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SpectraLink 8000 Telephony
Gateway
Administration Guide
Utilizing SpectraLink Radio Protocol (SRP)
July 2008 Edition
1725-36028-001
Version T
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SpectraLink 8000 Telephony Gateway Administration Guide Trademark Information Notice Polycom® and the logo designs Polycom, Inc. has prepared this document SpectraLink® for use by Polycom personnel and LinkPlus customers. The drawings and specifications Link contained herein are the property of NetLink Polycom and shall be neither reproduced in SVP whole or in part without the prior written Are trademarks and registered trademarks approval of Polycom, nor be implied to of Polycom, In
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About This Guide This document explains how to install, configure, administer, and troubleshoot the SpectraLink 8000 Telephony Gateway. Polycom Model Numbers This document covers the following registered model numbers: TGA108, TGA116, TGU108, TGU116 Referenced Documents SpectraLink 8000 SVP Server Administration Guide for SRP (1725-36032-001) SpectraLink e340/h340/i640 Wireless Telephone: Configuration and Administration Guide (SRP) (72-1065-09) SpectraLink 8020/8030 Wireless Teleph
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SpectraLink 8000 Telephony Gateway Administration Guide Deploying Enterprise-Grade Wi-Fi Telephony Available at http://www.polycom.com/common/documents/products/voice/m obile/bestpractices_SLNK_032708.pdf Best Practices Guide for Deploying SpectraLink 8020/8030 Wireless Telephones Available at http://www.polycom.com/common/documents/products/voice/m obile/deployment_guide_SLNK_03-08.pdf Customer Support Polycom wants you to have a successful installation. If you have questions plea
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Contents 0 About This Guide .....................................................................3 Polycom Model Numbers..................................................................3 Referenced Documents ......................................................................3 Customer Support...............................................................................4 Icons and Conventions.......................................................................4 1 SpectraLink Overvi
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SpectraLink 8000 Telephony Gateway Administration Guide Install Telephone Demarc Blocks ...................................................25 Assign and Program Telephone Ports ...........................................25 Connect Telephone Lines to Demarc Blocks.................................25 5 Pre-Installation Verification ..................................................29 Verify Pre-Installation Requirements.............................................29 Check Components..........
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Contents 9 Main Menu .............................................................................53 10 Network Configuration..........................................................55 11 Set or Change Password.......................................................59 12 SpectraLink 8000 Telephony Gateway Configuration.......61 Reset the SpectraLink 8000 Telephony Gateway .........................65 13 Telephone Line Configuration..............................................67 Adding or
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SpectraLink 8000 Telephony Gateway Administration Guide 19 Troubleshooting via the System Status Menu .....................91 Access Point Status ...........................................................................93 Error Status ........................................................................................94 Network Status..................................................................................99 Telephone Line Status ..............................................
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1 SpectraLink Overview The SpectraLink 8000 Telephony Gateway provides telephone functionality to SpectraLink Wireless Telephones over a wireless local area network (LAN). The installation process connects the Gateway to an existing host telephone system and LAN. The configuration process covers downloading current software, setting network parameters, setting Gateway parameters, assigning wireless telephones to the lines controlled by the Gateway, and establishing feature programming
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SpectraLink 8000 Telephony Gateway Administration Guide Up to forty SpectraLink 8000 Telephony Gateways may be connected to the LAN for a maximum capacity of 640 SpectraLink Wireless Telephones. When five or more SpectraLink 8000 Telephony Gateways are installed, the SpectraLink 8000 SVP Server must also be installed to manage the increased load. SpectraLink Voice Priority (SVP) and Quality of Service SVP is the SpectraLink quality of service (QoS) mechanism that is implemented in the
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SpectraLink Overview System Speed SpectraLink Wireless Telephones can operate up to 54 Mb/s in 802.11a and 802.11g modes, and up to 11 Mb/s in 802.11b and b/g- mixed modes. In the b and b/g-mixed modes, if certain versions of legacy SpectraLink Wireless Telephones are used in the system, all handsets running in that mode will operate at the lowest common capability. System Components SpectraLink Wireless Telephones Employees can carry handsets to place and receive calls as they move th
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SpectraLink 8000 Telephony Gateway Administration Guide 8000 Telephony Gateway that works with telephone systems (CO, PBX, or Key Systems) with analog (loop start) ports. Access points Access points (APs) are supplied by third party vendors, APs provide the connection between the wired Ethernet LAN and the wireless (802.11) LAN. APs must be positioned in all areas where SpectraLink Wireless Telephones will be used. The number and placement of APs will affect the coverage area and capacit
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SpectraLink Overview SpectraLink 8000 SVP Server The SpectraLink 8000 SVP Server manages call volume and speed. It is required in any system when five or more SpectraLink 8000 Telephony Gateways are connected to the LAN. With 40 SpectraLink 8000 Telephony Gateways cabled together, a single SpectraLink 8000 SVP Server supports 120 simultaneous handset calls. Multiple SVP Servers can be installed to maximize system capacity. Administrative computer An administrative computer is required f
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SpectraLink 8000 Telephony Gateway Administration Guide System Diagram Administrative computer Access point SpectraLink 8000 SVP Server Ethernet switch Wireless Telephones Access point SpectraLink 8000 Telephony Gateway optional SpectraLink 8000 Telephony Gateway Wireless POS SpectraLink 8000 Telephony Gateway SpectraLink 8000 Telephony Gateway SpectraLink 8000 Telephony Gateway Demarc block CAT 5 cable 25 pair cable Multiple phone cables PBX Phone cable Device
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SpectraLink Overview The Front Panel of the SpectraLink 8000 Telephony Gateway The SpectraLink 8000 Telephony Gateway's front panel contains the connections to other SpectraLink 8000 Telephony Gateways, the telephone system and LAN, as well as status LEDs. 9 5 6 7 2 3 4 1 2345 PWR L A C E STATUS ! CONN B N C O R OUT IN K T L R 10 IPC O NETWORK O CONN A K R RS-232 8 1 1 = RS-232 Port: Male DB-9 connector (DTE) used for RS-232 connection to a terminal, terminal emulator, or modem for sys
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SpectraLink 8000 Telephony Gateway Administration Guide 4: Timing Master 5: Lit if this gateway is the master gateway, used for timing only 8 = Conn A, Conn B: RJ-21 connector to the telephone cross-connect demarc block. Connector B is used only with four-wire interface Digital SpectraLink 8000 Telephony Gateways that work with the most common brands of telephone systems' (PBX or key systems) digital ports. 9 = PWR: Power jack that connects to the AC adapter supplying power to the syste
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2 Installation and Configuration Steps Installation and configuration has several phases. In some cases, a separate person is responsible for each phase. It is important to coordinate the activities among the persons involved. The customer or vendor installs the APs per the Configuration Guide for the AP being used. This is normally done before the SpectraLink 8000 Telephony Gateway installation, but should be done before step 3 below. The first two steps are usually done by the cust
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3 Site Preparation As shown in the system diagram in the previous section, the SpectraLink 8000 Telephony Gateway is connected to both the Ethernet switch and the wired telephone system; the SpectraLink 8000 SVP Server is connected to the Ethernet switch only. The specifications covered here allow for great flexibility in physical placement of the components within stated guidelines. This unit must be installed by a service person familiar with the installation of electronic equipment
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SpectraLink 8000 Telephony Gateway Administration Guide wall. Four #8 x 3/4” panhead wood screws (or similar device) are required for each component. • 10BaseT Cables: RJ-45 connector at each SpectraLink 8000 Telephony Gateway. Connection to Ethernet switch. • CAT 5 Cable: RJ-45 connector at the SpectraLink 8000 SVP Server. Connection to Ethernet switch. • Modem Cable: DB-9 female, null-modem cable. Required for initial setup of the SpectraLink 8000 Telephony Gateway and SVP Server. •
