDR3-1333), 4-GB (RoHS) 2R kit 501534-001 Mandatory 1 f) PC3-10600R (DDR3-1333), 4-GB (RoHS) 9R kit 595424-001 Mandatory 1 g)
