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TM
NECCare
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NECCare Gold
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Warranty Program for the
Express5800/320Fd
Fault Tolerant Server
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NECCare Service
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Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation of America, (“NECAM”) and/or its licensors. NEC Corporation of America and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly g
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Contents Introduction.........................................................................................................................4 Program Highlights.............................................................................................................4 Installation Services............................................................................................................4 Relocation Services ..................................................................
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Introduction NEC Corporation of America, “NECAM”, offers one of the strongest warranty programs in the computer industry. This document will focus on the NECCare Gold Warranty Program for the Express5800/320Fd Fault Tolerant Server. Warranty Registration For efficient service, register your system online at: http://www.necam.com/registration Upon receipt of the registration information of your new NEC product you will be entitled to utilize NEC’s online Self- Support web site. You will
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■ Installation will take a minimum of one (1) day for hardware and one (1) day each to implement/install either SRE scripts for up to 2 applications or for Active Upgrade Standard implementation. Hardware installation includes; hardware, operating system, network connection, configuration and administrator training. Anything beyond one (1) day will require additional fees. Relocation Services NEC Relocation services are available as a fee-based service delivered by an NEC Engineer and
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If you do not register your Server with NECAM, you will be required to present proof of purchase as evidence of your entitlement for warranty service. Please retain your proof of purchase with your records. Who is Protected? This warranty may be enforced only by the original purchaser of the Product and is not transferable. What is Covered and What is Not Covered? Except as specified below, this warranty covers all defects in material or workmanship in this Product. The following ar
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6. This warranty covers only NEC Corporation of America - supplied components. Service required as a result of third party components is not covered under this warranty, including third-party software even if it is distributed by NECAM. What NEC Corporation of America Will Pay for and what NEC Corporation of America Will Not Pay for NEC Corporation of America will pay labor and material expenses for covered items, but NEC Corporation of America will not pay for the following: 1. Remov
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If NEC authorizes on-site service for your repair, a qualified technician will arrive at your site the next business day from the time of dispatch. If you are located outside of a service coverage area, travel charges will be applied. All parts or systems returned to NECAM must be accompanied with an RMA (Return Material Authorization) number. To obtain an RMA number for product return, please contact the FT Customer Support line at: 1-866-269-1239. Limitation of Damages and Implied Wa
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This Product is warranted in accordance with the terms of this limited warranty. Consumers are cautioned that Product performance is affected by system configuration, software, the application, customer data, and operator control of the system, among other factors. While NEC Corporation of America products are considered to be compatible with many systems, the specific functional implementation by the customers of the product may vary. Therefore, the suitability of a product for a specif
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