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HP Diagnostics Guide
V2500 Server
First Edition
A5075-96006
HP Diagnostics Guide: V2500 Server
Customer Order Number: A5075-90006
December 1998
Printed in: USA
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Revision History Edition: First Document Number: A5075-90006 Remarks: Initial release. December, 1998. Notice Copyright Hewlett-Packard Company 1998. All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the imp
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Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Utilities board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
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FPGA configuration and status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Board over-temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Fan sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Power failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 MidPlane Interface Board (MIB) power failure . . . . . . . . . . . . . . . . 19 48-Volt maintenance . . . . . .
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LCD messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Node status line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Processor status line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Message display line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Console messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Main menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Test Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Example of running diagnostics from Test Controller command line. . 93 Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Selecting classes and subtests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Starting tests. . . . . .
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Teststation setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120 pdcfl commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 7 cpu3000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 cpu3000 classes and subtests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 cpu3000 classes. . . . . . . . . . . . . . . . . . . .
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Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Type one error format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Type two errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Type three errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Notes on mem3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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address decode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 AutoRaid recovery map (arrm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215 Startingarrm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215 Failure to open and recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216 consolebar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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ver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 Event processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 event_logger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 log_event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 Miscellaneous tools. . . . . . . . . . . . . . . . . . . . . . . . .
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Figures Figure 1 Location of the Utilities board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Figure 2 Utilities board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Figure 3 System displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Figure 4 Front panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Figure 39 V2500 DIMM locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Figure 40 Format of parameter 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Figure 41 Format of parameter7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Figure 42 Type one error message format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Figure 43 Type two
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Tables Table 1 Environmental conditions monitored by the SMUC and power-on circuit . . .8 Table 2 Processor initialization steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Table 3 Processor run-time status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Table 4 Message display line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Table 5 Environmental attention light bar . . . . . . . .
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Table 41 io3000 Class 16 subtests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Table 42 io3000 test parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Table 43 io3000 user test parameter word 0 bit definition . . . . . . . . . . . . . . . . . . . . 149 Table 44 io3000 bit definition for direct SCSI device specification (words 8-19) . . . 151 Table 45 io3000 bit definition for Fibre Channel attached SCSI device spe
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Table 85 kill_by_name options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266 Table 86 sppdsh parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270 Table 87 Valid COP IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272 Table 88 System rings to alternates names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282 Table 89 List of diagnostics
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xvi List of Tables
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Preface This document describes the offline diagnostics for V2500 servers. It is not intended to be a tutorial or troubleshooting guide but a reference guide that contains information on all utilties and scripts used to troubleshoot these systems. Notational conventions This section describes notational conventions used in this book. bold monospace In command examples,bold monospace identifies input that must be typed exactly as shown. monospace In paragraph text,monospace identifies command names,
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Preface Notational conventions Brackets ( [ ] ) In command examples, square brackets designate optional entries. Curly brackets ({}), In command syntax diagrams, text Pipe (|) surrounded by curly brackets indicates a choice. The choices available are shown inside the curly brackets and separated by the pipe sign (|). The following command example indicates that you can enter eithera orb: command {a | b} Keycap Keycap indicates the keyboard keys you must press to execute the command example. NOTE
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1 Introduction This chapter presents an overview of the diagnostic mechanism for V2500 servers. Chapter 1 1
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Introduction Utilities board Utilities board The diagnostic mechanism in the V2500 servers is centered around the Stingray Core Utilities board (SCUB). The SCUB is mounted under the MidPlane Interconnect board (MIB) toward the front of the system. See Figure 1. 2 Chapter 1
